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Cutter Holding Co
Phoenix
Job Description Job Description Description: Summary Cutter Aviation is currently searching for energetic and knowledgeable customer service professionals. The Customer Service Representative (CSR) will function as the primary face of Cutter Aviation and must be an exceptional relationship builder with the drive to provide world-class customer s
Job Source: Cutter Holding CoCutter Holding Co
Phoenix
Job Description Job Description Description: No experience required; Cutter will provide paid on the job training! Summary: Cutter Aviation is currently searching for an energetic and knowledgeable member of our Line Service team. The Line Service Technician (LST) must be an exceptional relationship builder with the drive to provide world-class cu
Job Source: Cutter Holding CoUnifi
Phoenix, AZ, United States
Requirements and Description Summary Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily! Responsibilities Assists passengers with their baggage pick-up. Assists passenger
Job Source: UnifiCutter Holding Co
Phoenix
Job Description Job Description Description: No experience required; Cutter will provide paid on the job training! Summary: Cutter Aviation is currently searching for an energetic and knowledgeable member of our Line Service team. The Line Service Technician (LST) must be an exceptional relationship builder with the drive to provide world-class cu
Job Source: Cutter Holding CoSouthern Airways Corporation
Phoenix, AZ, United States
Are you ready to take your career to new heights? Join Southern Airways, the biggest little airline in the industry, and be part of a dynamic, fast-paced environment where your excellent customer service skills will shine! As a wholly-owned subsidiary of Surf Air Mobility, we provide route services throughout the contiguous United States and the Ha
Job Source: Southern Airways CorporationMountain West Consulting LLC
Scottsdale
Job Description Job Description Description: Job purpose Serve as liaison between our clients/Mountain West Consulting and municipalities, contractors, and customers for new installations, upgrades, conversions, and relocations to electrical service. Ensure customer requirements and expectations are accurately understood, communicated, and execute
Job Source: Mountain West Consulting LLCCutter Holding Co
Phoenix
Job Description Job Description Description: Position Summary: Avionics Technicians are responsible to the Avionics Supervisor and shall assure that the procedure outlined in the repair station manual as well as all FAA Regulations and manufacturer’s instructions are complied with. In addition to all responsibilities listed below, work involves t
Job Source: Cutter Holding CoCutter Holding Co
Phoenix
Job Description Job Description Description: Summary: Cutter Aviation is currently searching for an energetic and knowledgeable member of our Line Service team. The Line Service Technician (LST) must be an exceptional relationship builder with the drive to provide world-class customer service with respect to activities on the ramp and interfaces
Job Source: Cutter Holding CoPhoenix
Job Description Job Description Description: Summary
Cutter Aviation is currently searching for energetic and knowledgeable customer service professionals. The Customer Service Representative (CSR) will function as the primary face of Cutter Aviation and must be an exceptional relationship builder with the drive to provide world-class customer service. The CSR is effectively the Company’s store-front at the facility. He/she is the internal representative of our company, to our aircraft owners, operators, business partners, and to the business aviation community.
Key Duties
Actively uses the following to meet customer needs:
Catering to customers; confer with customers by telephone or in person in order to provide information about products and services.
Reservation process; keep records of customer interactions and transactions. Record details of inquiries.
Determine charges for services requested, collect payments, or arrange for billing.
Acknowledge customer dissatisfaction and resolve complaints.
Refer unresolved customer grievances to designated departments.
Complete contract forms, prepare change of address records, and issue service discontinuance orders, using computers.
Check and verify correct orders i.e. fuel and catering, are placed & dispatched to Line Service Technicians. Solicit sale of new or additional services or products.
Ensure proper FAA and TSA rules and regulations are followed. Perform airfield management activities, which may include escorting passengers and or crew member’s airfield via different traveling modes i.e. walking or driving of company vehicle.
Driving of passengers and or crew members on and off airfield to designation i.e. hotel, main airport, aircraft etc.
Monitor the arrival, parking, refueling, loading, and departure of all aircraft.
Maintain air-to-ground and point-to-point radio contact with aircraft. Direct activities related to dispatching, routing, and tracking transportation vehicles such as aircraft.
Other duties and responsibilities as assigned.
Requirements: Requirements and Skills
1-3 years of Customer Service Experience.
Must have computer skills. Ability to use radio communication, phonetic alphabet and military time.
Strong interpersonal and communication skills.
Excellent Organizational and Customer Service skills with a sincere desire to assist customers.
Have professional appearance and mannerisms.
Must be able to multitask.
What to Expect:
Applicants selected for employment will be required to pass a pre-employment drug screening, MVD and background check.
CUSTOMER SERVICE REPRESENTATIVE - 3rd Shift - FT, PHX jobs in Phoenix
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