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Service Assistant

Oak Park, IL, United States

As a member of the Coopers Hawk team, the Service Assistant plays an integral role in executing a positive experience for each Guest. They are the point person for all the work involved in staging the dining area, while also ensuring our Guests have what they need for a memorable dining experience.

What Youll Get

Incredible Discounts: 50% Dining and Carryout

40% Retail Wine

20% Retail and Private Events

Monthly Complimentary Wine Tasting for Two

Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program

Company Matching 401(k) Retirement Savings Plan

Flexible Savings Accounts- Health and Dependent Care

Highly Competitive Pay plus Team Member Incentives & Rewards

Pay Access before Pay Day

Flexible Schedules

Paid Time Off

Access to Team Member Relief Program

Employee Assistance Program, providing mental health, legal and financial counseling.

Everyday Benefits Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services

Employee Referral Bonus Program

Complimentary Team Member Shift Meals and Uniform

Wine and Culinary Education

Career GrowthFlight Plan

Milestones Recognition Program

What Youll Do

Greet all Guests with hospitality and friendliness

Actively communicate with all departments within the restaurant to ensure a memorable guest experience

Adhere to all Coopers Hawk service standards and food handling procedures

Pick up and deliver food orders to the table as assigned, as well for carry-out orders

Engage with Guests, fulfilling requests and answering questions about food, wine, and facilities in a friendly, helpful manner

Maintain knowledge of Coopers Hawk menu

Ensure dishes are stocked and available for table service and table silverware is ready for service

Maintain a safe, clean, organized, and stocked work area

Maintain professional relationships and communicate clearly with all Guests, Managers and Team Members

Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift or closing in accordance with company guidelines

Perform other duties as assigned

What Youll Need

Must represent Coopers Hawk Values

Must be at least 18 years of age

An individual who thrives in a team-based environment

Has a passion for guest service and hospitality-focused

Must be able to read, write and understand English

Ability to work flexible shifts and schedules, inclusive of weekends and some holidays

Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment

Ability to lift and carry up to 40 lbs.

Ability to stand and walk up to 10 hours per shift

Ability to perform essential functions to Coopers Hawk standards with reasonable accommodation

Coopers Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Coopers Hawk.

Coopers Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the persons race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Coopers Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

About Us

Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

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Service Assistant jobs in Oak Park, IL, United States

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