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Costi
Portland, OR, United States
**Career Opportunity at COSTI** Technical Support Specialist Costi requires a technical support specialist for its IT department This is a full-time non-union contract position scheduled to work 35 hours per week. **Duties:** * Troubleshoot and resolve issues related to operating system, applications, hardware failures, printing problems, user acco
Job Source: CostiSuvoda
Portland, OR, United States
**Technical Support Specialist** at Suvoda Portland, Oregon, United States **Were Looking for a Technical Support Specialist to Join Our Team!** We are seeking a technically savvy, team player who thrives in a fast paced, dynamic environment. Our ideal candidate is an analytical thinker who will be motivated by helping clients resolve complex, syst
Job Source: SuvodaTechoregon
Portland, OR, United States
Location 2035 Northwest Front Avenue, Suite 300, Portland, Oregon **Description** **Who We Are** Foureyes is a rapidly-growing software company, named by the Technology Association of Oregon as the 2020 Rising Star Technology Company of the Year.. Were on track to become the leading sales intelligence platform and we need great people to get there.
Job Source: TechoregonJohnstone Supply
Portland, OR, United States
Johnstone Supply, North Americas leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity for an IT Technical Support Specialist III to join our team. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America
Job Source: Johnstone SupplySolvOne, LLC
Portland, OR, United States
**Associate Technical Support Specialist** SolvOne - Portland, OR, United States SolvOne is looking to add the right candidates to our growing Technical Support Team! We serve the petroleum industry by providing 24/7/365 site-related solutions, comprehensive technical support, facilitating dispatch execution, performing nationwide project rollouts
Job Source: SolvOne, LLCVestas
Portland, OR, United States
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Construction Technical Support, Specialist Requisition ID: 51190 Location(s): Portland, OR, US Type of position: Full-Time Job Family: Field Operations At Vestas we are powered by the dream of changing
Job Source: VestasJohnstone Supply
Portland, OR, United States
Johnstone Supply, North Americas leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity for an IT Technical Support Specialist III to join our team. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America
Job Source: Johnstone SupplyJohnstone Supply LLC
Portland
Job Description Job Description Johnstone Supply, North Americas leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity for an IT Technical Support Specialist III to join our team. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 di
Job Source: Johnstone Supply LLCPortland, OR, United States
**Technical Support Specialist**
* Portland, OR
* Full-Time
* Support
* Technical Support Specialist
Routeware is the industry leader in providing software and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs. Our solutions help organizations save time and money, increase efficiency, improve safety and help make our world a greener place.
Based in Portland, Oregon, the company employs a distributed team across North America and the UK. Our brands, products, and services provide an all-in-one platform to municipal and private waste haulers and other fleet services. As part of an essential and growing industry, we seek solution-oriented team players who want to positively impact the environment. Our work environment is collaborative, dynamic, fast-paced, and fun with a strong appreciation for innovation and initiative.
**POSITION OVERVIEW**
The Technical Support Specialist serves in a support capacity for clients seeking assistance with our software. As first line of support for issues, the individual in this role will be vital to ensuring clients are able to successfully resolve issues. Additionally, this position will require strong initiative, exceptional communication skills, and the ability to juggle competing priorities.
**RESPONSIBILITIES & DUTIES**
* Handles support calls from customers
* Takes ownership of customer issues reported and resolving problems
* Researches, diagnoses, troubleshoots and identifies solutions to resolve system and hardware issues
* Escalates unresolved issues to appropriate internal teams
* Prioritizes and manages several tasks at one time
* Creates and contributes to user documentation and support knowledgebase
* Assists with customer upgrades
* Conducts device configurations and preparation
* Performs other related duties as assigned
* Carries after-hours support phone on a rotating schedule
**QUALIFICATIONS**
* Associates Degree Preferred
* A strong team player with the willingness and ability to collaborate across multiple projects
* Ability to juggle multiple tasks
* Strong work ethic, a high level of integrity, and a willingness to put customers first
* Flexibility and willingness to work on whatever is required
* Great communication skills as the position may require talking with our customers, partners, and vendors
* Experience with SQL and basic SQLServer administration (preferred)
* Experience with SalesForce / FreshDesk (preferred)
* Experience with Android and Windows OS (preferred)
* Experience with Mobile Device Management (preferred)
**BENEFITS**
* Comprehensive benefits (medical with HSA option, vision, dental, and life insurance)
* Paid parental leave
* Medical and Dependent FSA
* 401K match
* Paid Time Off
* Nine company holidays
This is a full time role based in Portland, Oregon. *Routeware is an Equal Opportunity Employer and prohibits all forms of discrimination or harassment. At Routeware, we are committed to the principle of equality, and all employment decisions are based on job requirements, business needs, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.*
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Email Alert for Technical Support Specialist jobs in Portland, OR, United States
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