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Wax Center Partners
Scottsdale, AZ, United States
Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed? Are you looking to put your talent for sales and love of the beauty industry to good use Do you thrive in a fast-paced, results-driven team environment? If so, WE'VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY! We are a dynamic professional salon servic
Job Source: Wax Center PartnersMarriott Vacations Worldwide
Tempe, AZ, United States
JOB SUMMARY Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment? If so, the Front Office might be the place for you! You will have the opportunity to welcome our guests, while experiencing our
Job Source: Marriott Vacations WorldwideWax Center Partners
Scottsdale, AZ, United States
Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed? Are you looking to put your talent for sales and love of the beauty industry to good use! Do you thrive in a fast-paced, results-driven team environment! If so, WE'VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY! We are a dynamic professional salon servi
Job Source: Wax Center PartnersWax Center Partners
Tempe, AZ, United States
Join Our Team as a Guest Service Associate! Are you ready for a career where every day is filled with the opportunity to make someone feel confident, beautiful, and empowered? Wax Center Partners, a proud franchisee of European Wax Center, is seeking vibrant and energetic individuals just like you to join our team as a Guest Service Associate! A
Job Source: Wax Center PartnersWax Center Partners
Glendale, AZ, United States
Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed? Are you looking to put your talent for sales and love of the beauty industry to good use? Do you thrive in a fast-paced, results-driven team environment? If so, WE'VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY! We are a dynamic professional salon servi
Job Source: Wax Center PartnersNothing Bundt Cakes #5
Phoenix, AZ, United States
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch
Job Source: Nothing Bundt Cakes #5Cracker Barrel
Gilbert, AZ, United States
Store Location US-AZ-Gilbert Overview As a Guest Service and Sales (GSS) expert, you’ll welcome our guests into the store with a smile and take care of them as they visit our host stand, retail shop, and cash stand. Responsibilities You’ll be the first and last face our guests see, so you must have a “Pleasing People” attitude. From the host s
Job Source: Cracker BarrelWildflower
Glendale, AZ, United States
Wildflower is looking for energetic, positive individuals wanting a fresh start that will allow your passion for providing high-quality guest service to shine! If you appreciate just how special a warm, genuine service experience makes a guest feel, and you are passionate about serving fresh delicious food, we believe this role is a great fit for
Job Source: WildflowerPhoenix, AZ, United States
Position Details
Department: PCH-MAIN | Guest Services
Category: Lobby Services
Location: Phoenix
Employee Type: PRN
Posting #: 831813
Posted On: 4/19/2024
Position Summary
The Guest Services Associate assists patient families and visitors by offering detailed, tailored information for an exceptional patient experience. With their service expertise and extensive knowledge of Phoenix Children`s and the Phoenix area, Guest Services Associates ensure that patient family and visitor experiences exceed their expectations. This position connects guests with appointments, services in clinical and non-clinical areas and visitation while adhering to access policies and processes and providing navigational assistance to destinations. Coordinates services for patients requiring special needs accommodations for positive clinical outcomes. Responsible for effectively organizing, assembling and arranging resources to address patient family and visitor inquiries.
Position Duties
Utilizing multiple systems and tools the Guest Services Associate connects all patient families and visitors with clinical appointments, surgical procedures, imaging services, specialty testing, registration locations, patient visitation, emergency services, professional meetings and events while adhering to the safety and security policies and procedures for the hospital. a.Confirms purpose of visitors using appropriate software, PC programs, approved access communications, shared event calendars and phone confirmations at entrances to the main hospital.
b.Implements Infection Control screening tools.
c.Manages check in procedures regarding access for couriers, vendors, process services and surveyors.
d.Communicates clear and accurate directions using way finding tools and volunteer escorts.
e.Educates patient families and visitors on access restrictions, processes for access and registration.
f.Interfaces with and supports the surgical team as a patient family liaison in the surgery waiting area, if applicable.
g.If applicable, is the first point of contact in the Emergency department for patients and visitors. Checks in patients for treatment, confirms and connects visitors for approved visitation.
h.If applicable, accurately documents information in the appropriate fields and account notes to create the patient account in the Emergency department.
i.Accepts cash and toy donations for the Child Life and Foundation departments and deliveries for patients and staff following processes for prompt delivery.
Provides customer service expertise and is responsible for extensive knowledge of the organization and the Phoenix area. a.Coordinates and implements services for patient families to assist them with special needs they may have within a structured Guest Services Special Needs Accommodations program while using the hospital to ensure positive clinical outcomes.
b.Responds to patient family requests through multiple communication sources and coordinates with appropriate departments to fulfill the needs of the patient.
c.Utilizes a customer relationship/resource/request management tool.
d.Communicates professionally within all pathways of service relaying confidence and credibility.
e.Organizes, assembles and arranges resources and amenities inside and outside of the hospital including lodging, transportation, dining, tourism and personal or business resources to address patient family and visitor inquiries and requests in line with a concierge role.
f.Works collaboratively in a team environment and independently.
g.Focuses on customer service demonstrating a high level of emotional intelligence while handling multiple demands.
h.Acts as an ambassador for the organization by relaying a positive public relations impression.
Performs miscellaneous job related duties as requested.
Phoenix Children's Mission, Vision, & Values
Mission
To advance hope, healing and the best healthcare for children and their families
Vision
Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.
We realize this vision by:
Offering the most comprehensive care across ages, communities and specialties
Investing in innovative research, including emerging treatments, tools and technologies
Advancing education and training to shape the next generation of clinical leaders
Advocating for the health and well-being of children and families
Values We place children and families at the center of all we do
We deliver exceptional care, every day and in every way
We collaborate with colleagues, partners and communities to amplify our impact
We set the standards of pediatric healthcare today, and innovate for the future
We are accountable for making the highest quality care accessible and affordable
Guest Services Associate I jobs in Phoenix, AZ, United States
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Please refresh the page and try again.
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