ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
NTT DATA
Dallas, TX, United States
Req ID: 261649 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Customer Care Associate to join our team in Dallas, Texas (US-TX), United States (US). This posi
Job Source: NTT DATACoreLogic
Dallas, TX, United States
At CoreLogic, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and
Job Source: CoreLogicFirstService Residential
Dallas, TX, United States
About FirstService Residential: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemp
Job Source: FirstService ResidentialNTT DATA
Plano, TX, United States
Req ID: 279598 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Customer Care Senior Associate to join our team in Plano, Texas (US-TX), United States (US). This po
Job Source: NTT DATASuncoast Drivers
Carrollton, TX, United States
Job Description Join Our Exceptional Team: Customer Care Specialist with Showroom Expertise Are you a customer-centric professional with a proven track record of longevity and dedication in your previous roles? Do you thrive in face-to-face, online, and phone interactions? If you're a multitasking superstar with a fantastic attitude, we want you t
Job Source: Suncoast DriversLikewize
Dallas, TX, United States
Job Description: Likewize is searching for a Customer Care Manager to join our team at our global Headquarters in Southlake, TX. Your day-to-day responsibilities include but are not limited to: Deliver excellent internal and external customer satisfaction by demonstrating exemplary leadership. Achieve business objectives for call center customer
Job Source: LikewizeM/I Homes Inc.
Dallas, TX, United States
M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 140,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes
Job Source: M/I Homes Inc.Diverse Lynx
Plano, TX, United States
Title: Customer Care Representative Location: Plano, TX (Onsite) Duration: 6+ Months Contract Job Responsibility The Customer Care Representative should have a passion to provide optimal customer service experience over the phone to a wide variety of customers about various insurance topics and products. Candidates should have a positive attitu
Job Source: Diverse LynxPlano, TX, United States
Req ID: 261647
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Customer Care Associate to join our team in Plano, Texas (US-TX), United States (US).
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
Pay for this role is $15.50hr
Basic Qualifications:
1 year experience in an office environment
1 year experience using a computer with Microsoft Windows PC applications
6 Months of Work from home environment
High school diploma or GED
Responsibilities: Previous insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from members inquiring about payments, policy information, or claims
Designated quiet area to complete calls while working from home
Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers.
Ensuring customer satisfaction and strive to meet service standards.
A typical day will likely involve fielding between 75 to 100 calls.
Communicating effectively and professionally with both internal and external customers to resolve questions and issues.
Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team.
Collaborating with management or other team members as appropriate to proactively address service issues and concerns.
6 months of experience in a role that required attention to detail, accuracy, and accountability for your work product.
6 months of experience in a role that required you to communicate (oral/written) effectively in a professional/office setting.
New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process
*** All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material.
Must Pass Drug screen
Must Pass a background check with Education check and employment verification check.
Required schedule availability for this position is Monday-Friday 7:00 am ct to 7:00 pm (Central Time), Saturday mornings (rotating) 8:00 am to 12:00 pm (Central Time) could also be required, depending on campaign but most shifts M-F 8am to 5pm CST
Shift times may be changed as per client requirements. Additionally, Overtime may be required based on business requirements.
#INDBPO
About NTT DATA Services
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Customer Care Associate jobs in Plano, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.