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Advantage Technical
Wood Dale, IL, United States
Customer Service Agent, Air Import Classification: Non-Exempt, Temporary Location: Wood Dale, IL (onsite) Working Hours: 8:00 am- 5:00 pm We offer: * A temporary position with the opportunity to learn valuable skills and gain experience in the logistics industry * Competitive pay of $20 - $21 per hour * Periodical performance review with potentia
Job Source: Advantage TechnicalThe LaSalle Group
Skokie, IL, United States
Our client, a leading logistics solution provider dedicated to delivering efficient and reliable transportation and supply chain solutions to their clients worldwide is hiring a Global Senior Sales Manager to join their team. We are seeking a dynamic and detail-oriented individual to contribute to their mission of providing top-notch logistics se
Job Source: The LaSalle GroupThe LaSalle Group
Skokie, IL, United States
Our client, a leading logistics solution provider dedicated to delivering efficient and reliable transportation and supply chain solutions to their clients worldwide is hiring a Global Senior Sales Manager to join their team. We are seeking a dynamic and detail-oriented individual to contribute to their mission of providing top-notch logistics se
Job Source: The LaSalle GroupStaffmark Group
Wood Dale, IL, United States
Japanese Bilingual Customer Service and Brokerage Agent, Air Import Classification: Non-Exempt, Temp-to-Hire Location: Wood Dale, IL (onsite) Working Hours: 8:00 am- 5:00 pm OVERVIEW: We are seeking a Japanese Bilingual Customer Service and Brokerage Agent to join a team at a global freight forwarding/logistics company. In this role, you will be c
Job Source: Staffmark GroupStaffmark
Wood Dale, IL, United States
Japanese Bilingual Customer Service and Brokerage Agent, Air Import Classification: Non-Exempt, Temp-to-Hire Location: Wood Dale, IL (onsite) Working Hours: 8:00 am- 5:00 pm OVERVIEW: We are seeking a Japanese Bilingual Customer Service and Brokerage Agent to join a team at a global freight forwarding/logistics company. In this role, you will
Job Source: StaffmarkArgents Air Express, Ltd.
Chicago, IL, United States
Description Operations General day to day import operations including Freight Forwarding and Customs House Brokerage operations Logistics, documentation and all communications surrounding a typical shipment Communication with customers, partners & vendors regarding shipments Timely and accurate issuing of our invoice Ensuring vendor invoices are ac
Job Source: Argents Air Express, Ltd.Celestica
Chicago
Req ID: 121600 Remote Position: Yes Region: Americas Country: USA **Summary** Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors and a co
Job Source: CelesticaCelestica
Chicago, IL, United States
Req ID: 121600 Remote Position: Yes Region: Americas Country: USA **Summary** Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors and a co
Job Source: CelesticaChicago, IL, United States
JOB DESCRIPTION Job Title : Air Import Manager
Job location : Chicago, ill
DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries.
Overall job purpose:
Manages and drives performance of a team of Import Specialists (Agents and Supervisors)
Ensures customer and operations requirements are met and takes corrective actions in case of deviations from customer requirements
Acts as subject matter expert for AFR Operations questions
Interacts with Customer Service, Operations, Product, and Global Service Centers, if required
Responsible for AFR Export overall P&L
Main tasks & key responsibilities:
Organizes, splits and plans day-to-day work of Import Operations Specialists
Ensures handling of required Import documents according to regulations and internal procedures
Follows-up shipment status in the Import area, identifies incidents and ensures resolution of incidents
Supports Customer Service in the incident and exception management resolution
Creates, builds and maintains excellent relationships with key suppliers both internal and external
Continuously monitors supplier performance and develops improvement plan when required
Identifies training needs and opportunities to develop a highly skilled functional department
Creates, builds and maintains relationships with other internal functions (e.g. Capacity
Acts as subject matter expert for ad hoc operational questions with regards to accounts which are being serviced
Ensures that proper implementation of customer has been conducted before Operations is starting regular business service
Interacts with Customer Service, Operations, Product, and Global Service Centers, if required
Acts as subject matter expert for Pharma/Perishable (Thermonet) product
Drives Continuous Improvement in Process Flows for Air Export as well as with the Warehouse and Dispatch work streams.
Qualifications:
Extensive knowledge of AFR Import Operations and Customer Service
High Level Leadership Skills (communication, motivation and interpersonal skills)
Demonstrates strong communication capabilities
Easily capable of making well informed decisions
BS/BA degree preferred
8+ years Freight Forwarding experience
5+ years of supervisory or management experience.
Prior experience working in a unionized environment preferred
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
DHL GLOBAL FORWARDING HAS BEEN RECOGNIZED EXTERNALLY AS TOP EMPLOYER AND
A GREAT PLACE TO WORK !
WHY DOES THIS MATTER TO YOU?
It means that when you partner with DHL Global Forwarding you're working with an ethical and socially responsible company.
We believe that when people love to come to work, they give more, try harder for their Customers, and are proud of the service they give.
And that's why external organizations have granted us different accolades for our people practices
Our Vision : The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Work Authorization:
DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.
About DHL Global Forwarding (DGF) :
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.
Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.
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Equal Opportunity Employer, Disability/Vets. Click here for EEO Statements and Reasonable Accommodations.
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Email Alert for Air Import Manager jobs in Chicago, IL, United States
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