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The LaSalle Group
Wood Dale, IL, United States
LaSalle Network has partnered with an award-winning logistics company to hire a Customer Service Agent in the northwest suburbs of Chicago.This position will join a fast-growing department and assist in answering internal and external emails, phone calls and live chats for customers regarding their residential delivery service. The ideal candida
Job Source: The LaSalle GroupRenoRun Inc
Chicago, IL, United States
**Exciting news!** New Philadelphia Location Opening November 2021! **Careers at RenoRun** **We're looking for great people to join our growing team.** If so, we want to hear from you. Each member of our team plays a crucial role in improving builders lives by revolutionizing the construction material marketplace. Check out which positions are avai
Job Source: RenoRun IncMagical Destinations Travel
Chicago, IL, United States
About the job Customer Service Agent Join Our Team at Magical Destinations Travel Your Gateway to a Rewarding Career in Travel! Are you passionate about your clients and delivering outstanding customer service? Magical Destinations Travel is on the lookout for a Customer Service Agent to enhance our dedicated team. We pride ourselves on creating
Job Source: Magical Destinations TravelWorkoo Technologies
Chicago, IL, United States
About the job Customer Service Agent Remote Join our colleagues in bringing our mission to life every day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual professional goals, while helping to take science a step further by developing solutions to som
Job Source: Workoo TechnologiesJobs for Humanity
Chicago, IL, United States
Company Description Rowan Energy Norway is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry. At Rowan Energy Norway, we prioritize sa
Job Source: Jobs for HumanityLaSalle Network
Chicago, IL, United States
LaSalle Network has partnered with an energy company in downtown Chicago who prides themselves on their commitment to customer satisfaction and their ability to tailor energy solutions to meet diverse needs. Our client is on the hunt for a Bilingual Customer Service Agent with exceptional customer service skills who can use their problem-solving
Job Source: LaSalle NetworkDelta Air Lines, Inc.
Chicago
Cargo Agent (Customer Service Agent) - ORD United States, Illinois, Chicago Cargo 26-Mar-2024 Ref #: 23937 LinkedIn Tag: #LI-LR3 How you'll help us Keep Climbing (overview & key responsibilities) Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Cargo Agent, you will be the face of Delta
Job Source: Delta Air Lines, Inc.Delta Airlines
Chicago
Delta Airlines - Ref #23937 [Material Handler / Package Handler] As a Cargo Agent at Delta Airlines, you'll: Work with an innovative team whose common goal is to ensure that our customers’ baggage and cargo arrive safely and on time to drive a positive customer experience; Operate ground support equipment such as tugs, forklifts, and tow tractors..
Job Source: Delta AirlinesChicago, IL, United States
Above Lending is a next-generation financial services company. We provide simple and transparent products aimed at helping our clients achieve their personal finance goals. With competitive rates and personalized support, our mission is to simplify the lending process and help borrowers attain financial well-being. We are committed to making credit more affordable and accessible.
Above Lending is seeking a dedicated and experienced Customer Care Agent to join our team. As a Customer Care Agent, you will play a crucial role in ensuring our customers receive exceptional service and support regarding their accounts and loan products. You will be responsible for assisting customers with payments, navigating their accounts, and facilitating any necessary account changes. This position requires effective communication skills, critical thinking abilities, and a strong focus on customer satisfaction.
You will
Assist customers with inquiries, account navigation, payments, and account changes via phone or email.
Provide exceptional customer service by actively listening to customer concerns and addressing them promptly and accurately.
Utilize critical thinking and problem-solving skills to resolve customer issues and inquiries effectively.
Multitask efficiently and adapt to changing priorities in a fast-paced environment.
Perform data entry tasks accurately and efficiently to update customer information and account details.
Follow instructions and company policies diligently to ensure compliance and consistency in customer interactions.
Manage time effectively to meet service level agreements and maintain high-quality customer support.
Collaborate with team members and other departments to resolve complex customer issues and improve processes.
Drive company goals and objectives in every customer interaction.
You have
Excellent listening and understanding skills to comprehend customer needs and concerns.
Outstanding verbal and written communication skills to effectively communicate with customers and colleagues.
Strong critical thinking and problem-solving abilities to address customer inquiries and resolve issues promptly.
Ability to multitask and adapt to changing priorities in a fast-paced environment.
Proficient data entry skills with high accuracy and attention to detail.
Excellent time management skills to prioritize tasks and meet deadlines.
Experience with Talkdesk, GDS, LoanPro, Zendesk, Microsoft Office, and Google Suite is a plus.
Two (2) or more years of experience in the financial services industry preferred.
Two (2) or more years of experience working in a contact center environment is preferred.
If you possess the required skills and experience and are passionate about delivering excellent customer service, we encourage you to apply for the Customer Care Agent position at Above Lending. Join our team and be a part of providing outstanding support to our valued customers. Apply now!
Join our dynamic team and contribute to Above Lending's success as we continue to provide innovative lending solutions to our customers.
Under the California Consumer Privacy Act ("CCPA"), Above Lending is informing California residents who are our job applicants, contractors or prospective employees (together "job applicants") about the categories of personal information we collect about you and the purposes for which we will use this information. This notice and our Privacy Policy contain important information relating to the CCPA and apply only to personal information that is subject to the CCPA. Please see our website for the full CCPA statement.
*Above Lending is an equal opportunity Employer*
Above Lending does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions. No fee will be paid to their parties who submit unsolicited candidates directly to Above Lending employees or the Above Lending Finance and HR teams. No placement fee will be paid to any third party unless such a request has been made by the Above Lending HR team.
Email Alert for Customer Service Agent jobs in Chicago, IL, United States
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