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SHRM creates better workplaces where employers and employees thrive together. As the voice of all things works, workers, and the workplace, SHRM is the foremost expert, convener, and thought leader on issues impacting today’s evolving workplaces. With nearly 325,000 members in 165 countries, SHRM impacts the lives of more than 235 million workers a
Job Type
Full-time
Description
THIS IS NOT A REMOTE POSITION. THIS JOB OPPORTUNITY REQUIRES THAT YOU WORK ONSITE AT OUR HQ IN MCLEAN, VA.
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Lumen’s commitment to workplace inclusion and employee
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Responsible for Solution/Services Adopt, Expand, and Renewal. Client Management including Annual Recurring Revenue/Profit Management, Growth, On-going value and outcomes management with high customer health, low churn rate and high renewal rate. Responsible for managing overall service quality and customer relationship management resou