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McDonald's
Grand Prairie
Job Description Job Description Do you have great Customer Service skills? Do you provide amazing Hospitality? Are you looking for a position as a cashier or a cook…OR maybe both? We are looking for YOU! McDonald's Works for Me. I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me. T
Job Source: McDonald'sMcDonald's
Grand Prairie
Job Description Job Description Do you have great Customer Service skills? Do you provide amazing Hospitality? Are you looking for a position as a Guest Experience Lead? We are looking for YOU! McDonald's Works for Me. I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me. The Job
Job Source: McDonald'sMcDonald's
Arlington
Job Description Job Description Do you have great Customer Service skills? Do you provide amazing Hospitality? Are you looking for a position as a cashier or a cook…OR maybe both? We are looking for YOU! McDonald's Works for Me. I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me. T
Job Source: McDonald'sNothing Bundt Cakes #266
Hurst
Job Description Job Description At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party planner by helping guests order the right cake for their celebrations and making sure
Job Source: Nothing Bundt Cakes #266Nothing Bundt Cakes - Burleson
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Job Description Job Description No experience needed/ will train Store hours: Monday-Friday 9am-7pm, Saturday 10am-7pm, Closed on Sunday The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Gues
Job Source: Nothing Bundt Cakes - BurlesonSuntex Marina Investors, LLC
Grand Prairie
Job Description Job Description DUTIES AND RESPONSIBILITIES: 1. To greet and create an environment where the guests will be welcomed in an appropriate manner 2. Provides the highest level of customer and guest services, expedites any and all requests from customers 3. Clean restrooms, office and other equipment and areas as requested 4. Performs o
Job Source: Suntex Marina Investors, LLCGreat Wolf Lodge
Grapevine, TX, United States
Job Description Pay: $0 per hour - $0 per hour At Great Wolf, our Guest Services Manager strives to continually improve guest and employee satisfaction, maximize the financial performance of the department and monitors compliance with standards and procedures. Essential Duties & Responsibilities Manages the execution of all operations in Gu
Job Source: Great Wolf LodgeSuntex Marina Investors, LLC
Fort Worth
Job Description Job Description DUTIES AND RESPONSIBILITIES: 1. To greet and create an environment where the guests will be welcomed in an appropriate manner 2. Provides the highest level of customer and guest services, expedites any and all requests from customers 3. Clean restrooms, office and other equipment and areas as requested 4. Performs o
Job Source: Suntex Marina Investors, LLCFort Worth, TX, United States
**Guest Service Lead**
**Department:** FOH **Location:** Fort Worth, TX
JOB TITLE: Guest Service Lead
REPORTING TO: General Manager
DEPARTMENT: Guest Services
CLASSIFICATION: Non-Exempt
DESCRIPTION OF DUTIES:
Lead and direct team members on shifts as assigned by the General Manager. Lead by example and ensure team members are greeting, welcoming and connecting with guests. Maintain quality standards for products and service. Ensure daily cash counts(if applicable) and accounting practices are accurate and processed according to opening and closing procedures. Anticipate guests needs, follow up in a timely manner, and ensure guest satisfaction. Perform guest service tasks and other duties as instructed by General Manager.
RESPONSIBILITIES:
Ensure positive guest and team relations by living and upholding company values
Answer questions about daily and custom offerings and pricing with confidence
Identify and recover guests who are dissatisfied with service and/or product
Prepare daily communication and lunch/break schedules, ensure all breaks/lunches are taken in accordance to state law
Check in guest orders as received, communicating with culinary team and guest as needed to ensure guest expectations are met and exceeded
Assist guests with all point of sales transactions, i.e. voids, refunds, discounts, and reward redemptions
Communicate team member, service, and/or product issues to the General Manager
Perform shifts as scheduled to open and close the bakery
Adhere to COVID-19 standard operating procedures
Conduct wellness checks in absence of GM or HB
Ensure all food is prepared, handled and stored according to all required food safety code standardsPerform dishwasher duties as needed
Assist culinary team as needed
LEADERSHIP ATTRIBUTES:
Demonstrates a commitment to driving sales
Demonstrates high ethical standards and personal integrity to build credibility with guests and all team members
QUALIFICATIONS:
Two years of experience in a customer service environment preferred
Previous quick service food handling experience in either the hospitality or food and beverage industry a plus
Attention to detail
Excellent verbal and written communication skills
Must be able to safely utilize all bakery equipment
Ability to work in multiple regional and/or market locations
Ability to work in cross functional roles as needed (front-of house & back-of-house)
Ability to adapt to a flexible schedule according to business needs
Ability to transport product and make deliveries when needed
Must have reliable transportation and valid drivers license
PHYSICAL REQUIREMENTS:
Frequent walking, kneeling, bending and reaching overhead
Able to stand for extended periods of time
Must be able to lift, move and carry up to 50 pounds
EDUCATION:
Associates or Bachelors degree with a focus in Business or Hospitality preferred
High school diploma or GED required
LANGUAGE SKILLS:
Must be able to speak, read, and write English
OTHER:
Ability to work flexible hours, including weekends and holidays, as needed
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Guest Service Lead jobs in Fort Worth, TX, United States
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