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Chromalox
Memphis, TN, United States
Job Description At Chromalox, part of Spirax Group, we build advanced thermal technologies for the world's most challenging industrial heating applications. Headquartered in Pittsburgh, Pennsylvania, we do it better and have been doing it longer than anyone else. Chromalox started with an innovative solution 100 years ago when a self-taught engin
Job Source: ChromaloxAdaptHealth LLC
Cordova, TN, United States
AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click
Job Source: AdaptHealth LLCCorky's Barbecue
Memphis, TN, United States
Summary: A Corky's Customer Support Specialist accepts the challenge of taking ownership in addressing all customer concerns, complaints, inquiries, and orders; keeping customer satisfaction in all decisions and behaviors. The duties could include, but not limited to answering phones, handling customer issues, providing helpful answers to catering
Job Source: Corky's BarbecueSherwin-Williams
Memphis
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as
Job Source: Sherwin-WilliamsThe Sherwin-Williams Company
West Memphis, AR, United States
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well a
Job Source: The Sherwin-Williams CompanySherwin-Williams
Clarkedale, AR, United States
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as
Job Source: Sherwin-WilliamsWorkoo Technologies
Memphis, TN, United States
About the job Online Support - Customer Service Specialist Our team are the only 100% union label supplementary advantages firm on the planet. With a client foundation that features over 40,000 alliances and organizations internationally, our company've focused on offering both supplemental as well as long-lasting benefits to tireless loved ones f
Job Source: Workoo TechnologiesSherwin-Williams
Memphis, TN, United States
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as
Job Source: Sherwin-WilliamsMemphis, TN, United States
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
Responsible for handling inbound calls from pharmacies, vendors, pharmaceutical sales, and insurance company inquiries, which involves researching and resolving issues of non-technical nature. This includes documentation calls, communicating new product service offerings, and escalating critical complex issues to the next level of support. Calls are handled with accuracy while meeting department and individual performance goals. Integrate and practice the McKesson Shares Principles of Integrity, Customer Centered, Accountability, Respect, and Excellence (ICARE).
Schedule: Must be flexible to work any shift during operational hours of Monday - Friday 7:00 am - 7:00 pm CST.
On-Site Team Training:
Training is conducted on-site at our Lavergne, TN office: 401 Mason Rd.
Training consists of classroom and on-the-job training.
For this training class, our in-office training window will begin June 17.
Hybrid Work from Home:
As new team members complete their onsite training; each person completes a formal review before being approved to move their workspace home. You must maintain reliable internet connectivity. Also, you must live within a commutable distance of no more than 2.5 hours from your office of destination, Lavergne, TN.
Once a team member is working from home, there may be meetings, additional specialized training, or team events that will require coming into the office.
Key Responsibilities: Accept inbound calls and handle customer requests
Meet all departmental goals including schedule adherence, average handle time, attendance, and quality monitoring
Communicate effectively with Internal and External customers
Troubleshoot customer issues, which may involve research, knowledge of products or services, or procedures or regulations to resolve the problem
Document issue in the call tracking system
Assist other team members to resolve and satisfy customer service issues as they relate to the following products/services: Easy Claim, First Call, Scriptline, Serono, RxSafety Advisor, eClaims, added-value services, AFT, Pre and Post Editing, ePrescribing, and any other future service offers
Participate in special date entry duties when assigned by a supervisor.
Minimum Requirements: Typically requires 3+ years of related experience
Preferred Qualifications: At least 2 years of customer service experience, preferably in a call center
Knowledge of SAP
Pharmacy Tech experience
HS Diploma/GED
Critical Skills: Proficient in MS Office Suite
0-1 year in experience with Sisco software systems
Organized and detail-oriented
Positive attitude
Excellent attendance record
Strong schedule adherence
Multitasking abilities
High levels of engagement
Time management skills
Physical Requirements General Office Demands
At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That's why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please click here.
As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
Our Base Pay Range for this position
$16.75 - $27.91
McKesson is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected]. Resumes or CVs submitted to this email box will not be accepted.
Current employees must apply through the internal career site.
Join us at McKesson!
Customer Service Specialist jobs in Memphis, TN, United States
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