Analyst, Data, Retail

Chicago, IL, United States

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Responsible for developing analysis of retail product, price, and promotion decision making for the effective delivery of all retail services provided by gateretail to their airline client. Provides information for the gateretail North America team, including but not limited to, the range performance evaluation, operational costs analysis, and the scenario and impact of change analysis.

Essential Duties and Responsibilities:

Builds and develops strong relationships with airline customers.

Monitors overall sales performance, take measures to achieve goals.

Provides analysis for:

initiatives including but not limited to, crew targets to deliver business KPI’s, support business cases for project activities, justifications for change.

Promotion and pricing strategies.

Delivery of fresh food sales, waste and margin performance reports, including development to provide optimum visibility of trends to support decision making.

The IS team to develop best in class management information tools for the business.

Works closely with finance teams to give decision and result support data with management reporting.

Works closely with retail teams to monitor performance versus plan to achieve KPIs and take remedial action as required.

Harnesses inter-company relationships that foster improved processes and support achievement of business KPIs.

Keeps current on North America industry trends that could lead to new initiatives to drive profitable growth.

Represents Retail teams on project teams as required.

Qualifications

Education:

Bachelor’s degree in business, science or a math discipline required

Work Experience:

Minimum 3 years of experience in either commercial or analytical role, ideally incorporating a retail business.

Ability to deliver business data and analysis including KPI’s, business cases and target models.

Technical Skills: (Certification, Licenses and Registration)

Excellent technical, analytical and problem solving skills.

Detail focused, throughout analysis and systems development.

Capable of identifying trends and acting on own initiative to identify root causes and develop options for resolution or improvement.

Comfortable with IT programs, particularly excel and database work.

Ability to analyse and create relevant data to make commercial and financial business cases.

Ability to build and use Access data base or similar to analyse data from different sources.

A clear understanding of commercial aspects of the role, an ability to interpret the detail to support achievement of wider objectives and increase profitability.

Organisational skills, ability to manage workload to achieve critical dates.

Comfortable working in a fast-paced environment, under pressure

Language / Communication Skills:

Excellent verbal, written and interpersonal skills with the confidence to deal with internal teams and external suppliers/customers at all levels.

Job Dimensions

Geographic Responsibility: North America

Type of Employment: Full-time

Travel %: up to 60%

Exemption Classification: Exempt

Internal Relationships:

Retail Category Management team on category performance, recommending innovative product range and pricing to produce the highest possible long-term profitability, driving SPH and PPH

Business Intelligence team to fully understand the contract, range and category performance

Pourshins teams to ensure effective forecasting

Food safety team on application of legislation on labelling and duty stamps on tobacco, alcohol and food.

Local gategroup business unit budget holders to jointly deliver excellent Customer Service to the customer.

Procurement teams to analyse and give recommendations on supplier proposals

Across multiple teams to deliver holistic customer and internal KPIs

External Relationships:

Customer – direct interface with customer airlines when required by Account teams including customer CRM and media teams to create promotion campaigns.

Suppliers – training, motivation and communication.

Industry bodies – research and development.

Work Environment / Requirements of the Job: normal office environment

Budget / Revenue Responsibility: N/A

Organization Structure

Direct Line Manager (Title): Account Director, Retail North America

Dotted Line Manager (Title, if applicable): N/A

Number of Direct Reports:

0

Number of Dotted Line Reports:

0

Estimated Total Size of Team: 1

gategroup Competencies Required to be Successful in the Job:

Thinking – Information Search and analysis & problem resolution skills

Engaging – Understanding others, Team Leadership and Developing People

Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively

Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

We treat each other with respect and we act with

integrity

We communicate and keep each other informed

We put our heads together to problem solve and deliver

excellence

as a team

We have

passion

for our work and we pay attention to the little details

We foster an environment of

accountability , take responsibility for our actions and learn from our mistakes

We do what we say we will do, when we say we are going to do it

We care about our coworkers, always taking an opportunity to make someone’s day better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser:

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

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If you want to be part of a team that helps make travel and culinary memories, join us!

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