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Burlington
Houston, TX, United States
LOCATION 13441 Westheimer Road Houston TX US 77077 Overview If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! Overview: As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manag
Job Source: BurlingtonBurlington
Humble, TX, United States
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! Overview: As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for
Job Source: BurlingtonSavers Inc
, HI, United States
**Customer Service Lead** **Supply Chain/Logistics** Location: Aiea, HI, United States Job ID: 2019-5081 Share: share to e-mail Job Responsibilities Include : Required Knowledge, Skills and Abilities : * Excellent verbal communication skills * Basic math skills * Attention to cleanliness, organization and detail * Able to lift 75
Job Source: Savers IncConverge Technology Solutions
Houston, TX, United States
Position Title: Team Lead, Service Desk Position Location: On-Site in Houston, TX Job Summary: Manage a team of service desk consultants to ensure optimal and exceptional delivery and control with the objective of achieving or exceeding customer service level agreements (SLA’s) in the most cost-effective manner. Essential Functions: Manages
Job Source: Converge Technology SolutionsLyondellBasell Industries
Houston, TX, United States
LyondellBasell Basic Function LyondellBasell has fully committed to achieving its vision as "The Chemical Company of the Future" and an industry leader in the areas of Sustainability and Customer Experience. The Digital Enterprise that will act as the foundation for enabling this vision will be built upon three pillars: A modern and extensible te
Job Source: LyondellBasell IndustriesVontier
Houston, TX, United States
The world depends on Gilbarco Veeder-Root products to stay moving. We are the worldwide technology leader for retail and commercial fueling operations. We continue to evolve as smart cities, urbanization, electrification of vehicles, and advanced vehicle diagnostics drive the industry forward. Offering the broadest range of innovative, integrated s
Job Source: VontierClearpointCo
Houston, TX, United States
Azure Platform Service Lead Full-Time Houston, TX (Onsite) 190-205k base Our client is seeking an Azure Platform Service Lead that will be responsible for designing, deploying, and managing the public cloud platform for Azure hyper scaler. Enable the business teams to connect the dots and evolve cloud capabilities over time. Focus on cloud nativ
Job Source: ClearpointCoHemmersbach GmbH & Co. KG
Houston, TX, United States
As a Lead Service Delivery Manager, you ensure the smooth and efficient delivery of our services to our clients. Bachelor’s degree in business administration, information technology, or a related field Minimum of 5 years of experience in service delivery management or a similar role Proven track record of delivering high-quality services to custome
Job Source: Hemmersbach GmbH & Co. KGHouston, TX, United States
Job Description - Service Lead (23010105)
Job Description
Description
Primarily responsible for leading the service team including cashiering, and recovery-related functions and is accountable for customer service and operational front-end standards. Provides leadership and clear direction to associates and actively participates in the customer-facing and service aspects of the store, including the support of front-end operations and programs and customer carry outs. Serves as the primary Manager on Duty (MOD) when present. When serving as MOD, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor. Works collaboratively with store leadership to accomplish customer service and front-end operational goals and tasks to help drive overall store performance.
1. Leads, supervises, and provides work direction to the Service Team in the store related to all cashiering, front-end and recovery functions.
2. Provides feedback to store leadership regarding the team’s performance.
3. Responsible for activities related to the achievement of customer service standards, front end operations and program compliance, training, and day-to-day operational tasks, including recovery.
4. Serves as the primary Manager on Duty when present including opening and closing the store when scheduled. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.
5. Responsible for the maintenance, supervision, and compliance of the Hazardous Waste program.
6. Utilizes company tools, reports, and feedback to effectively analyze trends and collaborate with store leadership in refining plans to accomplish store initiatives and achieve goals.
Qualifications
1. High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.
2. Minimum two years retail management experience preferred.
3. Strong decision-making, problem resolution, and interpersonal skills required.
4. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.
5. Availability to work a variable schedule of up to 40 hours per week, including nights, weekends, and holidays required.
6. Basic English literacy, math, and PC skills required.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
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Service Lead jobs in Houston, TX, United States
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