Service Desk Support Specialist – Desktop Field Tech
, CA, United States
Service Desk Support Specialist – Desktop Field Tech Service Desk Support Specialist – Desktop Field Tech We have a position open for a Service Desk Support Specialist to function as a Field Tech visiting 1 company location per day in Anaheim, CA.
The Service Desk Support Specialist will be performing two key functions:
1) Working in a 6 person team environment, providing Tier I and Tier II Help Desk support and Systems Administration, and…
2) Be a sponge and advance as quickly as possible by working alongside Senior Networking & System Engineers to perform Virtualization (IaaS) Solutions.
Classroom and certifications are strongly encouraged and paid for, during the first 18 months of employment you can obtain up to 6 certifications.
This is a full-time, salaried position with health benefits and retirement.
Service Desk Support Specialist Job Responsibilities
1+ years of related experience
Associates degree or equivalent in Computer Science, Information Systems, Engineering or other related field (MSCA, CCNA, etc) is strongly preferred
Demonstrated expertise in aspects of Microsoft administration for the Microsoft Windows operating system including installation, management, application deployment, and security as well as Exchange (2010/2013/2016)
Experience configuring and administering Microsoft Office 365; exposure to Microsoft Azure
Demonstrated expertise in TCP/IP network support, as well as network hardware and routing protocols (Cisco and WatchGuard strongly desired)
Developing system, application, security, and network configurations (including network and domain migrations and upgrade paths)
Recommending new technologies and solutions to proactively support the clients’ environment
Testing and evaluating network systems to eliminate problems and make improvements
Recommending and building systems and efficiencies for end-user and overall client site support both remotely and on-site
Providing tier-three support for Help Desk Technicians and assists in their training and education
We are seeking motivated, driven, individuals to join our rapidly advancing company
Obtain VMware VCP, Cisco CCNA, Windows MCSE/MCSA, Citrix certifications within 18 months
Work alongside two different project teams (Networking and Systems Support) to pick up new skills and learn from on-the-job training
Must enjoy working in a team and play well with others
Opportunity Location Proposed Salary $45,000 - $60,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.
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