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Beacon Hill
Oak Brook, IL, United States
Our client located in Oak Brook, IL, is looking for a IT Support Supervisor on 6 month contract to hire basis. This position requires 5 days a week onsite. Requirements Experience with a ticketing system (Jira or Similar) Azure Active Directory (onboarding, offboarding, etc) Windows 7 or 10 experience (installation, upgrade, and support) O365 Job D
Job Source: Beacon HillAJ Capital Partners
Chicago, IL, United States
Adventurous Journeys Capital Partners ( AJCP ) is seeking an IT Support Technician to provide technical services and assistance to all employees across the company and operating properties and support its rapid growth across various investment platforms focused on the hospitality, mixed-use, and single-family rental sectors. ABOUT AJCP AJCP is a ve
Job Source: AJ Capital PartnersUnited Airlines, Inc.
Chicago, IL, United States
United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities Responsible for the evaluation, implementation, and ongoing support of various network platforms in a Network Operations le
Job Source: United Airlines, Inc.Graycor Inc.
, IL, United States
>> Information Technology Support Specialist / Analyst Information Technology Support Specialist / Analyst Summary Title:Information Technology Support Specialist / AnalystID:1661Graycor Company:Graycor ServicesLocation:Oakbrook Terrace, ILJob Function:Information TechnologyDescription This position will provide excellent IT customer service and su
Job Source: Graycor Inc.United Airlines
Chicago, IL, United States
Description United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Our Values : At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: "Conn
Job Source: United AirlinesUnited Airlines
Chicago, IL, United States
Job overview and responsibilities Responsible for the evaluation, implementation, and ongoing support of various network platforms in a Network Operations level 3 Production Support team. Primary responsibilities will be Aruba wireless as well as other network hardware, operating systems, software, and systems, providing consultation and direct te
Job Source: United AirlinesUnited Airlines
Chicago, IL, United States
Description We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Key Responsibilities: This operational support position is
Job Source: United AirlinesTopel Forman
Chicago, IL, United States
Our sister company, Topel Forman Information Services (TFIS LLC), is seeking an Information Technology Consultant. As an IT Consultant, you will have several years of experience working in Information Technology to support a diverse client base with a wide range of desktop, server, networking, and security needs. TFIS LLC is a progressive, boutique
Job Source: Topel FormanOak Brook, IL, United States
Our client located in Oak Brook, IL, is looking for a IT Support Supervisor on 6 month contract to hire basis. This position requires 5 days a week onsite.
Requirements
Experience with a ticketing system (Jira or Similar)
Azure
Active Directory (onboarding, offboarding, etc)
Windows 7 or 10 experience (installation, upgrade, and support)
O365
Job Description:
We are seeking a knowledgeable and customer-focused Onsite IT Support Technician Supervisor. In this role, you will be responsible for providing technical assistance and support to our internal users, ensuring seamless day-to-day operations of our IT systems and infrastructure. The ideal candidate will have excellent problem-solving skills, a strong understanding of computer systems, networks, VoIP, Office 365 collaboration tools, and a passion for delivering exceptional customer service. This candidate should have experience managing a few individuals or small team.
DUTIES AND RESPONSIBILITIES
· Provide onsite technical support to end-users within the organization.
· Diagnose and resolve hardware, software, and network issues in a timely and accurate manner.
· Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
· Collaborate with the IT team to ensure smooth operation of IT systems and services.
· Help manage cloud hosted Microsoft and Linux servers in Rackspace environment.
· Set up and support audio-visual equipment for meetings and presentations.
· Manage user accounts and permissions in various systems.
· Perform routine maintenance and updates of IT equipment and systems.
· Document and maintain records of IT assets, configurations, and issues.
· Train users on basic system operations and IT best practices.
· Respond to IT support requests via ticketing system or in-person contact.
· Assist with IT projects and initiatives as assigned.
· Provide support for Office 365 collaboration tools, including Teams, SharePoint, and OneDrive.
· Troubleshoot and resolve network issues, including LAN, WAN, and wireless networks.
· Install, configure, and support VoIP systems and equipment.
· Perform other assigned duties as required.
QUALIFICATIONS
· Proven experience as an onsite IT Support Technician or similar role.
· Solid understanding of computer systems, mobile devices, and other tech products.
· Ability to diagnose and troubleshoot technical issues with a logical and methodical approach.
· Excellent communication and interpersonal skills with a customer service-oriented attitude.
· Strong organizational skills with the ability to prioritize tasks and manage time effectively.
· Certification in CompTIA A+, Microsoft Certified IT Professional (MCITP), or similar credentials preferred.
· Bachelor’s degree in Information Technology, Computer Science, or relevant field preferred (or equivalent work experience).
· Experience with Office 365 administration and support, including Teams, SharePoint, and OneDrive.
· Knowledge of network protocols and troubleshooting techniques.
· Experience with VoIP systems and related hardware and software.
· Understanding of IT security practices and protocols.
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Email Alert for Information Technology Support Supervisor jobs in Oak Brook, IL, United States
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