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Graybar
Columbus, OH, United States
Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner. In this role you will: Ensure
Job Source: GraybarFamily Dollar
Columbus, OH, United States
Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeti
Job Source: Family DollarFamily Dollar
Reynoldsburg, OH, United States
Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeti
Job Source: Family DollarAmerican Family Insurance- Jeff Finegan Agency LLC
Groveport
Job Description Job Description Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects
Job Source: American Family Insurance- Jeff Finegan Agency LLCJeg's Automotive, Inc.
Delaware, OH, United States
Job title: Customer Service Representative Job type: Full Time Location: 101 Jegs Blvd., Delaware, OH 43015 or 751 E 11th Ave, Columbus, OH 43211 Schedule: Monday – Friday – 12:30 pm-9:00 pm (30 minute lunch) Start date: June 3rd, 2024 The JEGs Story: Why do millions depend on JEGS for their high-performance car parts? It’s simple - from the
Job Source: Jeg's Automotive, Inc.Vaco
Hilliard, OH, United States
Apply with Vaco, and we will be your personal advocate! We will promote your strengths and help prepare you for your interview, supplying you with key information about our client. We will provide you with access to market trends, compensation expectations, company culture and growth opportunities that are perfect for you! Find your best fit thr
Job Source: VacoApex Systems
Worthington, OH, United States
2+ month W2 contract Rate: $24 an hour ON-SITE in Worthington, OH Part/Full time available-20-35 hours per week Start Date: 5/14 OVERVIEW Our client recently acquired an AI tool to help retailers unify the in-store and online shopping experience for customers no matter how they choose to shop. Cutting-edge, AI-powered tools bring together online an
Job Source: Apex SystemsDIFY Consultants
Columbus
Job Description Job Description We are hiring a Customer Support Specialist in Columbus, OH. The Customer Support Specialist is primarily tasked with the essential function of delivering exceptional customer service to our valued clients. This is an exciting opportunity to work in a dynamic and fast-paced environment, interacting with customers a
Job Source: DIFY ConsultantsColumbus, OH, United States
Job Title: Customer Service Advocate
Department: Call Center Focus
Location: Columbus, OH
Job Description:
As a Customer Service Advocate in our Call Center Focus department, your primary responsibility will be to provide exceptional inbound support to BMW, MINI, and Rolls-Royce customers throughout the various stages of their financial services contracts. Your role involves ensuring compliance, accuracy, and efficiency while delivering premium customer service.
Key Responsibilities:
Interact with customers from BMW, MINI, and Rolls-Royce, delivering top-tier customer service during different phases of their financial services contracts.
Maintain compliance with company policies and procedures to ensure accurate and efficient support.
Utilize a range of computer applications proficiently to assist customers effectively.
Apply your previous experience in customer service, retail, or food service to enhance interactions with premium brand customers.
Leverage de-escalation skills to manage challenging customer situations.
Demonstrate strong time management, attention to detail, and a commitment to accountability.
Thrive in a fast-paced environment, contributing to a reliable and efficient workflow.
Display business maturity and passion for assisting customers.
Collaborate effectively with a diverse team to meet and exceed customer expectations.
Skills and Qualifications:
Customer service experience, retail, or food service background.
Proficiency in using multiple computer applications.
Experience working with premium brands or services.
Previous call center experience is a plus.
Attributes: Accountability
Strong time management skills
Detail-oriented
Reliability
Commitment
Business maturity
De-escalation skills
Ability to excel in a fast-paced environment
Passionate about customer service
Desire to help customers
Benefits: 9 paid holidays, plus 2 floating holidays (if hired before June 30th), including MLK & Presidents Day.
Accrued Paid Time Off (PTO) at a rate of 1 day per month.
Department Hours: Monday  Thursday: 9 am  9 pm
Friday: 9 am  6 pm
Shifts: Must be available to work between 9 am and 9 pm.
Shifts will vary based on department hours, requiring 1 Â 3 late shifts per week.
Schedules will be assigned weekly, with changes evaluated quarterly.
Schedule: Initial 90 days on assignment will be in the office.
Hybrid schedule eligibility after passing assessment: 2 work-from-home days and 3 days in the office.
Training Program: 4-week in-office training, including classroom and side-by-side sessions.
Training Schedule: Monday  Friday: 9 am  6 pm, with a 1-hour assigned lunch break.
Customer Service Representative jobs in Columbus, OH, United States
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