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The Michael's Companies
Rancho Cordova, CA, United States
P/T Customer Experience Manager page is loaded P/T Customer Experience Manager Apply locations Rancho Cordova-10913 Olson Dr time type Part time posted on Posted Yesterday job requisition id R00254958 Store - SAC-RANCHO CORDOVA, CADeliver a customer centric shopping experience by managing and delivering effective
Job Source: The Michael's CompaniesThe Michael's Companies
Sacramento, CA, United States
Customer Experience Manager page is loaded Customer Experience Manager Apply locations Sacramento-2100 Arden Way, Ste 125 time type Full time posted on Posted 2 Days Ago job requisition id R00255758 Store - SAC-SACRAMENTO/ARDEN, CADeliver a customer centric shopping experience by managing and delivering effecti
Job Source: The Michael's CompaniesFive Below Inc
Sacramento, CA, United States
Customer Experience Manager page is loaded Customer Experience Manager Apply locations Sacramento, CA 95823 time type Full time posted on Posted 2 Days Ago job requisition id JR39404 At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go
Job Source: Five Below IncFive Below Inc
Rancho Cordova, CA, United States
Customer Experience Manager page is loaded Customer Experience Manager Apply locations Rancho Cordova, CA 95670 time type Full time posted on Posted 2 Days Ago job requisition id JR39644 At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Le
Job Source: Five Below IncMichael's
Sacramento, CA, United States
Store - SAC-SACRAMENTO/ARDEN, CADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Stan
Job Source: Michael'sThe Michael's Companies
Citrus Heights, CA, United States
Full Time Customer Experience Manager page is loaded Full Time Customer Experience Manager Apply locations Citrus Heights-6120 Birdcage Centre Ln time type Full time posted on Posted 2 Days Ago job requisition id R00253172 Store - SAC-CITRUS HEIGHTS, CADeliver a customer centric shopping experience by managing an
Job Source: The Michael's CompaniesThe Hertz Corporation
Sacramento, CA, United States
Pay $16.50/HR Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational skills Allowed to legally drive a vehicle Ability to work any schedule to include nights, weekends, and holidays base
Job Source: The Hertz CorporationRenewal by Andersen of Sacramento
Rancho Cordova
Job Description Job Description Description: The Customer Experience Supervisor is responsible for ensuring that customers have a positive experience with the company's products and services. This includes managing customer interactions, analyzing customer feedback, and developing strategies to improve the overall customer experience. Responsibil
Job Source: Renewal by Andersen of SacramentoRancho Cordova, CA, United States
Store - SAC-RANCHO CORDOVA, CADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$17.00 - $28.40 For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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P/T Customer Experience Manager jobs in Rancho Cordova, CA, United States
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Please refresh the page and try again.
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