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Telecom Engineer

Fort Worth, TX, United States

The team is responsible for supporting the IP network and telecommunications infrastructure nationwide. Expected to be a long term assignment and will extend.

Responsibilities Include:

Monitoring network and telecommunications infrastructure using CA Spectrum and various other tools.

Provide tier I and/or tier II network support and escalate as needed

Assist with managing incidents of all severity

Severity 2 incidents include an MTTR goal of two hours

Assist and/or lead outage bridges as needed

Take inbound support calls from internal campus and field customers as needed

Create incidents and tasks via ServiceNow; will also work with problem and change requests

Record detailed and accurate customer and problem information in incidents

Requirements:

Remedy Incident Management

Must be proficient typing

Excellent written and verbal communications skills

Independent problem solver and strong team player capable of making solid fact-based decisions under pressure

Strong troubleshooting skill; solid understanding of network fundamentals and concepts

Preferred Experience:

Cisco CCNA and/or on the job experience managing and supporting Cisco technology

SDWAN/Big Switch/Silver Peak

Telecommunications, RF, Microwave, Wi-Fi

Compensation: $40.00 - $45.00 per hour

We'll get you where you want to go

Choosing the right staffing company is challenging. You need someone who can do more than point you to a job listing; you need a true partner. When you work with Spero, you get an entire team of recruiting professionals who know your industry, listen to what you want and will look out for your best interests. This includes:

Help navigating through the confusing client hiring process

Knowledge and skill to help you avoid land mines throughout the hiring process

Help preparing for each step of your interview process

A behind-the-scenes advocate to help you stand out from other candidates

Career guidance

Career openings you can't find anywhere else

Whether you're actively looking for new opportunities or not, we want to get to know you. What do you want out of your next job? What do you want out of your career? What do you want out of life? Wherever you want to go, we can help you get there.

Call us. Let's talk. We can't wait to meet you.

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Telecom Engineer jobs in Fort Worth, TX, United States

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