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Educated Solutions Corp
Chicago, IL, United States
Location Remote,IL Description Our client, a global leader in the IT industry, is seeking to hire an IT Customer Support Specialist. This is a 100% REMOTE position with the hours of 8am-5pm M-F CST . This position starts as a 3-6-month contract but offers opportunities for extensions and full-time positions for top performers. Position Over
Job Source: Educated Solutions CorpSonoma Construction, LLC
Chicago, IL, United States
Job Overview We are looking for a Customer Support Specialist for our team. You should be excellent in verbal and written communication skills for this role. You will be expected to have a thorough knowledge about the products and services offered by the company. You are going to be in direct contact with the customers so you should have complete
Job Source: Sonoma Construction, LLCTriggermail
Chicago, IL, United States
**Customer Support Specialist** at Bluecore, Inc. Chicago, IL **In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail e-commerce customers!** The support team at Bluecore is committed to delivering quality products and services by holding each
Job Source: TriggermailKytzo
Chicago, IL, United States
Job Description: Join our Customer Support team in Chicago as a Part-Time Customer Support Specialist. Assist customers, resolve inquiries, and provide top-notch service. Key Responsibilities: Respond to customer inquiries via phone, email, and chat. Provide product information and troubleshoot issues. Document customer interactions and feedback.
Job Source: KytzoAsana Inc
Chicago, IL, United States
We're looking for an empathetic and creative problem solver to join our User Operations team in Chicago. You will become a product expert in Asana and a savant of productivity. Youll help customers with questions, feature requests, and bug reports. You'll educate them about best practices and help them navigate our API and integrations. Armed with
Job Source: Asana IncFifth Wall
Chicago, IL, United States
**Customer Support Specialist** at **VTS** ABOUT VTS VTS is commercial real estates leading leasing, marketing, asset management, tenant experience, and data platform where the industry comes to make deals happen and real-time data comes to life. The VTS platform is revolutionizing the way that commercial real estate (CRE) is done disrupti
Job Source: Fifth WallJB Executives
Evanston, IL, United States
Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Support Specialist position might be what you are looking for! JB Executives is a small, but mighty marketi
Job Source: JB ExecutivesSonoma Construction
Chicago, IL, United States
Job Overview We are looking for a Customer Support Specialist for our team. You should be excellent in verbal and written communication skills for this role. You will be expected to have a thorough knowledge about the products and services offered by the company. You are going to be in direct contact with the customers so you should have complete
Job Source: Sonoma ConstructionChicago, IL, United States
**Customer Support Specialist**
Chicago, IL / Customer Support Customer Support / Full-Time FTX US is a US-regulated cryptocurrency exchange, built from the ground up. Its mission is for FTX US to grow the digital currency ecosystem, to offer US and international traders a platform that inspires their loyalty, and to become the market leading US regulated cryptocurrency exchange by volume within the next two years. We are looking for talented individuals to join our fast paced team to help us on this mission!
You will join a fun & friendly support team at FTX US that encompasses global 24/7 operations. You would be helping new, retail and advanced clients with navigating our platforms, solving minor problems and answering questions. You will answer support emails, engage on social media posts and DMs, chat with customers in real time, and more.
You will participate as a valued voice of the customer by looking for trends, spotting potential problems affecting multiple users, and reporting these to the team with urgency using Slack, Telegram, or a phone call when appropriate. Communication is key to what we do. Youll suggest process improvements and maintain our internal knowledgebase on Notion when a process changes or you discover a better way to do a task. Youll be continuously learning about new products/markets/procedures & bringing that knowledge back to the team.
The support team at FTX US is surprisingly small, with a lot of autonomy to solve complex problems quickly and help the product team iterate and improve in response to customer issues and complaints. There is room to grow here and quickly become a valuable member of the FTX US team. **What we're looking for:**
+ Strong written & verbal communication in English (additional languages would be a strong asset).
+ Prior experience working for a crypto exchange, SaaS and/or Fintech startup, or similar is highly desirable.
+ Personal interest in crypto and crypto trading, or a willingness to really dig in and learn the cryptocurrency and blockchain ecosystem.
+ Extreme intellectual curiosity is essential; were not looking for seat-fillers, but real high-impact folks who thrive on getting that Good rating and having the best CSAT on the team - and then lifting others to perform better.
+ Interest in being a generalist, helping with trading/deposits/KYC/ telegram groups and taking on new challenges to stretch yourself.
+ Ability to work at least one full weekend day.
+ Experience working as part of a 24/7/365 remote CS team and familiarity with Slack, Telegram, and other internal communication tools is essential.
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Email Alert for Customer Support Specialist jobs in Chicago, IL, United States
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