ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Canary Technologies Corp
San Francisco, CA, United States
Canary Technologies is a fast-growing enterprise hospitality technology company that provides hotels with innovative solutions to drive efficiency and enhance the guest experience. Our core solutions get rid of antiquated technology in hotels. With backing from some of the top investors in Silicon Valley, including Y Combinator, Canary Technologies
Job Source: Canary Technologies CorpGreat Question
Oakland, CA, United States
[Full Time] Customer Success Manager at Great Question (United States) | BEAMSTART Jobs Customer Success Manager Great Question United States Date Posted 26 Apr, 2023 Work Location Oakland, CA, United States Salary Offered $90000 — $108000 yearly Job Type Full Time Experience Required 3+ years Remote Work Yes Stock Options No Vacancies 1 avai
Job Source: Great QuestionMixRank
San Francisco, CA, United States
[Full Time] Customer Success Manager at MixRank (United States) | BEAMSTART Jobs Customer Success Manager MixRank United States Date Posted 09 Dec, 2022 Work Location San Francisco, United States Salary Offered Not Specified Job Type Full Time Experience Required 3+ years Remote Work Yes Stock Options No Vacancies 1 available Why work at MixR
Job Source: MixRankMoxion Power Co.
Richmond, CA, United States
[Full Time] Customer Success Manager at Moxion Power Co. (United States) | BEAMSTART Jobs Customer Success Manager Moxion Power Co. United States Date Posted 23 May, 2023 Work Location Richmond, CA, United States Salary Offered Not Specified Job Type Full Time Experience Required 6+ years Remote Work No Stock Options No Vacancies 1 available
Job Source: Moxion Power Co.Rippling
San Francisco, CA, United States
[Full Time] Customer Success Manager at Rippling (United States) | BEAMSTART Jobs Customer Success Manager Rippling United States Date Posted 26 Jun, 2022 Work Location San Francisco, United States Salary Offered Not Specified Job Type Full Time Experience Required 3+ years Remote Work No Stock Options No Vacancies 1 available About Rippling
Job Source: RipplingPave
San Francisco, CA, United States
[Full Time] Manager, Customer Success at Pave (United States) | BEAMSTART Jobs Manager, Customer Success Pave United States Date Posted 31 Oct, 2022 Work Location San Francisco, United States Salary Offered Not Specified Job Type Full Time Experience Required 3+ years Remote Work No Stock Options No Vacancies 1 available About Pave At Pave, w
Job Source: PaveCoperniq Inc.
San Francisco, CA, United States
Title : Customer Success Manager Company : Coperniq Location : San Francisco Bay Area, CA (This is an in-person role) About Us Coperniq is pioneering the future of the energy sector. We're transforming solar and energy contractors into the utility companies of tomorrow. Our platform replaces outdated methods and fragmented tools with a unified,
Job Source: Coperniq Inc.Veza Technologies, Inc.
San Francisco, CA, United States
Job Description Job Description About the Opportunity The Customer Success Manager is responsible for aligning the value of Veza's platform with our valued customers' business objectives and priorities, thereby driving higher business value and executive alignment between Veza and our end customers. You will be responsible for driving customer a
Job Source: Veza Technologies, Inc.South San Francisco, CA, United States
Claritas Rx is a digital health venture that brings clarity to the challenges of specialty biopharmaceutical products in the marketplace. Our mission in today’s highly complex specialty networks is to illuminate the patient experience beyond the clinical trial. Claritas Rx leverages a proprietary technology platform and deep manufacturer expertise to automate and integrate channel, commercial, and clinical data and help biopharmaceutical companies generate actionable business insights. Our work uncovers the real-world variables impacting patient access, duration of therapy, and other metrics key to commercial success, making a real impact on patient healthcare.
At Claritas Rx, Customer Success Managers own the customer relationship and are responsible for their clients' overall success. CS Managers oversee the successful execution of data partner onboarding, implementation of custom elements, and ongoing data and consulting. Our CS Managers are active advisors to our customers and our broader CS team. They are data-curious, enjoy analytical problem-solving, are learning-oriented, and enjoy coaching and collaborating with other team members to solve various business problems.
Key Accountabilities
Responsible for the client’s overall success.
Manage day-to-day operations as the main point of contact and overall program & project manager (including confirming and documenting requests).
Facilitate internal and external customer meetings, including preparing agendas, documentation, and follow-up.
Collaborate closely with customers from across several functional areas to understand their needs and translate them into creating new product features and enhancements to existing product features.
Manage relationships with internal groups (Business Analyst, Solutions Architect, Data Ops, Dev, etc.) to facilitate customer needs and requests and triage accordingly.
Manage roll-out of new product features to customers, including training relevant users and communicating updates with management.
Ensure data quality in customer deliverables via rigorous quality review prior to release and ongoing during the subscription.
Play key project management role in new customer implementations.
Serve as a subject matter expert on commercial data for our customers and identify opportunities to use data in our solution to solve customer business challenges.
Manage UI/UX of a customer-facing layer of product, including managing various role interfaces and creation of reports and dashboards as needed.
Serve as a subject matter expert on commercial data for our customers and identify opportunities to use data in our solution to solve customer business challenges.
Organize and train team members and mentor and develop junior members.
Work with the Product team to inform the portfolio of product features across customers, leverage synergies, and maximize the product's scalability.
Contribute as needed to Claritas’ growth in other areas, including business development, communications, marketing, training, finance, and human resources.
Required:
Deep knowledge of biopharmaceutical marketing, managed markets, or distribution
A creative approach to analytical problem-solving and a relentless passion for quality
Excellent written and oral communication
Excellent quantitative analysis skills and expert-level proficiency with Microsoft Excel
Track record of building customer relationships and managing client-focused projects and demonstrated capabilities in:
Problem-solving and resolution
Project management and organizational skills
Expectation Setting
Listening and Seeking to Understand
Verbal and written communication skills
Solution Knowledge
Empathy
Grit - Tenacity
Preferred:
5+ years of experience in a healthcare consulting role.
Experience with Claritas in the use of QuickBase to support client programs.
Familiarity with healthcare data sources (transactional, clinical, behavioral).
Experience in a commercial capacity at a pharma/biotech manufacturer or health tech a plus.
MBA or other related graduate-level degrees a plus (including public health, engineering/ops, IT or statistics-related training).
Join Us
We seek to add new expertise and perspective to our strong team of experienced professionals. We aspire to a culture of accelerated professional development through shared learning and collaboration, a respectful and fun work environment, and employee empowerment through technology and tools.
In addition to our great environment, we offer a competitive salary of $125k to $135k per year, and benefits package and the opportunity to make a significant impact on a first-in-industry digital health solution. Please send a cover letter along with your resume when applying to the position of interest. Claritas Rx embraces diversity, equality, and transparency. We are committed to building a team that comprises a variety of backgrounds, perspectives, and talents. We believe the more inclusive we are, the better we are.
#J-18808-Ljbffr
Customer Success Manager jobs in South San Francisco, CA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.