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Five Below
New Orleans, LA, United States
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll
Job Source: Five BelowMichaels Stores
New Orleans, LA, United States
Customer Experience Manager page is loaded **Customer Experience Manager** **Customer Experience Manager** locationsNew Orleans-2900 S Claiborne Ave, Ste 200 time typePart time posted onPosted Today job requisition idR00127748 Store - N. ORL-MAGNOLIA, LA**We're here for the Makers! Come be a part of the team where innovation and teamwor
Job Source: Michaels StoresFive Below Inc
New Orleans, LA, United States
Customer Experience Manager page is loaded Customer Experience Manager Apply locations New Orleans, LA 70131 time type Full time posted on Posted Yesterday job requisition id JR40608 At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go
Job Source: Five Below IncFive Below
Metairie, LA, United States
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll
Job Source: Five BelowKrewe
New Orleans, LA, United States
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Job Source: KreweBest Buy
Harvey, LA, United States
**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous e
Job Source: Best BuyTulane University
New Orleans, LA, United States
Please Note: Depending on your role and the department in which you work, you may be expected to adhere to COVID-19 requirements, such as vaccinations and booster shots. Click "Apply Now" to apply for this job. Tulane University is committed to creating a community and culture that foster a sense of belonging for all. We are a recognized employer a
Job Source: Tulane UniversityNES Fircroft
Metairie, LA, United States
Client is currently seeking a Designer II to join our team in our Metairie, LA Office. The Designer II will perform assignments associated with designing Piping equipment, components, structures or systems. PRIMARY RESPONSIBILITIES : Prepare detailed drawings of parts and assemblies from layouts, designs and working drawings including necessary pr
Job Source: NES FircroftNew Orleans, LA, United States
Customer Experience Designer II
United States * Virtual
Req #488
Wednesday, February 28, 2024
Are you a dreamer, innovator, thinker and a doer who believes in contributing to something that makes a difference?
Bring your passion. Join PMI.
How will you make a difference in PMI?
PMI is looking for a senior level professional who will be responsible for performing qualitative research and customer experience design. You will participate in and support customer-led research and experimentation, developing organization-wide personas and designing end-to-end customer journeys that bring PMI's value proposition to life. Support identification and understanding of the totality of the customer experience across all touchpoints, including non-digital.
What you'll bring to the role:
Drive strategy of and perform ethnographic and qualitative customer research with applied "design thinking" to obtain product-relevant information for stakeholders
Collaborate with Strategy to create a customer-led approach to business strategies and priorities by leveraging qualitative research capabilities; ensure product strategy alignment with customer needs early in product development stage
Partner with Innovation, product owners, and touchpoint owners to ensure a customer-led and iterative approach to bringing products and experiences to market, leveraging PMI's qualitative research capabilities to ensure product release aligns with customer research and stated needs
Work with Data & Analytics and Voice of Customer to successfully perform the additive qualitative customer research that translates data-based segmentation into meaningful and actionable personas
Execute experience design and journey mapping for key segments and regions, across all touchpoints, to articulate PMI's future-state Customer Experience, supporting future enterprise strategic planning for product development and related releases.
Role Qualifications:
Bachelor's degree in business, design, marketing, psychology, or related field; equivalent experience may be considered
Master's degree in business, design, marketing, psychology, or related field desirable
Minimum of 10 years of experience specifically in CX Design, qualitative research, or similar fields
Minimum 15 years' experience in business strategy, product management, UX design, marketing, operations, or similar fields
Demonstrated success with experience research and design, inclusive of non-digital touchpoints
Knowledge of design systems, including design methodologies and tools
Ability to collaborate with a range of stakeholders, being inclusive in the research and design process
Solid relationship management skills
Experience of working in an agile, dynamic, and customer-centric environment
Excellent communication, collaboration, presentation, and negotiation skills
Proficiency in the business language for PMI (English)
What you can expect from us
We value and nurture an environment of inclusivity and diversity, and a culture of communication and collaboration. Your health, safety and well-being come first, and we believe that you should have time for your work, but you should also have time for you..
Join us and you'll get:
* an excellent total package, with compensation and benefits based upon your geographic location.
* skill development opportunities, to help you grow now and into the future.
* access to a global network, to enrich your professional experience.
* flexible options to help balance work time and your time
* award and bonus opportunities.
The salary offer will be based on several factors, including the candidate's demonstrated skills, qualifications and relevant experience.
Let's help make the world work better for everyone. Apply today!
Project Management Institute, Inc. is committed to providing equal employment opportunities without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law. As a government contractor, Company Name is subject to Executive Order 11246, the Rehabilitation Act of 1973 (Section 503), and the Vietnam Era Veterans Readjustment Act of 1974 (VEVRAA), all as amended, which require government contractors to ensure nondiscrimination in employment and to take affirmative action to employ and advance in employment qualified persons without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.
Other details
Pay Type
Salary
Min Hiring Rate
$105,000.00
Max Hiring Rate
$130,000.00
United States
Virtual
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Customer Experience Designer II jobs in New Orleans, LA, United States
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