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Field Service Representative

Houston, TX, United States

Job Description Job Description SUMMARY OF DUTIES

Oversee and instructs various Service Companies and rig personnel in proper handling and make-up criteria for VAM USA products

Supervises rig crews/casing crews in implementation and field evaluation of new products

Perform critical inspections of VAM USA products on-site to field inspection criteria

Provides procedural support and oversees control to ensure the product is installed and or maintained in the most efficient manner allowing the product to perform to its optimum design potential

Follows up with customer's representative regarding past and upcoming jobs to identify potential areas of improvement and to continuously build positive relationships

Responsible for service report fulfillment

Accompany or assist sales with customer calls

Responsible for maintaining and controlling all equipment and accessory inventory

Verifies connection signature for acceptance or rejection and calibration of connection make-up equipment

Responsible for ordering needed service equipment and ship equipment to job sites as needed

Maintains and safely execute the Smith System of driving on company vehicles

Available “On Call” in accordance with company policies and procedures to satisfy customer requirements

Must follow all company policies, running procedures, specifications and safety standards

Any other duties as assigned

REQUIREMENTS

High School Diploma or equivalent experience to meet skill level. Prefer advanced education

Minimum 5 years in OCTG services

Advanced knowledge of well completions

Experience with Enterprise Resource Planning (ERP) systems, preferably SAP

Ability to read, write and speak well in English and possess strong analytical and interpersonal skills

Ability to understand and execute instructions through strong organizational skills and attention to detail

Must be available for frequent extended travel both domestically and internationally

Have a valid driver’s license and good driving record

Must be able to pass applicable testing as required

**Multiple locations needed**

Lafayette, LA

Houston, TX

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Field Service Representative jobs in Houston, TX, United States

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