Site Reliability Engineer, Product - USDS

Seattle, WA, United States

Responsibilities

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

About USDS

At TikTok, we're committed to a process of continuous innovation and improvement in our user experience and safety controls. We're proud to be able to serve a global community of more than a billion people who use TikTok to creatively express themselves and be entertained, and we're dedicated to giving them a platform that builds opportunity and fosters connection. We also take our responsibility to safeguard our community seriously, both in how we address potentially harmful content and how we protect against unauthorized access to user data.

U.S. Data Security (“USDS”) is a standalone department of TikTok in the U.S. This new security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and user data in the U.S., so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Responsibilities

We are seeking a highly motivated and experienced Site Reliability Engineer to join our growing team. You will be responsible for ensuring the reliability, performance, and scalability of our production systems. You will play a critical role in ensuring our systems are designed and operated with resiliency and high availability in mind.

In this role, you will:

- Collaborate with cross-functional teams to design, deploy, and operate large-scale, high-availability systems

- Develop and maintain automation tools and processes to improve the reliability and efficiency of our systems

- Act as a technical lead for SRE-related initiatives, providing guidance and mentorship to junior team members

- Work closely with software engineers to diagnose and resolve production issues

- Continuously monitor and evaluate the health of our systems, proactively identifying and addressing potential issues before they become problems

- Participate in an on-call rotation to provide 24/7 support for production systems

- Drive innovation and improvement in our infrastructure and processes through experimentation and research

- Participate in the design and implementation of disaster recovery plans

Qualifications

Qualifications

1. Bachelor or above degree in Computer Science or a related technical discipline

2. 5+ years experience in Site Reliability Engineering, Production Engineering or similar role, working with large-scale distributed systems

3. Strong understanding of containers and container orchestration tools such as Docker and Kubernetes

4. In-depth knowledge of Unix/Linux systems administration, network fundamentals and storage systems

3. Proficiency in one or more programming languages, such as C, C++, Java, Python, Go, Ruby, Rust, JavaScript

7. Strong analytical and problem-solving skills

8. Excellent communication and collaboration skills, able to work effectively with cross-functional teams

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at [email protected].

Job Information:

【For Pay Transparency】Compensation Description (annually) The base salary range for this position in the selected city is $158000 - $289000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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