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Civic Works
Baltimore, MD, United States
Job Details Job Location Elder Services - Baltimore, MD Description Job Details Level: Experienced Job Location: Walker Coop- 1 Cooperative Drive Baltimore, MD 21212 Position Type: Full Time Education Level: 2 Year Degree Salary Range: 45,000- 48,000/ year Position Summary Description The Service Coordinator will be responsible for overse
Job Source: Civic WorksConvergint Federal Solutions
Columbia
Job Description Job Description Company Description Join our team at Convergint Federal Solutions (CFS). Become part of one of the nation's leading security integrator's for the U.S. Federal Government. CFS is a wholly owned subsidiary of Convergint Technologies and is the Federal Government Arm of Convergint. CFS is a systems integration company
Job Source: Convergint Federal SolutionsCloset Factory - Baltimore, MD
Middle River
Job Description Job Description Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner, so your ability to multi-task is essential. You will come in contact with many different types of people and
Job Source: Closet Factory - Baltimore, MDCivic Works
Baltimore, MD, United States
Job Details Job Location Elder Services - Baltimore, MD Description Job Details Level: Experienced Job Location: Walker Coop- 1 Cooperative Drive Baltimore, MD 21212 Position Type: Full Time Education Level: 2 Year Degree Salary Range: 45,000- 48,000/ year Position Summary Description The Service Coordinator will be responsible for overse
Job Source: Civic WorksConvergint Federal Solutions
Columbia, MD, United States
Company Description Join our team at Convergint Federal Solutions (CFS). Become part of one of the nation's leading security integrator's for the U.S. Federal Government. CFS is a wholly owned subsidiary of Convergint Technologies and is the Federal Government Arm of Convergint. CFS is a systems integration company that is focused on the physical
Job Source: Convergint Federal SolutionsCloset Factory
Middle River, MD, United States
Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner, so your ability to multi-task is essential. You will come in contact with many different types of people and help them with their requests, so
Job Source: Closet FactoryBarry-Wehmiller Companies Inc.
Baltimore, MD, United States
Field Service Coordinator page is loaded Field Service Coordinator Apply locations Baltimore, MD time type Full time posted on Posted 2 Days Ago job requisition id R015438 About Us: BW Papersystems, part of Barry-Wehmiller, combines extremely strong brands, innovative technologies and long-stan
Job Source: Barry-Wehmiller Companies Inc.Johns Hopkins Medicine
White Marsh, MD, United States
Share This Page Job Details Requisition #: 636212 Location: Johns Hopkins Health System, White Marsh, MD 21162 Category: Clerical and Administrative Support Schedule: Day Shift At Johns Hopkins we offer an excellent Benefits Package, to include: Affordable healthcare Paid Time Off (PTO) and company paid holidays Tuition Assistance Life
Job Source: Johns Hopkins MedicineHalethorpe, MD, United States
THE POSITION IN A NUTSHELL
Sciens Building Solutions seeks a Service Coordinator responsible for interacting with existing and potential customers to ensure customer satisfaction and a positive company image. TheService Coordinator will perform scheduling of preventative maintenance inspections and emergency calls. This person will field customer calls, analyze issues, evaluate the situation and determine how best to handle.
WHAT YOU’LL BE DOING (and doing well!)
Schedule preventative maintenance inspections and emergency calls. Utilize dispatch board to update and maintain all schedules for on time service while maintaining zero backlogs.
Answer calls from customers. If needed, dispatch the proper technicians to handle any emergencies as required. Follow through to ensure resolution of all situations.
Generate/monitor Service department’s internal and external correspondence regarding service technicians. This includes analyzing completed work orders for accuracy, and ensuring they are correct, complete and on time.
Perform accurate pricing of labor and/or materials as dictated by the contract for that particular customer.
Prepare subcontract work order for invoicing, including test reports, deficiencies and quotes.
Track and/or quote deficiencies.
Update and maintain all customer information in all databases, including but not limited to: Service department inspection dates, contract information, new customers/sites and updated customer names and addresses.
Dispatch appropriate technician(s) based on skill set required for each site or project.
Issue tools from service cage.
Generate/maintain schedules on a daily/weekly/monthly. Field trouble calls, PM inspections, on-call schedule, vacation schedule, and subcontractor schedule.
Prepare and process work orders and invoices, when applicable; acquire purchase orders where customer requires.
Display effective communication with customers; promptly follow up on customer inquiries, tracking special needs requests, reports and copies as needed.
Material requisition: prepare and process accurate purchase requisitions for purchasing.
Complete service contract cancellation form(s) and submit with back up for processing.
Coordinate customers’ service requirements with other appropriate departments, as necessary, to ensure effective customer service.
Provide accurate information to Accounting to ensure one-day billing processing.
WHAT WE LIKE ABOUT YOU High school diploma or equivalent.
Two to five years of experience in customer service.
Strong organizational skills.
Ability to multi-task, manage self and team.
Remain calm under pressure.
Possess sound decision-making skills and practiceal judgment priorities.
Ability to encourage and motivate people with positive attitude.
Interest in helping and working with customers.
Computer literate: Working knowledge of Microsoft Outlook, Excel, Word, and PowerPoint.
WHAT WE’RE BRINGING TO THE TABLE Competitive salary based on qualifications.
Paid time off plan and holidays.
401(k) matching.
Short term and long-term disability.
Medical, dental, and vision plans with options.
Life insurance.
Professional career development opportunities.
Service Coordinator jobs in Halethorpe, MD, United States
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