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Assistant General Manager

, TX, United States

Job Description Job Description Our mission at Goldfish is simple - teach children to be safer in and around the water, while making their experience Golden.

We work every day to make sure we provide WOW customer service and top-notch swim lessons. But none of that matters if we dont have an amazing team - people who share our passion and commitment to making a difference with each swimmer that dives through our doors.

Goldfish Swim School Core Values:

We go above and beyond with every detail to create a GOLDEN EXPERIENCE!

We believe in nurturing a culture that provides WOW! CUSTOMER SERVICE.

We do the right things, make the right decisions and treat people with INTEGRITY, COMPASSION, and TRUST.

We meet and exceed expectations, so you see EXTRAORDINARY RESULTS.

We make a big deal about lifes accomplishments by remembering to CELEBRATE!

Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too!

Role: Assistant General Manager

Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.

Primary Responsibilities:

Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures

Assists General Manager and department managers with fulfillment the daily tasks

Manages the staff and encourages high productivity, excellent performance and positive employee satisfaction

Trains and oversees the aquatics department to provide superior swim instruction to the students

Gains knowledge and experience in the pool operations necessary to maintain a safe and sanitary swim environment

Initiates workplace employee engagement with the goal of achieving improved employee satisfaction

Provides direction in the retail and vending departments; also provides sales and marketing training to all qualified staff

Works with staff on class scheduling, student progress, customer service and employee performance & training

Directs and oversees the implementation of the Emergency Action Plan and all safety procedures for the facility and trains staff

Advances through cross-training in multiple roles and substitutes when necessary

Acts as a GSS ambassador to provide a Golden Experience to our students, families, and team members

Job Qualifications and Skills:

Prior related leadership, management and teaching experience is preferred (supervisory roles)

Problem solver and creative thinking skills to identify and resolve challenges that students encounter

Excellent communication and organizational skills

Ellis and Associates Lifeguard Trainer

Pool Operator Certification

Safety Standards: The safety of our swimmers, parents and team members is of the utmost importance. Our pools are disinfected by a Nexgen chlorination system and additionally filtered through a UV system to provide the safest swimming environment. Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus. Industry experts note that indoor pools are far superior at minimizing virus transmission than most indoor spaces.

Certificates and Licenses: Lifeguard, CPR, AED and First Aid certifications required (included in paid-training must be obtained in 45 days of employment)

If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. Goldfish Swim School -Carrollton West Plano is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see goldfishswimschool.com.

Job Type: Full-time

Pay: $46,000.00 - $48,000.00 per year

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Schedule:

8 hour shift

Weekend availability

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