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Icahn Automotive Group LLC
Berlin, CT, United States
External Description Position Summary Pay Rate: Max: $16.50/Hour - Min: $11.00/ Hour Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties Responsibilities Fir
Job Source: Icahn Automotive Group LLCIcahn Automotive Group LLC
Manchester, CT, United States
Job Description Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties Responsibilities First point of contact for customers on the phone and in
Job Source: Icahn Automotive Group LLCMitchell Subaru
Canton
Job Description Job Description Looking for growth potential? We are looking for highly a motivated SERVICE ADVISOR'S with a team attitude and strong customer service skills. We are a stable and established Automotive Group serving Connecticut and Massachusetts with high quality Subaru vehicles. We have a large and continually growing retail cus
Job Source: Mitchell SubaruAllegiance Fire & Rescue
, CT, United States
NORTH HAVEN, NORTH HAVEN, Connecticut, United States of America Job Description Posted Friday, December 1, 2023 at 5:00 AM Who is Allegiance Trucks? Allegiance Trucks operates over 40 locations in 10 states throughout the Northeast and is the fastest growing commercial truck and trailer dealer group in North America. We know our greatest asset i
Job Source: Allegiance Fire & RescueDFS Trading Limited.
Enfield, CT, United States
**Customer Experience Advisor** City Enfield Schedule Type Part Time Contract Type Retail Support Salary Range 14362.20 - 14362.20 GBP per Year **About you** Our Customer Experience Advisors are passionate about delivering the ultimate customer experience. Supporting the store in achieving results and being the first point of contact for c
Job Source: DFS Trading Limited.Bobvalenti
, CT, United States
Job Summary: The Chrysler Service Advisor at Bob Valenti Auto Group is responsible for providing exceptional customer service to clients in need of service and maintenance for their Chrysler vehicles. This is a full-time, individual contributor role located in Mystic, Connecticut. The Service Advisor will receive a competitive compensation package
Job Source: BobvalentiExecutive Auto Group
Hartford, CT, United States
Automotive Service Advisor Liberty Honda | Industry-Leading Pay & Benefits Liberty Honda has an immediate opening in their service facility for an experienced Service Advisor! We are currently conducting interviews for an experienced service advisor. The ideal candidate is a Service Consultant with a proven track record of success, selling service
Job Source: Executive Auto GroupPapas Chrysler Dodge Jeep Ram
New Britain
Job Description Job Description Looking for a person who excels in customer service. The right candidate needs to have a passion with working and helping customers with their automotive needs. The right candidate should be organized and have great communication skills. You will be working with the technicians and customers to come up with a solut
Job Source: Papas Chrysler Dodge Jeep RamHartford, CT, United States
External Description
Position Summary
Pay Rate: Min: $11.00/Hour - Max: $16.50/Hour
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.
Duties Responsibilities
First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
Maintain an organized and neat shop.
Adhere to all company policies, procedures, safety and environmental rules.
Other duties as assigned.
Knowledge, Skills, and Abilities
High school diploma or equivalent required.
Valid Driver's License.
One year of related experience in the automotive service environment.
One year of sales experience preferred.
Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
Strong verbal communication skills.
Strong customer service skills.
Ability to work Days, Nights, Weekends, Holidays.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Climb up and down ladders to retrieve and stock merchandise.
Communicate effectively in person, by telephone, or by using telecommunications equipment.
Enters and locates information on computer.
Presents information to small and large groups.
Visually verifies information, often in small print.
Safely operates a motor vehicle.
Customer Service Advisor jobs in Hartford, CT, United States
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