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Field Service Engineer

Columbus, OH, United States

Field Service Engineer

Job Locations

US-OH | US-IN | US-KY | US-TN

ID

2024-15881

# of Openings

1

Job Function

Service & Support

Overview

As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, to accelerate time-to-market, and to support industries in successfully enhancing quality of life. We have been driving innovation in analytical instrumentation for over 60 years now. Today, more than 7,500 employees distributed across 90 locations around the world continue to delight our customers with innovative solutions.

Bruker Nano, one of Bruker's four operating segments, provides customers in academic and governmental institutions, life science, materials, and applied industries with the tools to determine the characteristics of matter and visualize the structure of molecules. Divisions within BNANO include Bruker AXS, Bruker Nano Analytics, Bruker Nano Surfaces and Metrology, Fluorescence Microscopy, and Canopy.

As a Field Service Engineer, you perform the installation, inspection, repair and maintenance of the Bruker S8 Tiger, S8 Lion, S8 Dragon, S2 Ranger, S2 Puma, S2 Kodiak, and other legacy XRF Spectrometers.

Responsibilities

Install analytical x-ray equipment Analyze malfunctioning x-ray equipment and determine corrective action, replace faulty components, and make necessary adjustments and alignments

Perform preventive maintenance according to written preventative maintenance procedures

Prepare and submits reports covering all job activities with accuracy and detail

Participate in on-the-job training of field service personnel when required

Suggest methods to offer improvement to equipment performance and functionality

Between assignments be available during normal working hours for immediate response to reassignment and telephone support

Remain in contact with assigned customers to ensure that there are no unreported problems

Promote and maintain service contracts in assigned region

Keep up-to-date on new product and product changes within his/her required sphere of activity to increase own capabilities and skills

Conduct all field assignments according to service department procedures

Perform other tasks as assigned by manager or supervisor

Travel to customer locations 75% or higher

Qualifications

Demonstrated ability to analyze, diagnose, and repair complex equipment problems in a minimum amount of time

Ability to communicate effectively in a professional manner with both internal and external customers

Excellent customer relations skills and the ability to make timely and effective decisions

Familiarity with the operation and use of standard electronic test equipment

Familiarity with the use of personal computers

Ability to travel extensively by air and car both domestically and internationally if needed

AA degree in electronics or equivalent experience

Military training in advanced electronics preferred

Three (3) years previous service experience installing and repairing complex electronic systems

Bruker Corporation offers a comprehensive and competitive benefits package including medical, dental, 401(k), paid vacation, holidays, and tuition assistance (as applicable).

Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.

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Field Service Engineer jobs in Columbus, OH, United States

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