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Key Account Manager

, CA, United States

My client is hiring for a Key Account Manager to own and develop the retail and eCommerce business. The role will work with the Director of Revenue and the U.S. Marketing team to develop the overall US retail strategy and oversee implementation of programs to drive wholesale sales, utilizing online and offline retail tactics with our 3rd party retailers without compromising brand integrity.

Client Details

My client, a multi-million dollar skincare products leader, provides transformational skincare products clinically formulated to minimize signs of skin aging, address dark spots, hyperpigmentation, fine lines, and wrinkles. They are a generational legacy backed by science and innovation to protect and enhance skin tone and texture. They are one of the top brands in this category and are recognized by US dermatologists and plastic surgeons for its clinical excellence and science-backed approach and are a leader in the beauty space.

Description

Collaborate cross functionally to own strategic eCommerce initiatives, accelerate U.S. market share growth and develop relationships with key contacts within our retail partners .

Develop join business plans that achieve mutual goals for the wholesale ecosystem and drive revenue.

Create an integrated marketing program based on the building blocks of channel growth.

Implement retail online and offline strategy including minimum advertised price policy, forecasting, sales/profitability goals, and monitor relevant KPIs.

Manage and track channel's financial and operational performance at the U.S. level, performance to the sales forecast and review budget/marketing related expenses.

Build brand visibility across key third-party retailers, on and offline.

Establish and nurture rapport with vendors to drive long-term business relationships, a deep understanding of project needs, specific business priorities, and participate regularly in vendor facing aspects of account implementation, management, and training.

Share input to innovate processes, organization, and manage relevant systems.

Improve operational efficiency in logistics, quality, fulfillment, or systems performance (as required by the retailer) to reduce charge backs.

Evaluate and ensure adequate resources are identified and activated to drive channel growth.

Identify new areas of opportunity beyond current organizational thinking.

Profile

Bachelors Degree

At least 5+ years of demonstrated success in eCommerce and retail account management.

Advanced understanding of online and offline retail sales, analytics, and performance channel marketing.

A creative mindset with a keen eye for detail regarding design layouts and copy.

Flexibility to travel as needed for relevant projects and business initiatives (up to 25% of the time).

Strong qualitative, analytical, and critical thinking skills with demonstrated use of analysis and metrics to drive continuous improvement and decision making.

Exceptional organizational and prioritization/time management skills; demonstrated ability to work under pressure to meet deadlines.

Comfortable operating in a fast paced, ever-changing environment; someone who thrives in ambiguity and adapts quickly.

Proficiency in Microsoft Office and other technologies.

Job Offer

$85,000 - $135,000+ base salary, depending on candidate year's of experience

Fully remote opportunity; ideally located in SoCal area

Will travel up to 25% - company HQ in Carson, CA

Full health benefits options + vacation + paid holidays

Excellent company culture + room for growth!

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

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