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Sonoma Construction
Chicago, IL, United States
Job Overview We are looking for a Customer Support Specialist for our team. You should be excellent in verbal and written communication skills for this role. You will be expected to have a thorough knowledge about the products and services offered by the company. You are going to be in direct contact with the customers so you should have complete
Job Source: Sonoma ConstructionBuildout, Inc.
Chicago, IL, United States
**Customer Support Specialist** at Buildout Chicago ****About Buildout**** In 2010 Buildout pioneered commercial real estate (CRE) marketing automation. Today, with over 35,000 brokers and with 12 of the top 20 brokerages counted as customers, Buildout continues to be the leader in CRE marketing automation in addition to recently launching v
Job Source: Buildout, Inc.Cars Commerce
Chicago, IL, United States
Be essential at Cars Commerce At Cars Commerce, we're fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Car
Job Source: Cars CommerceIngredion Inc,
Westchester, IL, United States
Ingredion Incorporated is in search of a Customer Support Specialist, who will enthusiastically serve as a critical point of contact with Ingredion's customer base, from the initial placement of orders for products through their delivery to invoice payment. This position aligns with customer and in role partners with colleagues in Sales, Logistics,
Job Source: Ingredion Inc,Educated Solutions Corp
Chicago, IL, United States
Location Remote,IL Description Our client, a global leader in the IT industry, is seeking to hire an IT Customer Support Specialist. This is a 100% REMOTE position with the hours of 8am-5pm M-F CST . This position starts as a 3-6-month contract but offers opportunities for extensions and full-time positions for top performers. Position Over
Job Source: Educated Solutions CorpIntercom
Chicago, IL, United States
**Customer Support Specialist** at Intercom Chicago, IL **Communication has changed for people. Its changed for businesses, too.** Intercom is the only suite of customer messaging products that drives growth at every stage of the customer lifecycleacross acquisition, engagement, and support. Today more than 25,000 businesses use Intercom to
Job Source: IntercomJB Executives
Des Plaines, IL, United States
Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Support Specialist position might be what you are looking for! JB Executives is a small, but mighty market
Job Source: JB ExecutivesSonoma Construction
Chicago, IL, United States
Job Overview We are looking for a Customer Support Specialist for our team. You should be excellent in verbal and written communication skills for this role. You will be expected to have a thorough knowledge about the products and services offered by the company. You are going to be in direct contact with the customers so you should have complete
Job Source: Sonoma ConstructionChicago, IL, United States
**Customer Support Specialist**
Chicago, IL / Customer Support Customer Support / Full-Time FTX US is a US-regulated cryptocurrency exchange, built from the ground up. Its mission is for FTX US to grow the digital currency ecosystem, to offer US and international traders a platform that inspires their loyalty, and to become the market leading US regulated cryptocurrency exchange by volume within the next two years. We are looking for talented individuals to join our fast paced team to help us on this mission!
You will join a fun & friendly support team at FTX US that encompasses global 24/7 operations. You would be helping new, retail and advanced clients with navigating our platforms, solving minor problems and answering questions. You will answer support emails, engage on social media posts and DMs, chat with customers in real time, and more.
You will participate as a valued voice of the customer by looking for trends, spotting potential problems affecting multiple users, and reporting these to the team with urgency using Slack, Telegram, or a phone call when appropriate. Communication is key to what we do. Youll suggest process improvements and maintain our internal knowledgebase on Notion when a process changes or you discover a better way to do a task. Youll be continuously learning about new products/markets/procedures & bringing that knowledge back to the team.
The support team at FTX US is surprisingly small, with a lot of autonomy to solve complex problems quickly and help the product team iterate and improve in response to customer issues and complaints. There is room to grow here and quickly become a valuable member of the FTX US team. **What we're looking for:**
+ Strong written & verbal communication in English (additional languages would be a strong asset).
+ Prior experience working for a crypto exchange, SaaS and/or Fintech startup, or similar is highly desirable.
+ Personal interest in crypto and crypto trading, or a willingness to really dig in and learn the cryptocurrency and blockchain ecosystem.
+ Extreme intellectual curiosity is essential; were not looking for seat-fillers, but real high-impact folks who thrive on getting that Good rating and having the best CSAT on the team - and then lifting others to perform better.
+ Interest in being a generalist, helping with trading/deposits/KYC/ telegram groups and taking on new challenges to stretch yourself.
+ Ability to work at least one full weekend day.
+ Experience working as part of a 24/7/365 remote CS team and familiarity with Slack, Telegram, and other internal communication tools is essential.
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Email Alert for Customer Support Specialist jobs in Chicago, IL, United States
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