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Brighton Health Plan Solutions LLC
Westbury, NY, United States
About The Role REMOTE Support Coordinators handle care management, data entry, and communication with various stakeholders in workers' compensation cases. They provide education and issue resolution for MagnaCare network providers and customers, collaborating to resolve disputes. They also maintain knowledge of policies, working with various depar
Job Source: Brighton Health Plan Solutions LLCApicha Community Health Center
New York
Job Description Job Description Our mission at Apicha Community Health Center is to provide high quality, equitable, whole person and culturally responsive care delivered in an inclusive and welcoming manner. Build and expand on our long tradition of care for AAPI, LGBTQ+ and persons living with HIV. We are currently seeking a Care Coordina
Job Source: Apicha Community Health CenterFountain House
New York, NY, United States
Job Type Full-time Description POSITION SUMMARY Fountain House's Care Management is a Health Home Care Management agency serving individuals living with serious and persistent mental illness. We are the team helping Medicaid recipients to work on person-centered goals and care management to ensure all their medical and psychiatric needs are being
Job Source: Fountain HouseFamily and Childrens Association
Mineola, NY, United States
Care Coordinator The Opportunity The Care Coordinator will provide case management, health education, and referrals and follow-up for individuals receiving services in the Family Treatment and Recovery Centers. The Care Coordinator will act as the Health Coordinator of the multi-disciplinary team to educate staff and clients. Responsibilities C
Job Source: Family and Childrens AssociationSoloh Partners Inc
New York, NY, United States
Position: Care Coordinator Division: Mental Health Division/Bronx, NY Schedule: Monday - Friday 9am - 5pm 9 (Hybrid) Travel: 40%, within 2 Boroughs (Travel Reimbursed) Hourly Rate: $22 Requirements : Bachelor's Degree in Human Services or related degree Minimum (2) years of experience providing direct services to clients suffering from men
Job Source: Soloh Partners IncCenters Plan for Healthy Living
Staten Island, NY, United States
UM Care Coordinator 75 Vanderbilt Ave, Staten Island, NY 10304, USA Req #11764 Monday, April 29, 2024 Centers Plan for Healthy Living's goal is to create the ultimate healthcare experience that provides our members, their families, healthcare decision makers, and general caregivers with the guidance and plans they need for healthy living. JOB
Job Source: Centers Plan for Healthy LivingTransitional Services for New York, Inc.
New York, NY, United States
Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services f
Job Source: Transitional Services for New York, Inc.The Bridge
New York, NY, United States
Job Details Job Location Openings in Multiple Boroughs, NY Position Type Full Time Education Level BA/BS Salary Range $40,000.00 - $45,000.00 Salary/year Job Shift Monday - Friday 9 AM - 5 PM Description The Bridge's mission is to change lives, by offering help, hope, and opportunity to the most vulnerable in our community. We offer a compre
Job Source: The BridgeNew York, NY, United States
Care Coordinator
As a Care Coordinator, you will work closely with our providers and patients through many stages of their Thirty Madison journey. The role is both patient and provider-facing, from helping patients receive medical records, to assisting providers in coordinating treatment plans. You’ll partner with and support the Customer Experience team, our medical network, and patients across all of our brands. A successful Care Coordinator must be comfortable speaking with others across various channels (primarily email/message) compassionately and professionally. Patients are ready for healthcare delivery that matches the innovation and accessibility they’ve come to expect from other service sectors, and Thirty Madison is putting that capability in their hands.
Comp | Perks | Benefits
The base pay range for this position is $18.50 per hour**
Competitive Salary + Annual Incentive Plan
Robust and affordable Medical, Dental, and Vision plan options
401(k) with a match, commuter benefits, and FSA
Annual $750 vacation stipend and $500 happiness stipend
Vacation time off policy
Career growth opportunities
**Base pay offered may vary depending on job-related knowledge, skills, experience and in some cases licensure. An annual incentive plan and differentials may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
What you get to do every day
Work collaboratively and alongside a multi-disciplinary team of providers, nurses, care coordinators, and customer service agents to ensure a high-quality patient experience by understanding the scope of practice across all patient-facing roles and acting as a patient liaison.
Ensure processes and procedures are being followed - which allows efficient, effective, and timely delivery of care
Identify potential quality issues in care and escalate as appropriate
Identify and appropriately escalate urgent patient concerns in a timely and effective manner
Manage patient/provider messaging, properly route patient information/requests to relevant team member(s), and manage order fulfillment queues
Provide administrative and communication support for our provider network
Coordinate the treatment and community resources available to patients
What you bring to the role
One year of experience in a medical practice where an understanding of medical terminology was obtained.
Demonstrate excellent verbal and written communication skills, serving as the primary point of contact between Thirty Madison and its diverse patient base.
Pay close attention to detail, recognizing the importance of every aspect of patient care.
Possess a service-oriented mindset, empathetically understanding patients' perspectives and communicating clearly, kindly, and directly with both patients and internal team members.
Be self-motivated and willing to go the extra mile to help people navigate a complex industry.
Skilled at using online tools and technology to deliver care and communicate effectively with patients.
Maintain regular and reliable attendance, contributing consistently to our inclusive work environment.
Adhere to the assigned work schedule, promoting a sense of reliability and dependability within the team.
Bonus:
Fluency in Spanish (both written and spoken)
IT Requirements:
Reliable at-home internet with a download speed of at least 25 Mbps and an upload speed of at least 5 Mbps
A quiet place in your home to receive inbound and place outbound calls.
Physical Requirements:
Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse, and telephone 7-8 hours per day.
Speech and hearing sufficient for in-person communication 7-8 hours per day.
Vision sufficient for use of a computer monitor.
Ability to sit or stand at a desk for 7-8 hours per day.
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Care Coordinator jobs in New York, NY, United States
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