Director, Development Analytics and Operations

Columbus, OH, United States

"If we can get one child adopted into a loving family, all our work will be worth it." - Dave Thomas

Join us as we champion our mission to dramatically increase the number of adoptions of children waiting in North America's foster care systems. We've helped more than 14,000 young people find safe, permanent homes across the United States and Canada, but our mission is not complete. Invest your career in making a difference and join the Dave Thomas Foundation for Adoption team.

We offer a supportive workplace where you can make an impact. We are dedicated to creating a diverse, inclusive and equitable work environment for Foundation staff, while advocating for measurable change toward racial equity within the child welfare system.

We are looking for excellent talent to support our mission. Located in Dublin, Ohio, the director, development analytics and operations will develop and leverage data-driven insights to drive strategic decision-making and fundraising growth that support the Foundation's mission. You'll guide a talented team in streamlining our data operations, identifying emerging trends and understanding donor behavior. If you are enthusiastic about a unique experience to apply your analytical skills to drive philanthropic success, we encourage you to learn more about the role and apply.

Key Deliverables:

Lead the data science and donor analytics of the Foundation's fundraising program to inform data-driven decision

Develop and implement comprehensive data strategies for the department, aligning data initiatives with organizational goals and priorities; conduct advanced analytics, develop predictive models and generate actionable recommendations to increase donor lifetime value, improve donor retention and drive fundraising effectiveness and efficiency

Oversee the tools and/or partners that perform advanced analytical models and algorithms to extract valuable insights from large volumes of donor data, such as segmentation, predictive modeling, donor lifetime value analysis and churn prediction

Develop and maintain donor dashboards and reports that provide relevant and actionable information about donor file health, donor segment migration and donor lifetime value to inform fundraising and marketing strategy

Provide strategic direction and leadership to the development operations team, fostering a culture of collaboration, innovation and continuous improvement;

Oversee the team's responsibilities for managing gift entry, data hygiene and reporting and project management; establish and implement policies and procedures to ensure data integrity and privacy

What You Bring:

Undergraduate degree in a related field required

7 + years of experience in data analytics, predictive modeling and data visualization, preferably in a fundraising or non-profit environment

Experience working with donor segmentation, data mining and donor journey analysis preferred

Strong leadership and project management skills, with the ability to effectively lead and inspire a team; strong interpersonal skills and the ability to collaborate effectively with stakeholders at all levels of the organization

Excellent verbal and written communication skills, with the ability to present complex analytical concepts and findings to both technical and non-technical audiences

Values diversity and supports an inclusive culture

Our Benefits

At the Foundation, our team is committed to providing unwavering dedication to change the journey for children lingering in foster care. We value each member of our team, and we are committed to taking care of you. Beyond joining our talented team and the opportunity to make a difference, we are proud to offer our employees a competitive compensation and benefits program, including:

Flexible , hybrid schedule arrangement for most positions allowing employees to choose to work from home up to two days a week

First day of hire medical, dental and vision insurance coverage for you and your family

Employer-funded health reimbursement account (HRA ). The HRA is a tax-advantaged account, funded solely by the employer to help you pay for medical expenses. Your HRA debit card may be used to pay up to $4,500 (individual coverage) or up to $9,000 (family coverage) per year.

Employer-paid basic life insurance, short-term disability and long-term disability

Eligibility for a 403(b)-retirement match program up to 5% after the first year of employment

Adoption-Friendly Workplace providing financial benefits and paid time off for adoptive parents

Generous paid time off, including paid holidays, paid personal, vacation and sick days as well as parental leave, adoption leave and foster care leave

A connected team environment that embraces a commitment to diversity, equity and inclusion

Career advancement opportunities and continued education

A comprehensive offering of additional voluntary benefits!

The Dave Thomas Foundation for Adoption is an equal employment opportunity employer and does not discriminate against any employee or applicant based on race, color, religion, religious beliefs, political affiliation, creed, HIV/AIDS status, ethnicity, sex, age, national origin, ancestry, disability, sexual orientation, gender, gender identity, gender expression, pregnancy, marital status, familial status, veteran/military status, predisposing genetic characteristics, domestic violence victim status, prior arrest or any other category protected by applicable law. Any employee who engages in such conduct is subject to disciplinary action, up to and including discharge.

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