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Big Lots
Jacksonville, FL, United States
Description Ready to join our BIG family? Text "BIG LOTS" to 97211 to schedule an interview. When you join our team, you'll enjoy extra savings with a 20% discount on almost everything in store - even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits include a same day pay option (hourly associates only), discounts on
Job Source: Big LotsWearegat
Jacksonville, FL, United States
FLJAX - UA, 2400 Yankee Clipper Drive, Jacksonville, Florida, United States of America Req #1242 Monday, March 4, 2024 GAT is seeking dynamic individuals to join its team of aviation professionals. GAT offers a wide range of employee benefits to include major medical, 401K Plan, Dental, and Vision coverage. Classification: Variable Hour, Non-Exem
Job Source: WearegatGAT Airline Ground Support
Jacksonville, FL, United States
GAT is seeking dynamic individuals to join its team of aviation professionals. GAT offers a wide range of employee benefits to include major medical, 401K Plan, Dental, and Vision coverage. Classification: Variable Hour, Non-Exempt Job Summary Customer Service Lead is first and foremost responsible for ensuring a safe work environment for the e
Job Source: GAT Airline Ground SupportCircle K Stores, Inc.
Atlantic Beach, FL, United States
Store 2721401: 2425 Mayport Rd, Atlantic Beach, Florida 32233 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead
Job Source: Circle K Stores, Inc.R1
Jacksonville, FL, United States
Location: St. Vincent's Riverside, Jacksonville FL Shift: 7am - 7:30pm in the Emergency Department, every other three-day weekend. As our Customer Service Representative / Team Lead , you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration
Job Source: R1Circle K Stores, Inc.
Fleming Island, FL, United States
Store 2726501: 6935 Hwy 17, Fleming Island, Florida 32003 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Cust
Job Source: Circle K Stores, Inc.Circle K Stores, Inc.
Jacksonville, FL, United States
Store 2721179: 11410 Old St Augustine Rd, Jacksonville, Florida 32258 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As
Job Source: Circle K Stores, Inc.Travelcenters of America, Inc.
Jacksonville, FL, United States
Location: Lead Customer Service Attendant in Baldwin, FL at TravelCenters of America **Location:** **Experience:** Not Specified **Job Description** **Job Brief** Maintain buildings and facilities in a clean, sanitary condition in accordance with TA standards. Facilities should always provide the customer a pleasant environment to frequen
Job Source: Travelcenters of America, Inc.Jacksonville, FL, United States
Job Description - Service Lead (24005501)
Job Description
Description
Primarily responsible for leading the service team including cashiering, and recovery-related functions and is accountable for customer service and operational front-end standards. Provides leadership and clear direction to associates and actively participates in the customer-facing and service aspects of the store, including the support of front-end operations and programs and customer carry outs. Serves as the primary Manager on Duty (MOD) when present. When serving as MOD, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor. Works collaboratively with store leadership to accomplish customer service and front-end operational goals and tasks to help drive overall store performance.
1. Leads, supervises, and provides work direction to the Service Team in the store related to all cashiering, front-end and recovery functions.
2. Provides feedback to store leadership regarding the team’s performance.
3. Responsible for activities related to the achievement of customer service standards, front end operations and program compliance, training, and day-to-day operational tasks, including recovery.
4. Serves as the primary Manager on Duty when present including opening and closing the store when scheduled. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.
5. Responsible for the maintenance, supervision, and compliance of the Hazardous Waste program.
6. Utilizes company tools, reports, and feedback to effectively analyze trends and collaborate with store leadership in refining plans to accomplish store initiatives and achieve goals.
Qualifications
1. High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.
2. Minimum two years retail management experience preferred.
3. Strong decision-making, problem resolution, and interpersonal skills required.
4. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.
5. Availability to work a variable schedule of up to 40 hours per week, including nights, weekends, and holidays required.
6. Basic English literacy, math, and PC skills required.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Primary Location Work Locations Work Locations : STORE~5143_JACKSONVILLE,FL 9625 CROSSHILL BLVD SUITE 119 OAK LEAF TOWN CENTER [email protected] JACKSONVILLE 32222
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Service Lead jobs in Jacksonville, FL, United States
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