Front Desk Receptionist
Jacksonville, FL, United States
Growing Private Psychiatry office with 45+ locations looking for quality staff to grow with us!
The demand for treatment for behavioral health issues continues to increase. Center for Emotional Health is experiencing tremendous growth and expansion in outpatient behavioral health services that blend human connection with science-based care.
As the Front Desk Receptionist, you will contribute to a positive patient experience by providing excellent customer service to all patients, Physician Assistants/Licensed Therapists, and other support staff through interactions on the phone and in person. Additionally, this position will coordinate and organize appointments and documentation to facilitate the smooth running of the medical environment and support the delivery of quality patient care.
Qualifications/Duties
High School Diploma or equivalent
1+ years of recent admin/clerical experience
1+ years of customer service experience
Similar experience within a healthcare setting preferred
Multi-line phone experience
Cash handling experience
Proficient computer skills, including MS Office (Word and Excel, Outlook, PowerPoint)
Ability to work in a fast-paced, team-oriented environment
Demonstrated problem-solving skills
Excellent interpersonal and verbal/written communication skills
Strong organizational skills and attention to detail
Light clinical duties include administering UDTs, collecting and documenting vitals
Benefits Medical, Dental, Vision Group Health Insurance with employer contribution
401K Retirement plan with employer match
PTO to begin at 90 days
Aflac supplemental insurance
$16 hourly rate, Full Time
Work hours range from 7:45 AM-5:15 PM, while office hours are 8 AM-5 PM, closed 12 PM-1 PM for lunch daily. M-F, no nights, no weekends.
At Center for Emotional Health, we offer telehealth and in-person visits and coordinate care with primary care physicians and referring providers to ensure a focus on total health. Center for Emotional Health is in-network with most major health insurance providers and has more than 45 locations across North Carolina and Florida.