ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Charger Logistics
Charlotte, NC, United States
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. Charger logistics invests time and support into its employees to provide them with th
Job Source: Charger LogisticsA.P. Møller - Maersk A/S
Charlotte, NC, United States
Managing the global customer experience for one of Maersk's largest customers, where we provide numerous transported, managed, and fulfilled by origin and destination services. With supply chain knowledge and trusted advisor skills, the Client Director drives positive customer interactions, delivers rapid responses to the clients' needs and develop
Job Source: A.P. Møller - Maersk A/SBHS Corrugated & Robotics
Charlotte, NC, United States
BHS Corrugated is seeking a Service Director to join our growing team in Charlotte, NC! Summary As the Service Director at BHS Corrugated North America, Inc., you will lead the service team to achieve budgeted sales and profit goals while ensuring the highest levels of customer satisfaction. Your role will be pivotal in enhancing our service ope
Job Source: BHS Corrugated & RoboticsBhs Corrugated North America
Charlotte, NC, United States
BHS Corrugated is seeking a Service Director to join our growing team in Charlotte, NC Summary As the Service Director at BHS Corrugated North America, Inc., you will lead the service team to achieve budgeted sales and profit goals while ensuring the highest levels of customer satisfaction. Your role will be pivotal in enhancing our service ope
Job Source: Bhs Corrugated North AmericaAmerican Tire Distributors Inc.
Huntersville, NC, United States
Director, Customer Insights page is loaded Director, Customer Insights Apply locations Huntersville, NC time type Full time posted on Posted 7 Days Ago job requisition id R25598 Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an indust
Job Source: American Tire Distributors Inc.Providence Nursing and Rehabilitation
Charlotte, NC, United States
Summary: Identify and provide for each resident's social, emotional and psychological needs, and the continuing development of the resident's full potential during his/her stay at the facility and to assist in the planning for his/her discharge. Environment: Work will be performed primarily indoors at a long-term healthcare facility, throughout
Job Source: Providence Nursing and RehabilitationSenior living
Charlotte, NC, United States
Position Details Employment Status: Full-Time Is Remote: No Perks and Benefits*: Employee Referral Bonus of $1,000 Sinceri Senior Living Discount Marketplace Access to earned wages prior to payday Generous PTO Plan Career Development Length of Service Bonus Program Affordable Medical, Dental, Vision, Supplemental Benefits 401K Retirement
Job Source: Senior livingPerkins Management Services Comp
Charlotte, NC, United States
We are a dynamic firm that is quickly becoming an industry leader in food services management, corporate catering and restaurant retail. We are looking for exciting and hard-working people to join our team, specifically we are looking for a Food Service Director at our client site, Johnson C. Smith, Charlotte, NC. RESPONSIBILITIES: The Food Service
Job Source: Perkins Management Services CompCharlotte, NC, United States
** DIrector of Customer Service**
** The Maven Group, LLC - Charlotte, NC**
Reporting into our VP Global Customer Service, this role is accountable for developing and advising a world-class customer care organization. Here, you will develop strategies, strategic goals, and programs to meet revenue targets and business unit goals while improving overall customer happiness.
The development, accountability, and execution of organizational and strategic planning-related initiatives in support of all business segments is a key responsibility of this position. We will look to you to establish customer priorities, provide input during sales contract negotiations regarding service & expedite related issues, and ensure compliance with related contractual requirements.
This role will be at the helm of crafting and implementing end-to-end customer-facing organization addressing pre-and post-sales support, pricing, quotes, customer order servicing from entry to shipment with single messaging, and consistent and repeatable business processes.
**Required Qualifications for Consideration:**
* A completed Bachelors Degree with 10+ years of related experience.
* 3+ years of customer service leadership experience with a dedication to building and leading successful teams.
* 2+ years of experience working with SAP.
* A proven ability to consistently identify, attract and develop A level talent. Able to attract key individuals.
* Ability to build and run a well-oiled customer service organization while implementing a detailed, measurable and repeatable process.
* Proven experience handling conflict in a respectful, optimistic way.
* Well-founded cultural sensitivity with the ability to maintain relationships globally.
* Outstanding interpersonal skills - verbal and written able to capture relevant information and optimally document and articulate findings to senior leadership.
* Experience supporting/managing/working in a global, matrixed environment.
**Position Contact**
** Nanci Cronk**
**Senior Partner** Nanci has 21 years of Technical Recruiting experience with a specialty in recruiting for Engineering skillsets (Electrical, Mechanical, etc); Software Engineering (mobile, enterprise apps, web and embedded); SAP MM/SD, FICO, PP/PI and other modules; INFOSEC/Cybersecurity and general IT. Nanci's goal is to provide only the highest levels of service to clients and candidates who value ethics and quality in the workplace.
#J-18808-Ljbffr
DIrector of Customer Service jobs in Charlotte, NC, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.