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The LaSalle Group
Plano, TX, United States
LaSalle Network has partnered with a healthcare provider in Plano, TX searching for an entry-level Patient Access Specialist to join their team. As a Patient Access Specialist , you will play a vital role in ensuring seamless patient experiences by facilitating the registration process, verifying insurance information and coordinating patient ap
Job Source: The LaSalle GroupSmithRx
Plano
Job Description Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class c
Job Source: SmithRxChildren's Health
Dallas, TX, United States
Job Title & Specialty Area: Patient Access Specialist Department: Admitting Dal (Specialty Center) Location: Dallas, TX Shift: Full- Time working Monday to Friday from 9:15 am to 5:45 pm Job Type: Onsite Why Children's Health? At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a cru
Job Source: Children's HealthSmithRx
Plano
Job Description Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class c
Job Source: SmithRxEmerus
Rockwall, TX, United States
About Us HIGHLIGHTS SHIFT: Day Shift (7a-7p) JOB TYPE: PRN FACILITY TYPE: 16 bed Small-Format Hospital (8 ER, 8 Inpatient) Emerus is the nation’s first and largest operator of small-format hospitals, also known as community or neighborhood hospitals. Emerus’ leading national health system partners include Allegheny Health Network, Ascension,
Job Source: EmerusChildren's Health
Plano, TX, United States
Job Title & Specialty Area: Patient Access Specialist Department: Admitting Lgy Location: Plano, TX Shift: Full- time; working (3) 12- hour shifts, (1) 6- hour shift and required rotating weekends. Schedule will rotate as follows: Week 1- Sunday, Thursday, Friday working from 7:00 pm to 7:00 am and Monday working from 1:00 pm to 7:00 pm; Week 2- Mo
Job Source: Children's HealthUnited Musculoskeletal Partners
Carrollton, TX, United States
Full-time role . This is not a summer only position Schedule: Variable hours M-Th 7am-7pm and Friday 7am-4:30pm. Essential Duties and Responsibilities: The essential duties of the position include the following. Other duties may be assigned. Key Functions: Has to train in all areas: Check in/out, Chart Auditing, Call Center functions. Provides
Job Source: United Musculoskeletal PartnersPSN Affiliates
Carrollton, TX, United States
Patient Access Representative (FT) FACILITY : LEGENT OUTPATIENT SURGERY LOCATION : Carrollton, Texas TYPE : Full Time Physicians Surgical Network Affiliates, are looking for full-time REPS to join our team in Carrollton. PSN Affiliates, manages surgery centers throughout Texas and is looking for talented techs to partner with to give superior
Job Source: PSN AffiliatesPlano, TX, United States
Who We Are:
SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.
We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:
Integrity: Always operate with honesty and transparency so we earn the trust of our clients.
Courage: Demonstrate the courage needed to take on a broken industry and continuously improve what we offer to optimize health outcomes.
Together: Foster a collaborative and inclusive environment that values teamwork, respect, and open communication, and encourages creativity and diversity of thought.
Job Summary:
As a Patient Access Specialist, you are responsible for assisting our patient members with obtaining critical medications. You serve as our patient members' advocate and guide them through the complex world of prescriptions to help them obtain medications in a cost-effective and timely manner. You are the critical link between patient members, healthcare providers/ doctors, and pharmacies.
What you will do: Educate patient members about their pharmacy benefits and serve as a patient advocate to help them source necessary medications they need
Make outbound calls and assist patient members with enrollment in drug savings programs (copay cards, procurement via international sources)
Coordinate with patient members, physicians, drug manufacturers, and pharmacies with enrollment into copay card
Take inbound calls from members, providers, and pharmacies
Manage every call by accurately resolving the issue, demonstrating compassion, meeting compliance requirements, and ensuring a hassle-free experience for our members
Maintain impeccable documentation and follow-up of each member call
Provide empathetic support to members by phone, email, and other channels
Have a patient-centric mindset and a high sense of urgency to solve member requests
What you will bring to SmithRx:
Must be locally based as the role requires working onsite at our Plano office. Potential to work from home 1-3 days per week based on performance, after 60 days onsite Requires 100% attendance during training period
High School diploma or GED or equivalent preferred
Minimum 2 years of experience in healthcare or pharmaceutical customer service/customer support required
Proficiency in Windows, MS Office, G-Suite required
Active listening, conversational speaking skills, with a high degree of empathy
Self-starter with the ability to multitask, prioritize and manage time effectively
Excellent verbal and written communication skills
Ability to communicate clearly, present complex information to members, clients, pharmacies, and providers
Ability to organize and prioritize multiple deadlines and work independently, define problems as they arise, and work through them
Demonstrate problem-solving skills, information gathering, research, alternatives analysis, applying creative solutions to unique and/or immediate issues
Passion for helping people
What SmithRx Offers You: Competitive pay - $22 per hour
Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance
3 Weeks Paid Time Off
12 Paid Holidays
Paid Parental Leave Benefits
Flexible Spending Benefits
401(k) Retirement Savings Program
Short-term and long-term disability
Wellness Benefits
Commuter Benefits
Employee Assistance Program (EAP)
Well-stocked kitchen in office locations
Professional development and training opportunities
Patient Access Specialist jobs in Plano, TX, United States
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