Senior Community Outreach & Engagement Specialist

Chicago, IL, United States

Join the FHLBC team!

At the Federal Home Loan Bank of Chicago, employees come first - that's why we offer a highly competitive compensation and bonus package, and access to a comprehensive benefits program designed to meet the needs of our employees.

* Retirement program (401k and Pension) * Medical, dental and vision insurance * Lifestyle Spending Account

* Generous PTO plan

* 11 paid holidays per year

* Hybrid working model Who we are

Our mission at FHLBank Chicago: To partner with our members in Illinois and Wisconsin to provide them competitively priced funding, a reasonable return on their investment, and support for their community investment activities.

Simply said, we're a bank for banks and other financial institutions, focused on being a strategic partner for our members and working together to reinvest in our communities, from urban centers to rural areas. Created by Congress in 1932, FHLBank Chicago is one of 11 Federal Home Loan Banks, government sponsored in support of mortgage lending and community investment.

What it's like to work here

At FHLBank Chicago, we bring people together. Our regular All-Staff meetings keep employees informed and our values drive the work that we do. Our Buddy Program pairs new hires with tenured employees to guide their onboarding. Through our Office of Diversity, Equity and Inclusion (DEI), we host signature and employee-led events to celebrate our differences and learn from each other and identify volunteer opportunities to strengthen our communities; and Employee Resource Groups (ERGs) and culture teams create connections around shared interests and experiences. We offer live and on-demand professional development opportunities to grow your skillset and your career.

What You'll do

In this role you'll be responsible for supporting program development, outreach, and community and member engagement activities related to the Bank's affordable housing and economic development programs. Key responsibilities include: coordination and planning of outreach/engagement events; tracking and reporting on engagement activities with existing and potential community partners; supporting engagement with the Bank's Community Investment Advisory Council; impact measurement activities; and supporting the development and implementation of new Community Investment programs.

How you'll make an impact:

You will support Members and their communities through the development and administration of new Community Investment programs.

You will manage relationships with organizations working toward housing and economic development priorities within the district.

You will support Bank-sponsored housing and economic development events.

What you can expect:

Support and participate in the Bank's outreach activities in coordination with the Manager, Community Outreach and Engagement; contribute the successful execution of the Bank's community outreach plan.

Support the coordination of Bank-sponsored affordable housing and economic development conferences, training seminars, webinars, and group forums for external audiences, in close collaboration with the Manager, Community Outreach and Engagement, as well as External Affairs, Sales, and Communications.

Track and report on Bank participation in affordable housing and economic development conferences and forums sponsored by federal, state and local government agencies and housing organizations that align with the Bank's Community Investment mission.

Support the Manager, Community Outreach and Engagement in the development of presentations for senior management, the Community Investment Advisory Council, Board of Directors, and management committees.

Manage the Bank's Sponsorship and Membership budget, ensuring funds are budgeted for and utilized in accordance with the Bank's established strategy.

Act as primary Community Investment liaison with the Communications, Events, and External Affairs teams. Participate in weekly update meetings.

Support the research and preparation of the Bank's annual Targeted Community Lending Plan and Community Investment Annual Report, including coordination of research activities on market trends and community needs and cross-functional collaboration with Plan contributors throughout the Bank.

Support the development and implemnetation of a framework to measure the community impact of the Bank's mission programs.

Coordinate Community Investment content for the Bank's annual Impact Report.

What you'll bring:

Bachelor's degree with a concentration in Business or Public Administration, Finance, Real Estate, Urban Planning, Community Development, or related field

2-4 years of banking or community development work experience

Understanding of local, state, and federal housing and community development landscape

Knowledge of community lending structures and programs

Ability to take initiative in a fast-paced work environment, work effectively under pressure, either independently or as a member of a team

Ability to effectively and succinctly communicate to a variety of audiences in writing and orally

Ability to successfully collaborate with diverse stakeholders to achieve common objectives; strong interpersonal skills

Ability to effectively analyze, apply, and communicate policies, procedures, and regulations; strong attention to detail

Ability to prioritize and manage multiple responsibilities

Understanding of the Bank's brand, mission and regulatory environment

Proven ability to develop, analyze, and effectively interpret quantitative and qualitative data from an impact, risk, and return perspective; use data to inform outreach activities, decision making, product enhancements, new product design, and metric reporting

Up to 25% travel, primarily in IL and WI

Fluency in MS Office, including Excel and Access; fluency in Tableau and Salesforce a plus

The Perks

At FHLBank Chicago, we believe in rewarding our high performing workforce. We offer a highly competitive compensation and bonus package, and access to a comprehensive benefits program designed to meet the needs of our employees. Our retirement program includes a 401(k) and pension plan. Our wellbeing program supports employees at work and in their personal lives: Our generous PTO plan provides five weeks of vacation for new employees and 11 paid holidays per year; our Lifestyle Spending Account provides an annual stipend for employees to support wellbeing activities; and our central downtown location at the Old Post Office provides easy access to public transportation and breathtaking views from our award-winning rooftop. Step into a brighter future with us. #LI-Hybrid

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