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Atlanta, GA, United States
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About Ogilvy
Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.
About the Role
As our Community Manager, you will get the opportunity to support the community management for a global beverage brand helping develop strategic approaches for audience growth, crafting custom 1:1 responses and content for audience engagement while helping us achieve maximum impact of the overarching brand story. You're able to help create bold community-based social strategies, ideas and frameworks for clients. You stay on top of trending content and audience behaviors to help inform opportunistic content and strategies. You will work collaboratively with teams to deliver our offering of an end-to-end integrated approach pulling together creative, media and data expertise to deliver nimble and result-driven campaigns for our clients on their social channels. This role is based in Atlanta, Georgia.
What You'll Do
Maintain a strong understanding of social platforms and take a supporting role in all aspects of a social media intensive project - identifying the brand's issues, running competitive benchmarks, forming recommendations, building the architecture of proactive messaging, and reactive engagement
Contribute to unplanned/opportunistic content daily stand-ups
Supports community first tactics including S&D, real-time, influencer coordination, and UGC
Interact with client teams including marketing and operations regularly
Support building the brief and coordinate with interdisciplinary team to prepare well informed community management strategies around cultural moments and ability to successfully navigate crisis communication execution as needed
Monitor social media platforms and respond to and escalate audience comments as need (this could include, but is not limited to: Facebook, Instagram, Messenger, TikTok, Twitter and YouTube)
Collaborate with analysts and media planners to report on channel results - specific data
Keep up to date and provide recommendations on cultural events, news stories, social trends that may impact audience interaction with our clients' brands
What You'll Need
1-2 years of experience in social marketing and/or community management
Experience with leveraging social publishing tools/platforms (such as Sprinklr, Netbase, etc.) and a confident writing ability
Growth mindset to learn the client's business and start to be able to connect business challenges with community strategies/tactics
Ability to work effectively, proactively, and seamlessly amongst an integrated agency team
Superior communication, organizational and time management skills with a proven ability to independently manage multiple priorities in a fast-paced environment
Analytical skills and spreadsheet capabilities
Client-facing experience with a comfort level for engaging with key senior decision-makers from both the client and agency sides
Interest in the beverage industry and passion for staying up to date with the latest trends
How We'll Support You
Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We'll empower you with the tools you'll need to succeed. We'll give you the autonomy to seek out new paths and better ways of doing things. We'll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we'll provide opportunities for you to do work of which you'll be proud, with people you'll be proud to call your teammates.
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At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.
We believe in building powerful teamswithpurpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.
Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Community Manager jobs in Atlanta, GA, United States
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