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Royal Management
El Cajon, CA, United States
Royal Management Inc. is hiring a Customer Communications Associate to assist customers in determining their eligibility and navigating the enrollment process for the Federal Lifeline Program. This is a government-funded position where we will provide complete training to individuals who already possess the key characteristics necessary for the Cus
Job Source: Royal ManagementCrinetics Pharmaceuticals, Inc.
San Diego, CA, United States
Associate Director, Communications Categories: Corporate Communications Crinetics is a pharmaceutical company based in San Diego, California, developing much-needed therapies for people with endocrine diseases and endocrine-related tumors. We were founded by a dedicated team of scientists with the simple belief that better therapies developed from
Job Source: Crinetics Pharmaceuticals, Inc.eTeam, Inc.
San Diego, CA, United States
Title: Marketing Communications Coordinator Location: San Diego, CA Duration: 15+ Months Job Description: General Summary We are looking for a social media coordinator to join the digital marketing team to manage the day-to-day operations of our social media channels. The ideal candidate will have experience engaging with fan communities, writing
Job Source: eTeam, Inc.Stryker Group
San Diego, CA, United States
Why join Stryker? We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com Job Description Works directly with a Sales Representative to help aid with the planning, directing and coordination of the selling, marketing
Job Source: Stryker GroupStryker
San Diego, CA, United States
Why join Stryker? We are proud to be named one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com Job Description Works directly with a Sales Representative to help aid with the planning, directing and coordination of the selling, marketin
Job Source: StrykerLiberty Military Housing
San Diego, CA, United States
Overview: Liberty Military Housing Own your passion for service! At Liberty Military Housing were here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of prop
Job Source: Liberty Military HousingSAIC
San Diego, CA, United States
Description SAIC is seeking a Communications Engineer to join our team. This exciting opportunity will be supporting ABMS family of systems within our Air Force and Combatant Command Business Group. The Communications Engineer will work across research, development, integration, and testing of communications systems of complex C2 systems. They wil
Job Source: SAICHarmonium Inc.
San Diego
Job Description Job Description OUR STORY. Harmonium was established in 1975 through an enterprising blend of vision and necessity to respond to Mira Mesa's rapidly growing need for juvenile diversion services. We continue to shape our mission, goals and services by listening to the needs of neighborhoods, individuals and famili
Job Source: Harmonium Inc.San Diego, CA, United States
Royal Management Inc. is hiring a Customer Communications Associate to assist customers in determining their eligibility and navigating the enrollment process for the Federal Lifeline Program. This is a government-funded position where we will provide complete training to individuals who already possess the key characteristics necessary for the Customer Communications Associate role including but not limited to: natural ambition, clear concise communication ability, and simple helpful customer service skills. The core responsibility of the Customer Communications Associate is to assist individuals on any type of government assistance in enrolling to receive a free wireless phone. The Customer Communications Associate is the perfect role for someone to combine a desire to help their community while also honing their skills in a professional, tech-driven environment.
Responsibilities of the Customer Communications Associate:
Conduct outreach efforts to potential eligible customers, assess if they meet the eligibility requirements for government assistance, and if so, complete enrollment in the program.
Government programs are inherently complicated. Utilize your training and understanding of the details to present features and benefits of the program in simple understandable language to customers and answer all questions.
Handles customers with care, sincerity, and empathy toward their issues and escalate any that you may need additional resources to resolve.
Attend regular training on community involvement, customer relations, and product/services updates and apply that information in a timely manner.
Collaborate with the Customer Enrollment Specialist team to track and record all CRM data, inventory tracking, and territory mapping efficiently and in full detail.
Customer Communications Associate Qualifications: Previous experience in customer service, customer enrollment, member services, sales or account management is preferred but not required
Ability to build rapport with customers, be an active listener, and a proactive salesperson
Open-minded to feedback, adaptable, and coachable
Possess confidence in presentation skills to customers, clients, and management
High level of self-motivation and direction in order to hit goals with provided team support
#LI-Onsite
Customer Communications Associate jobs in San Diego, CA, United States
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