Fragrance and Beauty Account & Education Executive, San Francisco

San Francisco, CA, United States

Fragrance and Beauty Account & Education Executive, San Francisco page is loaded Fragrance and Beauty Account & Education Executive, San Francisco Apply locations New York, NY time type Full time posted on Posted 2 Days Ago job requisition id JOBREQ00091893 FRAGRANCE & BEAUTY ACCOUNT & EDUCATION EXECUTIVE

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL .

About the role:

CHANEL, a leader in the luxury goods industry, seeks an Account & Education Executive to support and develop Multi Brand Retail sales through education and motivation of store sales staff. The Account & Education Executive is responsible for executing of CHANEL business objectives, promotional programming, upholding brand image, and talent development at the store level.

The ideal candidate has a passion for Fragrance and Beauty. Has worked within a Multi Brand Retail and/or Retail environment and has experience managing a significant sales volume. Must have strong communication, coaching, and execution skills.

What impact you can create at CHANEL:

Business Execution:

Responsible for executing the business strategies to achieve the Companies business objectives

Regularly monitor retail sales and hold Counter team accountable to meeting established retails sales objectives

Establish a cadence of in store time with both Counter teams and Store leadership to ensure alignment to CHANEL business objectives, sales plans, product launches, and special events

Partner closely with Counter Manager to develop a client strategy. Focus on attaining new clients and developing a loyal client base

Foster strong relationships with Retail leadership in order to ensure CHANEL is positioned well within each respective beauty department from a space and location and talent perspective

Maintain a pulse on market dynamics and trends in order to capitalize on opportunities and ensure achievement of Company objectives

Plan, communicate, and execute all in-store events in partnership with Regional Director, Education, and other relevant corporate partners

Responsible for managing a budget and adhering to respective Company policies and procedures (i.e., RSS, T&E, Counter Supplies, etc)

Talent Development:

Recruit, and develop Counter teams, with a strong focus on succession planning

Provide orientation training/onboarding for all new hires using company approved platforms and materials

Leverage fluency in product, service and artistry skills to coach and support Counter Managers and BA’s

Model behavior with side-by-side coaching on service ritual, application techniques and all facets of the clientele system, specific to each retailer

Identify learning opportunities and execute focused development plans

Conduct on-going in-store Education in the region focusing on elevated service, product knowledge, and CHANEL-specific application techniques with clear benchmark improvement

Champion the use of all education tools, e.g., INSIDE BEAUTY, during seminars (in store or virtual)

Collaborate with Area Education Director to foster adult learning in the classroom, online and at Point of Sale

Brand Image & Experience:

Ensure that Brand Image is being upheld within respective territory by leveraging any and all available tools and proactively providing feedback/training to your Counter teams

Responsible for ensuring all merchandising guidelines and visual merchandising elements are properly executed at all stores

Communicate timely and effectively any counter issues or concerns to Corporate to address any deficiencies

Keep image as top priority and adhering to all visual standards

You are energized by:

The history and heritage of The House of CHANEL

People leadership and development

Fostering a meaningful client experience centered around inclusion and connection

Building collaborative partnerships and relationships

Being comfortable in the middle of complexity and ambiguity

Multi-tasking within projects in a dynamic, fast paced environment

Creativity and innovation by testing, learning, and taking new risk

What you will bring to the team:

Ability to thrive in a team environment and work collaboratively

Understanding of, and passion for client experience

Excellent communication skills

Foreign language skills are preferred but not required

Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives

Curiosity and desire to learn and grow professionally within the world of CHANEL

Qualitative client connections

Proven ability to recruit

Strong planning and organizational skills

Strong computer skills, particularly in Microsoft Suite

Position Logistics:

5+ years of relevant experience

Bachelor’s Degree preferred

Home office set up, may require occasional travel and/or visits to corporate offices/points of sales

Travel requirement of approx. 50%-75%

Ability to lift at minimum 40 pounds

Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld and support and create an elevated client experience. Eligible for flex time use

What skills you will learn:

Exposure to multiple boutique business functions and categories

Growth in additional business and functional areas of the retail business

Opportunity to collaborate and succeed as a team with colleagues and cross-functionally

Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules

Compensation:

The anticipated base salary range for this position is $87,500 through $105,000. Base salary is one component of the total compensation for this position. Other forms of variable pay will be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks

Benefits and Perks:

Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund

Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)

Generous paid time off policies to include vacation, holiday, sick and volunteer days

401K and other incentives

Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program

Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

Additional Information:

CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion:

At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients

We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support

CHANEL Community:

CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities

Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations

Sustainability:

CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels

Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives

Arts and Culture:

We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center

Fondation CHANEL:

Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years

For more information, please navigate to the Fondation CHANEL website here

Career and Leadership Development:

We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills

*CHANEL benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

About Us Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in:

Exceptional creation and client experience

As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

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