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The University of Texas at Arlington
Arlington, TX, United States
Customer Service Representative Bookmark this Posting | Print Preview | Apply for this Job Please see Special Instructions for more details. Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties an
Job Source: The University of Texas at ArlingtonU-Haul
Grapevine, TX, United States
Location: 3501 William D Tate Ave, Grapevine, Texas 76051 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul com
Job Source: U-HaulCopart
Haslet, TX, United States
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The CSR provides general administrative support while multi-tasking in hectic and s
Job Source: CopartFloors Inc
Southlake, TX, United States
Job Type Full-time Description JOB SUMMARY Customer Service is a frontline position in our organization and one that deals directly with our customer base daily. This role requires one to prioritize accordingly and works diligently to take care of any customer need. This is key position in our organization and one that requires extensive commun
Job Source: Floors IncU-Haul
Fort Worth, TX, United States
Location: 3019 Altamesa Blvd, Fort Worth, Texas 76133 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company
Job Source: U-HaulPls Financial Services, Inc.
Fort Worth, TX, United States
Overview PLS®: People. Location. Service PLS-which stands for People - Location - Service-is a leading retail provider of alternative financial services. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial product
Job Source: Pls Financial Services, Inc.Master Meter
Mansfield
Job Description Job Description Customer Service Representative Master Meter is a leading manufacturer of Advanced Metering Infrastructure (AMI) and Automatic Meter Reading (AMR) products (water meters) for the water utility industry. For over 40 years Master Meter has provided water utilities with the products and services required to maximize
Job Source: Master MeterPharMerica
Arlington, TX, United States
Our Company PharMerica Overview Join our PharMerica team! PharMerica is a closed-door pharmacy where you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients. We offer a non-retail pharmacy environment. Our organization is in high growth mode , which means advancement opportunities for individ
Job Source: PharMericaFort Worth
Job Description Job Description As a Wine Club Customer Service Representative, you will be the primary point of contact for members of our exclusive wine club. This role requires a passion for wine, exceptional customer service skills, and the ability to engage with members to ensure a positive and personalized experience. You will be responsible for addressing inquiries, resolving issues, and fostering a strong rapport with wine club members.
Responsibilities:
Customer Engagement:
Build and maintain strong relationships with wine club members through various communication channels, including phone, email, and chat.
Provide personalized assistance to members, offering recommendations, and addressing inquiries related to wine selections, shipments, and membership benefits.
Order Processing and Fulfillment:
Process and manage wine club orders, ensuring accuracy in product selection, shipping details, and billing information.
Collaborate with internal teams to coordinate the timely fulfillment of wine club shipments and track deliveries to ensure a seamless customer experience.
Issue Resolution:
Address member concerns and resolve issues promptly and professionally, ensuring a high level of customer satisfaction.
Collaborate with internal departments to resolve complex problems and ensure a positive resolution for wine club members.
Membership Management:
Assist in the onboarding of new wine club members, providing information on benefits, perks, and exclusive events.
Maintain accurate and up-to-date member records, including preferences, contact information, and order history.
Communication:
Communicate effectively with members regarding upcoming wine releases, events, and exclusive offers.
Proactively reach out to members to gather feedback, preferences, and suggestions to enhance the overall wine club experience.
Sales and Upselling:
Identify opportunities to upsell and cross-sell wine club memberships, exclusive releases, and related products.
Collaborate with the sales and marketing teams to promote special promotions and events to increase member engagement and satisfaction.
Qualifications:
Previous customer service experience, preferably in the wine or hospitality industry.
Strong knowledge and passion for wine, including an understanding of different varietals, regions, and winemaking processes.
Excellent communication skills, both verbal and written.
Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
Attention to detail and accuracy in order processing and data management.
Problem-solving skills and the ability to handle challenging customer situations with professionalism.
Proficiency in using customer service software, CRM systems, and other relevant tools.
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Customer Service Representative jobs in Fort Worth
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