Patient Services Coordinator
Austin, TX, United States
Patient Services Coordinator
Job Locations
US-TX-AUSTIN
ID
2024-141221
Line of Business
Embrace Home Health
Position Type
Full-Time
Our Company
Embrace Home Health
Overview
LVN / LPN Preferred
Supports agency leadership and patient care staff with administrative and scheduling functions.
Responsibilities
Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner
Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner
Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order
Qualifications
High school graduate or GED
Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred
Sound knowledge of the framework, organization, and function of home care including eligibility requirements
Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
Ability to work independently and in a team environment
Excellent, oral, written, and interpersonal communication skills
Professional appearance and demeanor
About our Line of Business
At Embrace Home Health, we offer our patients and their family many options and opportunities to make important care decisions as they regain independence. Our interdisciplinary team tailors unique and individualized plans for them based on a comprehensive understanding of their needs, providing them with expert medical care, wound care, symptom alleviation, educational programs, and other services. We are here to ensure the patient's route to recovery and self-reliance is comfortable, convenient, and effective. For more information about Embrace Home Health, please visit www.EmbraceHomeHealth.com.
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