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Big Lots
Columbus, OH, United States
Job Description - Associate Relations Advisor (24005603) Job Description Associate Relations Advisor - ( 24005603 ) Description Researches associate relations issues and conducts investigations regarding complaints and charges. Assists in the drafting of policies, maintains documentation, and recommends actions. Provides direction to associates
Job Source: Big LotsMarkit Ltd
, OH, United States
Associate Director, Dealer Relations in US Remote - OH **Associate Director, Dealer Relations** **Who we are:** Founded in 2012, automotiveMastermind is a leading provider of predictive analytics and marketing automation solutions for the automotive industry, putting dealers back in the driver's seat with Market EyeQ. Market EyeQ is a turnkey sa
Job Source: Markit LtdGolden Reserve LLC
Dublin, OH, United States
Client Relations Associate Dublin, Ohio Full-time position in-office Golden Reserve is seeking a detail-oriented and customer-focused individual to join our team. As a Client Relations Associate, you will be part of our high-performing Scheduling Team. We run TV Shows, Radio Shows, Ads and other marketing activity across 7 cities generating phon
Job Source: Golden Reserve LLCColumbus Metropolitan Library
Columbus, OH, United States
Job Description Job Description Job Posting Deadline: End of Business Day, 4/23/2024 SCHEDULE: Monday - Friday 8:00am - 5:00pm PURPOSE OF JOB The Government Relations & Advocacy team provides unified and proactive management of the Library’s government relations and advocacy efforts, including strategic oversight for the Friends’ of
Job Source: Columbus Metropolitan LibraryBig Sandy Superstore
Dublin, OH, United States
Customer Relations Specialist Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to th
Job Source: Big Sandy SuperstoreBig Sandy Superstore
Columbus, OH, United States
Customer Relations Specialist Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to th
Job Source: Big Sandy SuperstorePMI (Project Management Institute)
Columbus, OH, United States
Government Relations Manager United States * Virtual Req #463 Thursday, December 28, 2023 Want to help people learn the newest ways of working and getting things done? How you'll make a difference You will be responsible for planning, developing and executing a strong positive government relations and advocacy program for PMI. You will be fos
Job Source: PMI (Project Management Institute)Gap Inc.
Groveport, OH, United States
About Gap Inc. Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring indi
Job Source: Gap Inc.Columbus, OH, United States
Description
Researches associate relations issues and conducts investigations regarding complaints and charges. Assists in the drafting of policies, maintains documentation, and recommends actions. Provides direction to associates and Store Operations leaders regarding decisions effecting terms and conditions of employment for associates.
1. Responds to associate relations issues received through our associate reporting tool, or as assigned by manager, by promptly investigating and resolving day-to-day questions and concerns.
2. Investigates and resolves associate relations issues, to include gathering and analyzing evidence, applying relevant laws, policies, and best practices to reach conclusions.
3. Escalates associate relations issues that meet pre-defined criteria and uses judgement to assess risk and sensitivity when determining to escalate further to management.
4. Interprets and applies understanding of company policies, practices, employment law and other regulations to resolve associate relations issues and provide immediate advice, guidance, or clarification to associates and leaders. Provides guidance on policy exceptions as needed.
5. Consults and assists with the development and delivery of appropriate feedback, documentation, and corrective/disciplinary actions that arise from associate relations matters.
6. Maintains required documentation within the case management system, including intake and investigative notes, supporting documents, and findings.
7. Collaborates with their manager and the legal team to ensure compliance with all local, state, and federal labor and employment laws when making decisions; monitors trends and pursues information regarding legal developments that influence or govern the company's decisions; shares information with field human resources team.
8. Identifies trends and partners with their manager and the learning & development team to create quick reference guides and training to improve our team and leader's capabilities to create a positive associate experience.
9. Contributes to and influences the writing, updating, and reviewing of Human Resources policies, Standard Operating Procedures, and associate handbooks in partnership with internal subject matter experts (e.g., Compensation, Payroll, Benefits, etc.).
10. Responds to General Office requests for information and or support as needed. May lead specific processes that would benefit from centralization such as the transfer process.
Qualification
1. Bachelor's degree in Human Resources Management or related field or equivalent experience.
2. A minimum of five years of general Human Resources Management experience including associate relations, human resources policies and procedures, and labor law as required.
3. Excellent verbal and written communications, situational savvy and organizational skills required.
4. Ability to solve complex problems and is comfortable with ambiguity and multi-tasking.
5. Proven leadership required inclusive of applying personal initiative to proactively develop tactical and strategic goals, as well as execute results both independently and collaboratively utilizing various modes of communication cross-departmentally.
6. Excellent time management and organizational skills to manage a high volume of inquiries and ensure prompt follow up.
7. Current PHR/SPHR or SHRM-CP/SHRM-SCP certification preferred.
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We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
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Associate Relations Advisor jobs in Columbus, OH, United States
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