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Sam's Club
Justice, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubGroove Toyota Scion
Chicago, IL, United States
**Customer Service Representative** at Groove Toyota 5460 S. Broadway, Englewood, CO 80113 Groove Toyota is hiring a highly driven, results-oriented Customer Service Representative to join our growing service department team in Englewood, CO!! **Competitive Pay, Fun, Work/Hard Play Environment, and Opportunity for Growth!!** **What We Offer:** * A
Job Source: Groove Toyota ScionGroove Auto
Chicago, IL, United States
**Customer Service Representative** at Groove Auto 5460 S. Broadway, Englewood, CO 80113 Groove Toyota is hiring a highly driven, results-oriented Customer Service Representative to join our growing service department team in Englewood, CO!! **Competitive Pay, Fun, Work/Hard Play Environment, and Opportunity for Growth!!** **What We Offer:** * A ca
Job Source: Groove AutoSam's Club
Des Plaines, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubViking Cloud
Chicago, IL, United States
Job Description Job Description Support Analyst Location: Chicago, IL Pay: $16/hour About VikingCloud VikingCloud provides end-to-end security and compliance solutions to businesses throughout the world, offering the latest in cloud-based solutions to secure networks and maintain compliance. Almost 5 million businesses use its award-winning platf
Job Source: Viking CloudAlphaGraphics
Chicago, IL, United States
BENEFITS/PERKS: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development COMPANY OVERVIEW: As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make
Job Source: AlphaGraphicsCobra Power
Chicago, IL, United States
Job Description Job Description We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have exp
Job Source: Cobra PowerSeaboard Marine
Chicago, IL, United States
**Job Title:** Customer Service Representative **Department:** Chicago Office **Location:** Office Name: Seaboard Marine - Chicago Address: 10 E 22nd Street City: Chicago-IL Postal Code: 60148 Country: US **Description:** **POSITION SUMMARY:** Provides guidance to customers and general information pertaining to requirements for exports to the count
Job Source: Seaboard MarineChicago, IL, United States
Description
Voted one of Chicago's Best Places to Work by the Chicago Tribune for the seventh year in a row, Clarity Partners is hiring!
Clarity Partners is seeking a Customer Service Representative local to Chicago, IL with a demonstrated understanding of service center support processes and procedures. This position will serve as the first point of contact for customers seeking assistance over the phone or through email. This position is responsible for analyzing and responding to queries involving bills and charges.
Responsibilities
Act as the initial and primary point of contact for customers reaching out for assistance, through inbound phone calls and emails.
Provide proper resolutions and deliver accurate information for customer account related questions, concerns and requests while fully adhering to all policies, procedures, and protocols.
Walk the customer through and explain billing types, charges, and rates.
Thoroughly research and analyze each customer inquiry by taking the appropriate action to effectively resolve each situation.
Direct unresolved and out of scope issues to the next level of support personnel or to the proper department.
Promote and demonstrate a positive customer and team experience by maintaining the highest standards of personal ethics, service quality, communication, and professionalism always.
Provide accurate information on billing types, charges, rates, and municipal requirements.
Requirements
Requirements:
1-3 years of experience servicing customers within a call center and billing environment.
Exhibit strong and effective verbal and written communication skills and demonstrates a professional, friendly, and courteous demeanor.
Computer literate with pc knowledge and the ability to navigate through multiple applications effortlessly.
Effective keyboarding and computer skills with the ability to type at least 35 wpm minimum.
Must commit to maintaining good attendance with minimal unscheduled attendance occurrences including late arrivals, early leaves, and absences.
Must have a strong attention to detail, time management and organizational skills to achieve quality work performance.
Highschool diploma or GED required.
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Email Alert for Customer Service Representative jobs in Chicago, IL, United States
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