People Operations Manager
Mountain View, CA, United States
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People Operations Manager Full Time Mountain View, CA, US
30+ days ago Requisition ID: 1114
Salary Range: $113,000.00 To 140,000.00 Annually
Title: People Operations Manager
Business Unit: People Operations & Workplace Services
Work Schedule: Hybrid
Status: Full-Time
FSLA Status: Exempt
Date Submitted: February 2023
JOB SUMMARY
The Sobrato Organization is looking for a dedicated, self-motivated and resourceful People Operations Manager to support our team in ensuring smooth and efficient business operations. The People Operations Manager will support the employee’s life cycle which includes, but is not limited to, the pre/on-boarding process by collecting, reviewing for accuracy, and maintaining employment on-line documents and records according to established regulatory and legal guidelines. They will have primary responsibility for oversight of payroll and benefits administration, HR systems administration, and employee files compliance and management. Additionally, contributes to the on-boarding, staff events, and other HR-related activities and projects as directed by their manager. The People Operations Manager will also be expected to recommend new policies, practices and procedures to continually improve our best-in-class services. Our ideal candidate is passionate about people and takes initiative to ensure the health and growth of our employees.
RESPONSIBILITIES AND TASKS
Job Responsibility 1: People Operations Management
45% of Time
Maintain compliance with local, state, and federal employment laws and regulations
Plan and direct employee engagement events, which promote a high-performing, inclusive, and mission-driven culture
Maintain awareness of industry best practices for data maintenance handling as it relates to your role
Adhere to policies, guidelines and procedures pertaining to the protection of information assets
Serves as consultant to on HR matters such as, FLSA, FMLA, CFRA, ADA regulations, Workers Compensation, and employee communications
Interfaces with benefits administration team and third-party administrators; participates in annual benefits renewal and open enrollment processes; interfaces with employees in resolving benefits issues
Manages payroll-related activities and projects, develops and maintains HR database and portal
Act as point person for all payroll related issues
Oversight of Employee Handbook and assists in updating, identifying and drafting new policies and procedures
Manages wellness initiatives and wellness events
Handles the ergonomic assessment process
Responds to unemployment claims within the designated timeframe
Ensures all employment posters are up to date in the assigned areas
Assist in the administration of employee risk management including safety programs, workers compensation, and other compliance trainings
Compose and distribute general Human Resources correspondence, such as those announcing any policy revisions
Conducts exit interviews for junior level roles, files the appropriate documentation and supports with the separation process
Conducts and analyzes exit interview data
Supports talent management initiatives, such as performance management, yearly review process, and employee development programs
In partnership with the Director of People Operations & Workplace Services, develop and deliver training programs to enhance employee skills and knowledge
Job Responsibility 2: HR Systems Administration
20% of Time
Maintain and audit accurate employee records and ensure data integrity in all HR systems
Provides assistance with coordinating workflows and process
Organizes and systematizes paper and electronic HR documents and files
Improve HR practices, for consistency and efficiency as well as provide recommendations for innovative and value-added HR programs; leading the implementation and evaluation of such programs when applicable
Assists with reporting and research
Job Responsibility 3: New Hire Onboarding Experience
15% of Time
Oversees the new hire on-boarding activities
Create and manage an engaging new hire onboarding process, which includes pre-employment activities through orientation in partnership with the Hiring Managers, and works with Workplace Services and IT staff for office/IT needs
Facilitate the orientation program, and procure all necessary paperwork for payroll, and new hire trainings
Interfaces with all levels of staff and external relations on HR-related issues using appropriate discretion, sensitivity, and professionalism. Understand the business environment, strategy and department needs
Lead onboarding efforts for all positions which includes background checks, I-9s and new hire orientation
In partnership with the Director of People Operations & Workplace Services, organizes staff activities and events such as employment anniversaries, special events, etc.
Supports the Director of People Operations & Workplace Services with performance management and employee engagement activities
Job Responsibility 4: Recruiting
15% of Time
Support the recruitment efforts for TSO, including but not limited to:
Manage job postings (create, upload, close out in ADP)
Work directly with all hiring managers on all open roles
Resume/applicant coordination: create job folders, download, track for use by People Operations and Hiring Managers
Track applicants for positions
Facilitate screening processes and paperwork
Work with the Director of People Operations & Workplace Services to put processes in place for recruiting workflows
Track all roles in the Vacancy Tracker on Box
Job Responsibility 4: Other projects as assigned
5% of Time:
Perform duties, special assignments and projects as requested by manager
Education / Training
A bachelor’s degree, preferably commensurate experience, may be considered
6 - 8+ years of human resources experience at companies with 50 or more employees
Experience/Technical Skills
Excellent verbal and written communication skills
Excellent interpersonal, negotiation, and conflict resolution skills
Excellent organizational skills and attention to detail
Expert with meeting collaboration tools
Strong understanding of general human resource principles and policies
Excellent time management skills with a proven ability to meet deadlines
Proven track record of being reliable, prepared, responsive, eager to learn, and encouraging
Strong analytical and problem-solving skills
Ability to effectively multi-task and prioritize tasks and to delegate them when appropriate
Ability to act with integrity, professionalism, and confidentiality
Proficiency with Office 365 and other computer systems/database management in a Mac and cloud-based environment
Proficiency with or the ability to quickly learn Asana
Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems
Effectively execute assigned daily tasks, manage multiple competing priorities, and work within tight deadlines, while maintaining a high-level of quality, accuracy and confidentiality
Demonstrated ability to work effectively with leadership and collaborate with colleagues to achieve goals and deliver on priorities
ORGANIZATION
Reports to: Director of People Operations & Workplace Services
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