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North Point Technology
Chantilly, VA, United States
Job Description Job Description ***This job requires active TS/SCI clearance. Please apply only if you have an active TS/SCI clearance. *** North Point Technology is looking for a Customer Support Engineer to support a critical mission out of Chantilly, VA. This position offers a flexible 12-hour, rotating shift schedule at the Chantilly, VA
Job Source: North Point TechnologyNorth Point Technology
Chantilly, VA, United States
***This job requires active TS/SCI clearance. Please apply only if you have an active TS/SCI clearance. *** North Point Technology is looking for a Customer Support Engineer to support a critical mission out of Chantilly, VA. This position offers a flexible 12-hour, rotating shift schedule at the Chantilly, VA location. Primary Responsibiliti
Job Source: North Point TechnologyInsight Global
Reston, VA, United States
Job Description An employer is looking for a qualified Customer Support Engineer in the Reston, VA or Redmond, WA area. This role will be crucial to the success of ongoing online services for various customers. In this role the Customer Support Engineer will be diagnosing client server issues, working with customers and internal teams to mitigate
Job Source: Insight GlobalNorth Point Technology
Chantilly
Job Description Job Description ***This job requires active TS/SCI clearance. Please apply only if you have an active TS/SCI clearance. *** North Point Technology is looking for a Customer Support Engineer to support a critical mission out of Chantilly, VA. This position offers a flexible 12-hour, rotating shift schedule at the Chantilly, VA
Job Source: North Point TechnologyBvteck
Chantilly, VA, United States
2 days ago Be among the first 25 applicants Bright Vision Technologies has an immediate opportunity for Systems Engineer at Chantilly, Virginia location. The candidate should possess permanent work authorization and be able to work for any employer without requiring sponsorship now or in the future. Third-party candidates are not qualified for th
Job Source: BvteckCogent Communications Group, Inc.
Herndon, VA, United States
Customer Support Engineer - Herndon, VA Company: Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and poin
Job Source: Cogent Communications Group, Inc.Cogent Communications
Herndon, VA, United States
Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and point-to-point transport services. Cogent's facilities-
Job Source: Cogent CommunicationsASML Holding
Manassas, VA, United States
Location Manassas - VA, US Introduction ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the worlds leading chip
Job Source: ASML HoldingChantilly, VA, United States
Description
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Further, our employees enjoy career enrichment opportunities available through mobility and development, while experiencing rewarding relationships with supportive supervisors and talented colleagues and customers.
We offer a robust benefits package including competitive salaries; 401K Retirement Plan; comprehensive medical, dental and vision coverage; flexible work schedule to allow for life/work balance; tuition reimbursement and more.
If this sounds like the kind of environment where you can thrive, then keep reading.
The Leidos GxNEXT program is part of the National Security Sector. We are looking for a
Customer Support Engineer
to support our world-wide customers. This position offers a flexible 12-hour, rotating shift schedule at the Chantilly, VA location.
Security Clearance Requirement: Active Top Secret clearance is required. To be considered for the position, applicants must meet eligibility requirements for access to classified information/hold the required security clearance.
In this role, you will:
Respond to system anomalies and independently make configuration updates to ensure 99.999% system availability requirements.
Analyze Linux log data to effectively administer and maintain Oracle Identity and Access Management stack.
Monitor system performance and take corrective actions as required
Investigate and resolve user application access issues.
Resolve name change issues by updating system directory/LDAP (OUD) with appropriate attribute changes from customer database.
Document incidents, workaround, root cause analysis, and corrective actions
Perform system checkouts and testing of system upgrades and patches in the operational environments
Coordinate with enterprise partners on system outages and make decisions on system failover to different availability zones or data centers.
Independently represent the program in supporting consumer or mission partner maintenance activities
Coordinate communications with End Users, Tier 1, Tier 3, Management, mission partners, and Government Leadership
Review and report meaningful metrics
Produce written guides and operational procedures on how to utilize specific software tools to include custom Linux scripts and tailored COTS products.
Work Schedule:
The position requires a "Panama Schedule", a rotating schedule of 2 days on/2 days off/3 days on (rotates every two weeks). The work hours are 6 AM to 6 PM ET, and include weekends.
Requirements/Qualifications:
BS and 4-8 years of prior relevant experience or additional years of relevant experience may be considered in lieu of degree
Top Secret security clearance
Experience with the operations of IT help desk (all tiers)
Strong Linux/UNIX command line experience
Strong communication skills, both verbal and written. Comfortable discussing technical information with users and other support personnel
Ability to quickly learn new software and IT concepts
Strong problem solving and decision making skills
Ability to work autonomously as well as an integral member of a team
Ability and willingness to work the schedule, overnight Panama shift schedule (6p - 6a) to include weekends.
Clearance Requirements
Active Top Secret clearance upon hire and ability and eligibility to obtain Top Secret SCI.
Original Posting Date:
2024-04-12 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $61,750.00 - $111,625.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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Customer Support Engineer jobs in Chantilly, VA, United States
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