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Agente
Fort Worth
Job Description Job Description BASIC FUNCTION: Responsible for coordinating all post production activities with the customer and communicate all field issues. The Customer Support Engineer will be responsible for coordinating internal support to achieve optimum satisfaction to meet customer’s expectations with regards to spares, engineering
Job Source: AgenteAdecco US, Inc.
Fort Worth, TX, United States
Adecco is currently hiring for customer service representive responsible for providing assistance and support to customers with their inquiries, complaints, and issues. They work in various industries and communicate with customers through various channels like phone, email, chat, and social media. Some of the key responsibilities of a customer ser
Job Source: Adecco US, Inc.F2OnSite
Fort Worth, TX, United States
This is a Level 2 Deskside Support position. However, it's in the NOC, where a team of technicians work 7x24x365. Working Schedule: Monday from 10:00 pm through Tuesday 8:00 am Tuesday from 10:00 pm through Wednesday 8:00 am Wednesday from 10:00 pm through Thursday 8:00 am Thursday from 10:00 pm through Friday 8:00 am Job Description The Customer
Job Source: F2OnSiteWalgreens
Fort Worth
**Job Description:** + Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Res
Job Source: WalgreensU-Haul
Arlington, TX, United States
Location: 2901 E Pioneer Pkwy, Arlington, Texas 76010 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company
Job Source: U-HaulWindow Genie
Fort Worth, TX, United States
Window Genie is a nationally ranked home service franchise dedicated to improving the look and value of homes in your community through various services such as window cleaning, window tinting, pressure washing, gutter cleaning, and more. As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisf
Job Source: Window GenieFamily Dollar
Newark, TX, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarDeluxe Corporation
Fort Worth, TX, United States
If you’re an outgoing, personable, highly self-motivated, and an adaptable relations professional with excellent communication skills then a career with Eliot is perfect for you! Eliot Management Group by Deluxe is looking for a Merchant Relations Specialist to join the team. We’re looking for someone who posse’s excellent customer service and tha
Job Source: Deluxe CorporationFort Worth, TX, United States
Job Description
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
Qualifications:
Qualifications
Responsibilities
• Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers.
• Provide support to client identified VIPs
• Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
• Perform Install/Move/Add or Change (IMAC) activities.
• Perform all assigned desk-side support activities
• Display outstanding technical and professional services skills at all times
• Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
• Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
• Understands and follows all documented service operations policies and procedures.
• Other duties or certifications may be assigned to meet business needs
Education and Experience:
• Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
• Maintain all required OEM Certifications as directed by Management
• Knowledge of relevant software and hardware systems
• Understanding of ITIL methodologies
• A+ certification is desired
• May require additional customer-specific certifications or training as required
Skills:
• Excellence in communication and customer-facing skills
• Strong oral, written and interpersonal skills
• Ability to follow instructions and processes with minimal instruction
• Ability to lift and or move various computer equipment up to 50 lbs.
• Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Engineer jobs in Fort Worth, TX, United States
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