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Ivonne Welch Medicare Plans
San Diego, CA, United States
Benefits: Dental insurance Health insurance Paid time off Vision insurance Ivonne Welch Insurance Agency is seeking experienced, bilingual Customer Service Representatives to join our dedicated team and help provide quality service over the phone to our mostly Spanish-speaking, Medicare-age clients and their families. Our ideal candidates are
Job Source: Ivonne Welch Medicare PlansDal-Tile Corporation
San Diego, CA, United States
Customer Service Representative San Diego , California Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support
Job Source: Dal-Tile CorporationAbacus Service Corporation
San Diego, CA, United States
Description : The Customer Service Representative is responsible for increasing customer satisfaction and retention by providing members, customers, patients and providers with accurate, consistent, timely and meaningful information. They will provide support to member inquiries and issues as they utilize the KP Plan and provider services, continu
Job Source: Abacus Service CorporationBest Cheer Stone
San Diego, CA, United States
Job Description Job Description Salary: $19-$22 About Us: With a two-decade history on the forefront of the stone market, Best Cheer Stone (BCS) embodies affordable excellence in stone materials. Our goal is to bring the most exquisite stone in the world to fabricators and commercial builders everywhere, pairing the personalized service of a loca
Job Source: Best Cheer StoneVets Hired
San Diego, CA, United States
About the job Customer Service Representative In this role you will: Facilitate service activities to enhance and enable the guest experience. Convey the gratitude of the organization to the guest for their patronage through guest focused practices. Preserve and share the festive, hospitable, and gracious spirit of Southern Brazilian traditions. C
Job Source: Vets HiredMathnasium
San Diego, CA, United States
Job Description Our Math Learning Center is looking for a self-motivated/starter with experience in customer service, sales, and operations. This person will be responsible for coordinating day-to-day operations associated with running a smooth learning center. They will also assist with math tutoring, customer service, sales, and operational task
Job Source: MathnasiumPrideStaff
San Diego, CA, United States
Customer Service Representative Shift/Hours : Monday - Friday, First Shift 8:00 am-5:00 pm Pay Rate : $18-20/hr Location: City, State - Zip Code Experience : 6+ months of Customer Service Rep experience We are excited to share a new opportunity! We are currently in need of an experienced Customer Service Representative / Customer Support Associa
Job Source: PrideStaffSoapy Joe's Group, Inc.
El Cajon, CA, United States
Job Type Part-time Description Position Summary We are looking for energetic, motivated employees that like to have fun at work. At Soapy Joe's many of our entry level positions are full time positions with flexible hours. This means you are eligible for benefits, vacation time, generous holiday pay, 401k, and many more benefits. We strive to b
Job Source: Soapy Joe's Group, Inc.San Diego, CA, United States
About US:
Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems.
Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)!
Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement.
Job Summary:
Tryfacta is seeking a Customer Service Representative for our client in San Diego, CA 92154 . This is a temporary contract assignment. If you meet the qualifications listed below and are interested, please Apply Now!
Position Title: Customer Service Representative
Location: San Diego, CA 92154
Duration: 6 Months
Work Schedule: 8:00AM to 6:00pm
Responsibilities for this position include, but are not limited to:
Provide prompt, courteous, and helpful assistance to customers.
Educate and inform customers about promotional offers; actively market FasTrak transponder accounts and distribute information to interested customers.
Respond to a broad range of inquiries from customers related to payment of tolls, pre-paid FasTrak accounts, and general questions about the toll road and the express lanes; most customer interaction is by telephone, as well as in person.
Contact and provide information to customers about toll amounts due; educate customers about payment options; prepare collection notices for overdue account balances; diffuse difficult customer situations and facilitate account resolution.
Maintain accurate account information and records of customer communications using a Customer Relationship Management (CRM) software; maintain the confidentially and integrity of customer data.
Assemble welcome kit and account materials; refurbish and test transponders.
To be considered for this position, you should have: [ Skills, Education, or Experience]
Candidates should possess a high school diploma, or equivalent, and two years of recent experience in a customer service environment. Key qualifications for these positions include:
Experience working in a high-volume, professional call center environment, answering inbound and conducting outbound customer service calls.
Demonstrated knowledge of effective customer service techniques; experience diffusing and resolving difficult or hostile customer interactions is desirable.
Experience maintaining customer account records in an electronic database; experience researching account information and providing accurate responses to customer questions; ability to explain information clearly and concisely.
Experience processing account payments, including credit card and cash transactions; ability to perform mathematical calculations.
Experience performing data entry tasks with a high degree of speed and accuracy.
Knowledge of telephone etiquette; excellent verbal and written communication skills including appropriate use of the English language; ability to write emails and draft routine correspondence; Spanish language skills are desirable.
Demonstrated computer software proficiency using the Microsoft Office Suite, and conducting Internet research; experience with call center/CRM software applications is desirable.
Candidates must pass a pre-employment criminal background check; periodic background checks will be a condition of ongoing employment. The selected candidates also can anticipate a driving record check upon hire, and approximately annually thereafter.
Tryfacta is an Equal Opportunity-Affirmative Action Employer. We do not discriminate based on Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age
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Customer Service Representative jobs in San Diego, CA, United States
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