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Customer Service Representative

Poway, CA, United States

National Powersport Auctions is seeking a bright, talented, and outgoing individual with a strong work ethic to join our growing Customer Service Team. The position of Call Center Representative consists of promoting and contacting dealers about upcoming monthly auctions, industry events, and various promotions. Representatives are responsible for generating new business opportunities through existing business accounts with potential buyers.

We are non-scripted and thrive on building a friendly and professional relationship with all our clients. The goal is to promote business growth by expanding the company's clientele.

Responsibilities:

• Exceptional interpersonal and rapport building skills

• Call clients to inform them about the company's products and services

• Detailed entry of customer interaction

• Use our computer system to track and gather information

• Meet and exceed daily outbound call minimum

• In-depth knowledge of the company's products and services

• Other miscellaneous office duties

Requirements:

• One year of office support experience in a customer service role preferred

• Attention to detail

• Bilingual skills a plus

• Strong proficiency of computers

• Reliable and punctual

• Professional work ethic and communication

• Able to collaborate as a team

• Strong phone etiquette

Benefits:

• Monthly Incentives

• Medical

• Dental

• Vision

• Sick Pay

• Vacation

• Paid Holidays

• 401k with company matching

• Stock Options

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