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Coxautoinc
Atlanta, GA, United States
About Cox Automotive Cox Automotive Australia is a subsidiary of Cox Automotive US, the world’s largest automotive services and technology provider.Our local team of almost 600 team members work with automotive manufacturers, as well as an array of automotive dealers and with the corporate and government fleet sector. Our brands in Australia & New
Job Source: CoxautoincCoxautoinc
Atlanta, GA, United States
About Cox Automotive Cox Automotive Australia is a subsidiary of Cox Automotive US, the world’s largest automotive services and technology provider.Our local team of almost 600 team members work with automotive manufacturers, as well as an array of automotive dealers and with the corporate and government fleet sector. Our brands in Australia & New
Job Source: CoxautoincLumen Technologies
Atlanta, GA, United States
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Job Source: Lumen TechnologiesLumen Argentina
Atlanta, GA, United States
About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. Lumen’s commitment to workplace inclusion and employee sup
Job Source: Lumen ArgentinaADPMN INC
Atlanta, GA, United States
Job Description Job Description Hi, Hope you doing well This is Lakshman from ADPMN, we do have a job opening for Success Factors Consultant Kindly read the job description below. Title : Success Factors Consultant Location: Remote Job Type: Contract (Only Green Card Holders or Citizens required) Job Description: EC certification or Integ
Job Source: ADPMN INCBELAY - Corporate
Atlanta, GA, United States
**MUST RESIDE IN THE ATLANTA, GA AREA** Work at home opportunity IF living in Greater ATL area Client Success Consultant (CSC) - Full-time BELAY is a growing and vibrant, Atlanta, GA based company that offers virtual staffing solutions in areas of Virtual Assistants, Virtual Bookkeepers, Website Specialists and Social Media Managers. We are a f
Job Source: BELAY - CorporateMyHRLane
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Job Description Job Description JOB SUMMARY: The Customer Success Manager for NoteActive will be responsible for delivering on-site and virtual training to Corrections clients across multiple territories. In addition to training responsibilities, the person in this role will be responsible for analyzing client feedback, client performance in th
Job Source: MyHRLaneFlorence Healthcare - US
Atlanta, GA, United States
What We Do: Florence Healthcare, Inc. (florencehc.com) software reduces the time it takes to deliver medical cures to those who need them. Our industry-leading software is used to streamline clinical trials at over 10,000 research sites, sponsors, and CROs across 45 countries. By the end of the decade, we'll double the pace at which new medicines
Job Source: Florence Healthcare - USAtlanta, GA, United States
About Cox Automotive
Cox Automotive Australia is a subsidiary of Cox Automotive US, the world’s largest automotive services and technology provider.Our local team of almost 600 team members work with automotive manufacturers, as well as an array of automotive dealers and with the corporate and government fleet sector. Our brands in Australia & New Zealand include Manheim Auctions (passenger, industrial and salvage), Kelley Blue Book, Sell My Car, and digital retailing solutions including LeadDriver and Xtime.
Our parent company has ~30,000 team members on five continents and afamily oftrusted brands that operate across the globe. Cox Automotive is a subsidiary of Cox Enterprises Inc, a privately-owned, Atlanta-based company with $22billion in annual revenue working in automotive, media and clean tech.
The role
Our high-performing and collaborative Customer Experience (CX) team is the heartbeat behind ensuring we provide a friendly, efficient and effective customer service to all of our clients. Playing a crucial role as a Customer Success Consultant , you will be the first port of call to handle technical questions and provide expert support to enable our clients to better connect with their customers.
Based at our Eagle Farm site, our CX team operates Monday to Friday between 8 am to 6 pm on a roster basis with on call support.
Skills & Experience:
A passion for technology and customer service
Customer Service experience via different mediums (phone, email, online, etc.)
Previous experience with data aggregation, file transfers and word press
Ability to learn new systems and processes quickly
Exemplary written and oral communication skills
Desirable but not essential:
Automotive dealership registration clerical experience
Previous experience within a Tech Support/SME role
Working knowledge of DAIS/Rego Experience
Website CMS administration – application of WordPress preferable
What’s in it for you?
A fantastic entry-level position to kick-start your career within our customer experience team
Initial and ongoing training on our systems and processes across multiple platforms that allow you deliver superior customer service
Configuration, maintenance & ongoing support of all Dealer Solution Products to all customers
Internal software and systems testing
Monitor in-house systems to ensure all tasks are processed accurately in within allocated timeframes
The opportunity to use of your analytical ability to analyse and resolve any problems reported by customers
Ongoing development and an opportunity to cross-train and continually support and learn other areas within the team
Being a part of progress by identifying smarter ways to serve the customer
Why join us?
Our team members have spoken, and we are officially certified as a Great Place to Work
We offer on the job training to ensure you are successful in the role and other training and development opportunities such as LinkedIn Learning, Pluralsight, Employee Resource Groups and many more
Our Benefits offerings include Birthday Leave, Volunteering Leave, Service Awards, access to Reward and Recognition platform just to name a few
Employee Assistance Program (EAP) – EAP is a professional service that is voluntary, confidential and free of charge to all team members and their immediate family members and dependents 24/7
Find more benefits at careers.coxautoinc.com.au/pages/benefits
We offer a collaborative team environment where you can thrive, grow and make a meaningful impact. If you are looking for a fun, challenging and rewarding opportunity to build your career, apply now and make your mark!
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Customer Success Consultant Eagle Farm, QLD jobs in Atlanta, GA, United States
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