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Hussmann
Schertz, TX, United States
Responsible and accountable for the strategic leadership of a specified team of Branch Operations Districts within Branch Operations including, but not limited to the development and financial, safety, and talent management performance of the service/installation organizations. The role has multiple geographies along with specific commercial respon
Job Source: HussmannMy Melrose
San Antonio, TX, United States
Job Type Full-time Description The Director of Operations is a key role on the senior leadership team reporting directly to the President/COO at Melrose. This individual will have broad operational expertise while understanding both strategic and tactical elements of building a world class Operation's Organization. Informed, but willing to lear
Job Source: My MelroseJobot
San Antonio, TX, United States
Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page! Job details This Jobot Job is hosted by Crystal Quinn Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary $130,000 - $150,000 per year A Bit About Us For generations, we have fostered a culture of unwave
Job Source: JobotHealth By Design
San Antonio, TX, United States
Description Director of Clinic Operations Company Summary: Medici Health by Design is changing the healthcare system by delivering best-in-class preventive and complex condition care that dramatically improves outcomes, provides quick access to care, and significantly reduces medical costs. Medici is made up of two divisions: Medici Virtual and
Job Source: Health By DesignHealth By Design
San Antonio, TX, United States
Description Director of Clinic Operations Company Summary: Medici Health by Design is changing the healthcare system by delivering best-in-class preventive and complex condition care that dramatically improves outcomes, provides quick access to care, and significantly reduces medical costs. Medici is made up of two divisions: Medici Virtual and
Job Source: Health By DesignSan Antonio Water System
San Antonio, TX, United States
Grade 24 - Starting annual salary: $112,143.00. Rate of pay depends on qualifications. JO B SUMMARY The Director - Treatment Operations is responsible for operations of the water recycling centers, odor control and recycled water distribution facilities. The Director provides oversight, management control, and overall direction for all work a
Job Source: San Antonio Water SystemUSAA
San Antonio, TX, United States
Why USAA? Let’s do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experienc
Job Source: USAAAce Mart Restaurant Supply Company, Inc.
San Antonio, TX, United States
Description Job Type Full-time Location San Antonio, TX Title: Director of Retail Operations Reports to: VP Retail Classification: Salary / Exempt Description As a Director of Retail Operations for a dealer in the foodservice equipment and supplies industry, your primary responsibility will be to oversee the day-to-day activities of the retail s
Job Source: Ace Mart Restaurant Supply Company, Inc.San Antonio, TX, United States
Description
The Director of Operations is a key role on the senior leadership team reporting directly to the President/COO at Melrose. This individual will have broad operational expertise while understanding both strategic and tactical elements of building a world class Operation’s Organization.
Informed, but willing to learn as well as teach, this leader serves as liaison between HQ and Field, championing initiatives which allow the Field to excel while serving the needs of HQ Business Partners. Responsible for all things Operational, the Director will wear many hats and toggle back and forth with ease.
Principal Responsibilities:
Inspires excellence
Serves as a model of excellence in recognition of performance across all areas of the company
Has a light touch; easy to approach, is someone people seek out
Develops reputation as a “go to” person who is a valued business partner, respected for their knowledge, but also their desire to assist where needed
A Change Leader; able to adapt to an entrepreneurial, privately owned enterprise
Is a champion of the customer and makes all decisions with both internal and external customers at the center of their decision matrix
Owns customer service measurements and metrics
Develops best practices designed to improve the customer experience
Manages HQ workload to ensure appropriate gulp rate in field
Handles any customer complaints collaboratively with Field with an eye towards delighting the customer
Develops, Trains and Inspires Manager of Process, Productivity and Development, Operations Facilities Coordinator and Operations Coordinator
Takes a proactive stance in cross training Ops Team Members
Leverages strengths on the team to develop strengths in others
Stretches their team and prepares them for the next level
Maintains transparency with their Direct Reports to build trust and buy in
Listens, Coaches and Advocates for their team
Responsible for organizing and coordinating Melrose daily operations
An advocate for simplification; looks to reduce workload through systemic upgrades
Ensures all daily reports are available and accurate to allow the organization to react appropriately
Communicate non-compliance sales audit issues to field management as reported by Accounting
Run weekly payroll reports & email it to field management staff using the database created by Operations Analyst
This includes store supplies and new store execution along with travel and alarm installations
Responsible for store opening & closing procedures and coordination
Shares responsibility with the President/COO in development and measurement of Key Performance Indicators (KPIs) such as Sales, Payroll, Shrink and other compliance related issues
Applies inspirational leadership to communicate successes to the organization
Studies the industry to understand how we can learn from others
Ensures all operational policies and procedures are accurately documented and communicated
Solicits suggestions on needed changes and secures proper approval
Distributes updated material to the field and home office staff as needed
Creates new policies and procedures as the organization or industry evolves
Supports the Upper Field Leadership Team and serves as their primary home office contact
This includes running daily, weekly, monthly sales reports by district and uploading to the appropriate end users
Collecting and updating weekly itineraries
Manages travel for HQ and Field Teams as needed
Submits completed travel itineraries to President and Accounting
Assist Owners with any special personal travel needs
Ensures travel policy is in place and supports travel needs for both HQ and Field personnel
Able to travel at appropriate intervals to understand Field Opportunities
Assists the President/COO on an as needed basis regarding ongoing operations and special projects. This includes:
Coordination of Field Management Meetings
Updating NSB with new stores/closed stores, district alignments
Running weekly sales reports
Distribution of monthly Sales Goals
Works with President to define monthly Bonus Goals
Collecting and matching expense reports to field management itineraries
Requirements
College Degree in associated field or 5-10 years industry experience equivalent
Proven experience in implementing strategies, policies and procedures
Exceptional leadership, organizational and communication skills
A prolific multi-tasker, able to handle dynamic workload calmly
Able to travel as needed
Proven problem solving skills
Familiarity with legal rules and guidelines which intersect operations
A people person; someone who is at ease working with diverse personalities
Transitions easily between strategic and hands on
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Email Alert for Director of Operations jobs in San Antonio, TX, United States
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