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SOLID 3D
Atlanta, GA, United States
We are a fast growing robotic company based out of Germany with offices in the US. At Solid-3D, we build robots that are designed to automate warehouse construction, increasing consistency, predictability, and reliability. Our company is committed to building and operating a fleet of mobile robots that are accelerating the construction of automated
Job Source: SOLID 3DUNCF Institute for Capacity Building
Atlanta, GA, United States
The Program Manager, Special Projects performs a significant role with the Institute for Capacity Building The Program Coordinator performs an administrative role with the UNCF Institute for Capacity Building program management team, assisting multiple program managers with programmatic responsibilities. The Program Coordinator will have the respon
Job Source: UNCF Institute for Capacity BuildingRELEX Solutions
Atlanta, GA, United States
To support the rapid growth of RELEX’s commercial organizations, we are now looking for a Sales Operations Coordinator to join a high-performing, business-critical, and strategic function that supports the sales organization in creating an environment for sales success. You will be joining a team of sales operations professionals passionate about
Job Source: RELEX SolutionsUnited Musculoskeletal Partners
Atlanta
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Job Source: United Musculoskeletal PartnersTravel + Leisure Co.
Atlanta, GA, United States
We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more
Job Source: Travel + Leisure Co.Precision Aviation Group
Atlanta, GA, United States
Precision Aviation Group (PAG) is a leading provider of products and value-added services to the aerospace and defense industries worldwide. PAG’s global presence includes 23 locations and 20 Repair Stations in the United States, Canada, Australia, Singapore, and Brazil. Our customer-focused business model serves aviation customers through Supply C
Job Source: Precision Aviation GroupAerzen USA Corporation
Atlanta
Job Description Job Description Description: Aerzen USA seeks a Customer Service Coordinator for our Atlanta, GA office! What We Offer: Competitive Salary Opportunity to Grow Generous Health Benefits (to include 96% company-paid benefit plans) with Company HSA Contribution 401(k) with Company Match Tuition Reimbursement Program Profit Share Bonu
Job Source: Aerzen USA CorporationLiberis Inc.
Atlanta, GA, United States
Customer Operations Manager Reporting to: Director of Global Operations Location: Atlanta, Georgia, United States Who we are and why we exist At Liberis – merchants matter most! We’ve been on a mission to provide small and medium businesses (SMEs) with accessible and responsive finance since 2007. SMEs account for most businesses worldwide an
Job Source: Liberis Inc.Marietta, GA, United States
Job Overview
Aventis Systems has an excellent and exciting opportunity for an Customer Operations Coordinator to join our team at our Marietta location. The Customer Operations Coordinator position will be responsible for 50% operations and 50% Customer Service at Aventis Systems. The ideal candidate will be responsible for invoicing and pulling parts to fulfill the Company’s eCommerce orders along with daily shipping activities. In addition, the ideal candidate will also be responsible for answering inbound Customer Service calls and responding to tickets.
The Coordinator will thrive in a fast-paced environment. They must also be detail oriented and comfortable focusing on high volume, repetitive work that may change quickly.
This is not a remote position.
The schedule will be Monday through Friday from 9am to 6pm, and rotating Saturdays from 8am to 5pm (with a swap day off for Saturday).
This position reports directly to the Operations Team Lead
Core Accountabilities
Invoicing/Printing Labels
Order Fulfillment (Pulling Parts)
Shipping
Customer Support
Administration
Returns
Other tasks and projects as assigned.
Invoicing/Printing Labels
Invoice orders from all eCommerce channels
Proactively detect data entry errors and maintain data integrity across Company systems
Print shipping labels
Enter tracking information into appropriate systems
Order Fulfillment (Pulling Parts)
Pull correct parts for shipping per invoice instructions
Shipping
Daily shipping of technician and services orders
Correctly match labels to orders/boxes
Print additional labels for multi-box shipments
Customer Support
Answer inbound phone calls from the Customer Service line
Investigate, answer and close tickets from the internal ticketing system
Greet walk-in customers and ensure their purchase or pick-up experience is positive and seamless
Quickly respond to order status inquiries via appropriate channels (email, chat, Slack, third party messaging platforms)
Work to resolve and prevent customer service issues and complaints
Administration
Take inventory of commonly sold items several times weekly on a daily basis.
Assist with light receiving work
Clean and maintain an orderly operations workspace
Maintain current knowledge of products and services
Attend ongoing product and job training including seminars, workshops, conferences, etc.
Participate in Company or departmental meetings and projects, as requested
Provide support for additional tasks as requested by management
Returns
Investigate the reason for returned products, initiate an inspection, and finalize the return process.
Required Qualifications & Skills
Associates or Bachelors degree (degree in progress acceptable) or equivalent experience
Experience with high volume invoicing, as well as experience with order entry systems such as QuickBooks
Experience with shipping and receiving and major carriers
Upbeat and positive attitude
Ability to perform repetitive work
Ability to pay attention to the smallest of details
Not easily flustered by the volume, pace or change
Ability to keep composure in stressful situations
Ability to work independently
Ability to exhibit accurate and detailed knowledge of Company’s products and services
Ability to lift 40 pounds unassisted
Valid driver's license and a clean driving record
Work Environment
Competitive salary, as well as employer, contributed health benefits
Unlimited paid time off
Marietta, GA office location
Access to a Company cell phone plan
A seat on an energetic team that collaborates and pushes each other to be better
A fast-paced but cooperative environment with endless potential for growth
Celebration events for team and Company successes throughout the year
Customer Operations Coordinator jobs in Marietta, GA, United States
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