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Patient Services Coordinator

Austin, TX, United States

Patient Services Coordinator

Job Locations

US-TX-AUSTIN

ID

2024-141221

Line of Business

Embrace Home Health

Position Type

Full-Time

Our Company

Embrace Home Health

Overview

LVN / LPN Preferred

Supports agency leadership and patient care staff with administrative and scheduling functions.

Responsibilities

Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner

Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner

Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order

Qualifications

High school graduate or GED

Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred

Sound knowledge of the framework, organization, and function of home care including eligibility requirements

Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications

Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively

Ability to work independently and in a team environment

Excellent, oral, written, and interpersonal communication skills

Professional appearance and demeanor

About our Line of Business

At Embrace Home Health, we offer our patients and their family many options and opportunities to make important care decisions as they regain independence. Our interdisciplinary team tailors unique and individualized plans for them based on a comprehensive understanding of their needs, providing them with expert medical care, wound care, symptom alleviation, educational programs, and other services. We are here to ensure the patient's route to recovery and self-reliance is comfortable, convenient, and effective. For more information about Embrace Home Health, please visit www.EmbraceHomeHealth.com.

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Patient Services Coordinator jobs in Austin, TX, United States

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