Technical Project Manager (Information Technology Consultant - Career) - Information Technology[...]

San Francisco, CA, United States

echnical Projec Manager (Informa ion echnology Consul an - Career) - Informa ion echnology Services

Job no: 533518

Work ype: S aff

Loca ion: San Francisco

Ca egories: Uni 9 - CSUEU - echnical Suppor Services, Proba ionary, Full ime, Informa ion Sys ems & echnology

Working i le

echnical Projec Manager

SF S a e Universi y

San Francisco S a e is an Equal Oppor uni y Employer and does no discrimina e agains persons on he basis of race, religion, color, ances ry, age, disabili y, gene ic informa ion, gender, gender iden i y, gender expression, mari al s a us, medical condi ion, Na ional origin, sex, sexual orien a ion, covered ve eran s a us, or any o her pro ec ed s a us. Reasonable accommoda ions will be provided for qualified applican s wi h disabili ies who self-disclose by con ac ing he Senior Human Resources Manager.

Applican s may visi i leix.sfsu.edu for more informa ion on SF S a e's policy prohibi ing discrimina ion, and how o file an online repor using he procedures under Execu ive Order 1096 Revised. Inquiries can be direc ed o he campus i le IX Coordina or and Discrimina ion, Harassmen , and Re alia ion Adminis ra or by calling (415) 338-2032 or emailing [email protected].

San Francisco S a e is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any obacco/plan -based subs ance is no permi ed on any Universi y proper ies.

he person holding his posi ion may be considered a "manda ed repor er" under he California Child Abuse and Neglec Repor ing Ac and is required o comply wi h he requiremen s se for h in CSU Execu ive Order 1083 as a condi ion of employmen .

his posi ion may be a "designa ed posi ion" in he California S a e Universi y's Conflic of In eres Code. he successful candida e accep ing his posi ion may be required o file Conflic of In eres forms subjec o he regula ions of he Fair Poli ical Prac ices Commission.

Depar men

Informa ion echnology Services/Projec Managemen

Appoin men ype

his is a one-year proba ionary posi ion.

ime Base

Full- ime

Work Schedule

Monday - Friday; 8:00 am -5:00 pm

An icipa ed Hiring Range

$6,250.00 - $6,845.00 Per Mon h ($75,000.00 - $82,140.00 Annually)

Salary is commensura e wi h experience.

Posi ion Summary

Repor ing o he Manager of he Projec Managemen Office, his posi ion will work under minimal direc ion o independen ly coordina e, plan, suppor , and execu e en erprise-wide and division informa ion echnology projec s. he incumben will manage he Projec Managemen Life Cycle from beginning o end, es ablish mul i-disciplinary s akeholder and projec eam buy-in, apply his or her knowledge and unders anding of indus ry-accep ed me hodologies (i.e., Projec Managemen Body of Knowledge [PMBOK]) and lessons learned from pas experience o facili a e projec success.

he echnical Projec Manager will provide imagina ive, horough, and prac icable solu ions o a wide range of problems. Using echnical experience and raining, he incumben works wi h all he Informa ion echnology Services depar men s and func ional divisions during he course of managing projec s, wi h an emphasis on projec s incorpora ing echnology o suppor s uden success, eaching, learning, and research.

he incumben will also work wi h he Direc or, o her projec managers, and I S colleagues o develop and implemen ma uring projec managemen policies and procedures. his incumben will develop a horough unders anding of Informa ion echnology services and how hey each suppor projec s.

Posi ion Informa ion

Plans Projec s Under minimal direc ion:

Consul s wi h projec sponsors o clarify projec scope, deliverables, imelines, and analyze risk.

In erac s wi h users and o her s akeholders (adminis ra ion, facul y, s aff, s uden s, vendors) o fur her unders and requiremen s.

Develops he projec plan as needed o iden ify and organize projec resources, assigning and clarifying roles and responsibili ies, es ablish projec schedule, plan for communica ion, risk, budge , and quali y assurance

Uses presen a ion and communica ion skills and ools o communica e projec vision and plans o eam and s akeholders.

Works wi h Informa ion Securi y, Ne working, Opera ions, Iden i y Managemen , and o her informa ion echnology depar men s o plan for proper sys em and securi y design, bes prac ices, and service ransi ion.

Works wi h Service Desk and I raining and Communica ions Coordina or o plan projec communica ions o he users and campus communi y.

Documen s projec planning in he projec and por folio managemen ool.

Execu es echnical Projec s

Applies cer ified PM ools and me hodologies o achieve projec miles ones, main ain scope, and execu e projec plans.

Observes projec eam dynamics o ensure effec ive eam member synergies and o resolve eam issues.

Crea es progressive miles ones o recognize successes, provide feedback, and mo iva e he projec eam.

Ga hers and analyzes projec me rics o evalua e projec performance and o manage issues, risk and changes of scope.

Coordina es wi h echnical managers and resources from Informa ion Securi y, Ne working, Opera ions and o her informa ion echnology depar men s o execu e he plan, u ilizing pas experience and knowledge o look for gaps or risks.

Communica es wi h s akeholders, senior managemen and projec leaders o discuss issues and resolu ions and o au horize scope changes.

Main ains projec s a us and appropria e documen s such as requiremen s, issues, and risk in he projec and por folio managemen ool.

Moni ors and Con rols Projec s

U ilizes PM ools o manage projec imelines and accuracy, ensure projec resource commi men s are me , and rack ac ivi ies and variances.

Performs assessmen s hroughou projec s o iden ify risks and heir po en ial impac and o develop response s ra egies for managing and mi iga ing risk fac ors.

Using email, Word, Visio, Excel, and he projec sof ware as appropria e, in erac s wi h projec cus omers o verify comple ion da es, review miles one expec a ions, and o manage Informa ion echnology Services (I S) personnel resource schedules.

In erac s wi h Func ional Managers o manage resources and o mee projec commi men s and avoid delays and conflic s.

Offers sponsors solu ions o problems wi h imagina ive, horough, and prac icable solu ions.

Closes Projec s

Evalua es projec achievemen s and facili a es he "lessons learned" process o provide documen ed his orical informa ion for fu ure projec s.

Ob ains formal approvals for closing projec plans o ensure deliverables me requiremen s and expec a ions.

Works wi h he Service Desk and he Applica ions Manager on formal handover.

Surveys cus omers, s akeholders, sponsors, and eam members o ga her inpu on projec quali y, me rics performance and recommenda ions for improvemen .

S ores documen s, crea es final s a us, finalizes projec plan, and formally closes he projec in he projec and por folio managemen ool.

Projec Governance

Assis wi h implemen a ion and improvemen of yearly Projec Governance process and Projec Managemen processes

Reviews projec reques s and works wi h reques or and eam o ge es ima es.

Minimum Qualifica ions

o en er his classifica ion, a basic founda ion of knowledge and skills in echnical informa ion sys ems and applica ion program packages is a prerequisi e. his founda ion would normally be ob ained hrough a bachelor's degree in compu er science, informa ion sys ems, educa ional echnology, communica ions, or rela ed fields, or similar cer ified coursework in applicable fields of s udy. Founda ion knowledge and skills for he Informa ion echnology Consul an , depending on he na ure of he posi ion assignmen , may include working knowledge of common sof ware applica ion packages, equipmen pla forms, reference da abase sys ems and sources, and raining me hods and a basic unders anding of ne works, da a communica ion, and mul imedia sys ems.

he career level is broad and includes in ermedia e hrough senior level posi ions. Incumben s a his level work rela ively independen ly and possess he experience o be fully proficien in performing mos or all of he work assignmen s defined for heir posi ion. ypically, incumben s have acquired he requisi e skills and knowledge hrough a combina ion of educa ion, raining, and progressive work experience o be able o demons ra e compe ence in independen ly applying echnical judgmen o s andard and nons andard applica ions and sys ems, solving a wide range of problems and developing prac icable and horough solu ions, and using effec ive communica ion and lis ening skills.

Preferred Qualifica ions

Educa ion

Bachelor's degree in rela ed area such as Compu er Science, Managemen Informa ion Sys ems, Informa ion echnology, Business, or rela ed field from an accredi ed universi y.

Work Experience

Minimum 3+ years experience and proven abili y o independen ly plan and manage complex projec s wi h a echnical componen and wi h broad division or universi y impac .

Knowledge, skills and abili ies:

Working knowledge of an abili y o apply he Projec Managemen Body of Knowledge (PMBOK)

Demons ra ed abili y o work and communica e effec ively wi h users a mul iple levels of he organiza ion

Excellen communica ion skills including wri ing, speaking, facili a ion, and presen a ions

Demons ra ed experience successfully working wi h Informa ion Securi y, Sys ems, Ne working, Service Desk and o her I depar men s o plan for proper sys em and securi y design and bes prac ices during projec planning, execu ion, and ransi ion

Demons ra ed personal accoun abili y and crea ive problem solving skills

Demons ra ed experience and commi men o providing excellen service o diverse facul y, s aff, and s uden s

Demons ra ed experience wi h effec ively comple ing assignmen s, priori izing based on s ra egic goals, and mee ing deadlines

Experience using projec and por folio managemen sof ware (such as Jira/Confluence, e c.) for documen a ing, s oring, and sharing projec char er informa ion, plans and schedules, eam informa ion, issues, risks, and communica ions

Experience leading projec s in a ma rixed I environmen ha involve aspec s of I Governance such as web governance, da a governance, e c.

Experience implemen ing process improvemen and process au oma ion

Experience working wi h users, leaders, and decision makers o ensure s ra egic and effec ive decision making occurs in process and projec work

Demons ra ed unders anding and applicable experience of higher educa ion organiza ional s ruc ures and mission

Projec Managemen Professional (PMP) cer ifica ion

Familiari y wi h Agile (Scrum) concep s

Demons ra ed knowledge of Microsof Office produc s (e.g. Excel, Word, Visio e c.)

Abili y o effec ively presen process improvemen ideas, al erna ive solu ions, and workflow concep s in applicable wri en or presen a ion forma s such as Con ex Diagrams, Use Cases, Workflow and Swim Lane Diagrams

Abili y o use consul a ive and facili a ive skills o gain consensus on specific ou comes and requiremen s

Environmen al/Physical/Special

he incumben may be required o si in an open office environmen wi h o her projec eam members.

his is an exemp posi ion and is no subjec or eligible for over ime or compensa ory ime off.

he incumben may be required o work ou side of heir regular work schedule for special projec s.

Pre-Employmen Requiremen s

his posi ion requires he successful comple ion of a background check.

Eligibili y o Work

Applican s mus be able o provide proof of US Ci izenship or au horiza ion o work in he Uni ed S a es, wi hin hree business days from heir da e of hire.

Benefi s

hreaded hrough our o al Compensa ion package is a commi men o Bridging Life's ransi ions. SF S a e is commi ed o providing our employees wi h a comprehensive program ha rewards effor s ha are apprecia ed by your colleagues, s uden s and he cus omers we serve.

We offer a compe i ive compensa ion package ha includes Medical, Den al, Vision, Pension, 401k, Heal hcare Savings Accoun , Life Insurance, Disabili y Insurance, Vaca ion and Sick Leave as well as S a e Holidays and a dynamic Fee Waiver program, all geared owards he Universi y's commi men o a rac , mo iva e and re ain our employee.

CSUEU Posi ion (For CSUEU Posi ions Only)

Eligible and qualified on-campus applican s, curren ly in bargaining uni s 2, 5, 7, and 9 are given hiring preference.

Addi ional Informa ion

SF S A E IS NO A SPONSORING AGENCY FOR S AFF OR MANAGEMEN POSI IONS. (i.e. H1-B VISAS).

hank you for your in eres in employmen wi h California S a e Universi y (CSU). CSU is a s a e en i y whose business opera ions reside wi hin he S a e of California. Because of his, CSU prohibi s hiring employees o perform CSU-rela ed work ou side of California wi h very limi ed excep ion. While his posi ion may be eligible for occasional elework, all work is expec ed o be performed in he s a e of California, and his posi ion is assigned o on-campus opera ions.

CSU s rongly encourages facul y, s aff, and s uden s who are accessing campus facili ies o be immunized agains COVID-19 or declare a medical or religious exemp ion from doing so. Any candida es advanced in a curren ly open search process are encouraged o comply wi h his requiremen . he sys emwide policy can be found a h ps://cals a e.policys a .com/policy/9779821/la es / and ques ions may be sen o [email protected].

he Human Resources office is open Mondays hrough Fridays from 8 a.m. o 5 p.m., and can be reached a (415) 338-1872.

Please no e ha his posi ion, posi ion requiremen s, applica ion deadline and/or any o her componen of his posi ion is subjec o change or cancella ion a any ime.

Adver ised: Nov 20 2023 Pacific S andard ime

Applica ions close:

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